Boucher Buick GMC of Waukesha

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Reviews

Average Ratings

5.0
38 lifetime reviews.
  • amazing customer service

    I loved dealing with this dealership, even before i came in i dealt with a woman named tarah, she went above and beyond to try and find me exactly...


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    I loved dealing with this dealership, even before i came in i dealt with a woman named tarah, she went above and beyond to try and find me exactly what i wanted, and made sure to make everything extremely easy for me, and always kept in great contact. I wish i would have found the vehicle i got, there, because her and tony were so helpful. i highly recommend these guys. they make selling cars a personal and awesome experience

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Service plus recall

    What can I say? It's always fast, good work and fabulous staff that could teach other companies what 'customer service' means!


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    What can I say? It's always fast, good work and fabulous staff that could teach other companies what 'customer service' means!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Wayne

    Walked in to look at a specific Buick Lacrosse we found on Cars.com. Asking price was fair for the car, and we liked it. Haggled for a few minut...


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    Walked in to look at a specific Buick Lacrosse we found on Cars.com. Asking price was fair for the car, and we liked it. Haggled for a few minutes over the value of my trade in, but got a fair deal. Happy with the Sales effort and the whole experience. Nice Manager made the deal work. Would highly recommend if they have something you are looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Professional and Friendly!,

    I just took my Terrain in for oil change and tire rotating plus a small squeak that I wanted checked out. The people checking you in at the servi...


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    I just took my Terrain in for oil change and tire rotating plus a small squeak that I wanted checked out. The people checking you in at the service department were friendly and kind. They listened to your concerns and made sure you were taken care of on a timely basis. They shuttled me to work and also picked me back up and brought me back to the dealership at the end of the day. It was pouring at the time. They went to retrieve my vehicle and pulled it into the garage so that I didn't have to walk around a parking lot and search for my car like I have done at other dealerships. While I was there, my salesperson, Dynel, was there. She is the absolute best. When I was in the process of purchasing my vehicle, she spent so much time with me. She listened to what I was looking for and all the options. She showed me different colors and went along on a test drive. She made what was a scary situation for me a very pleasant one. She knew what my budget was and got me to where I needed to be. How many people can say that the salesperson who sold them their car has become a good friend? Dynel is that! I would not hesitate to purchase a vehicle from Dynel again and I recommend her highly!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My overall experience was off the chain

    Had a wonderful experience when I went to Boucher Buick and Gmc in Waukesha to get my Buick LaCrosse. The sales man that assisted me name is Ryan,...


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    Had a wonderful experience when I went to Boucher Buick and Gmc in Waukesha to get my Buick LaCrosse. The sales man that assisted me name is Ryan, he was very polite knowledgeable of the vehicle they have and did whatever it took for me to leave in my Lacrosse. THANKS RYAN

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The folks ar Boucher are awesome

    The folks ar Boucher are awesome. My salesperson Detrick Smith was extremely helpful, polite, not pushy at all and very honest with me. I know r...


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    The folks ar Boucher are awesome. My salesperson Detrick Smith was extremely helpful, polite, not pushy at all and very honest with me. I know right? An honest salesperson? That is what you get at Boucher!! I got the best deal on the vehichle I wanted and everything I wanted in it. Detrick helped me find my perfect SUV! He was patient with me and one of the most polite salespersons I have met on my quest for the perfect vehicle. Financing there was easy and Mike was awesome!! He got me the best deal with a very low interest rate!! Check out Boucher Buick, you will not be disappointed!!! They work with you, not against you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional and very helpful

    I stopped in to look at Sierra pickups after shopping for trucks. They're sales staff are professional and very helpful. Management is no nonsense...


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    I stopped in to look at Sierra pickups after shopping for trucks. They're sales staff are professional and very helpful. Management is no nonsense and a pleasure to deal with. Not pushy at all but just great to work with. I haven't purchased my truck yet but their prices are the best around. This should be your first stop.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Wonderful Experience!

    I just have to tell you that this dealership was amazing! I was in a car accident with my whole family in the car on January 11th. My car was deem...


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    I just have to tell you that this dealership was amazing! I was in a car accident with my whole family in the car on January 11th. My car was deemed totaled. I was less than happy because I loved my truck. We have been searching for a car two months. After test driving several different kinds of vehicles, I decided that the 2016 Arcadia was going to be new truck for the next 5 years. I have to tell you, I worked with Sales Consultant, Edwin Alarcon and he was fabulous. He was extremely helpful and made the process of purchasing this vehicle seamless. He listened to what we wanted and didn't want and did not push us into anything we were not interested in. I can honestly say that car shopping is not my favorite thing to do and this team made it painless. I also need to thank Matt Anderson for helping to make this deal work for us. We are under tight money restraints and he was able to ok the deal. Finally, Matt Anderson, in financing was great to work with. He explained everything to us and offered us all the extras without being pushy. I can honestly say, I was in and out of the dealership in no time with a new car at hand. The entire team was friendly, nice, easy to work with, able to answer questions, accommodating, and really bent over backwards for us. The kids even got popcorn! So, kudos to the entire team......we will be back and cant thank you enough for a great experience. We will be back and I would recommend you to anyone who needs a car.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great!!!

    Top notch service!!!! My wife and I enjoyed our experience there. Everyone was friendly and pleasant. Terrance the salesman, was very helpful and ...


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    Top notch service!!!! My wife and I enjoyed our experience there. Everyone was friendly and pleasant. Terrance the salesman, was very helpful and we drove away in a 2016 Buick Verano! If you're in the market for a new or used vehicle, I recommend anyone to go there! You won't be disappointed

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience!

    I had previously owned a 2003 Toyota Camry, unfortunately I had gotten into an accident where I was hit by another vehicle, the damages were too m...


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    I had previously owned a 2003 Toyota Camry, unfortunately I had gotten into an accident where I was hit by another vehicle, the damages were too much and I had to total the car. I quickly had to search for another vehicle. I went into Boucher to look at another Camry I had seen online and to see what else I could find. My sales associate Martin showed me many great options and was able to find me a 2011 Ford Fusion for the same monthly cost as I was paying for my old Camry! He had the car thoroughly cleaned and inspected, and even went as far as making sure the tire pressure was correct and the car had a full tank of gas before I left. The vehicle and service I received from Boucher exceeded my expectations. I am very happy with my purchase and would recommend this buying from this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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