Genesis Motor LLC

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 30, 2018

    Only go to this dealership if you are like 200 % sure you are buying a vehicle at this location b/c if you back out these idiots will keep half your money... and don’t tell you they are doing this until you call them numerous times cause they give you the run around. I repeat do NOT put any money down and save yourself some headaches. They sucked at customer service but highly preached about their “professionalism” yeah ok!!! definitely not a good place to buy your next vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    July 29, 2017

    Nice place to visit , pleasant atmosphere , clean .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2017

    I searched for 3 months trying to find the right Mini van within my price range. I finally found one at Genesis. I called there and spoke to Katie I... had asked her to hold the van for me for a whole week (no $ down) so I could come look at it and they did. When I arrived I was greeted by Katie and Kim. They are AWESOME ladies. Very friendly FUN and made this buying experience WONDERFUL!!! They treated me, my father and my son like they knew us forever. Katie even took the time to take my son out to the van to show him how to use the DVD player. They are AWESOME!!!! Thank you so much for everything!!! This is the place to go to!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 23, 2016

    Buying a new truck from Genesis was a great experience. Kim was extremely helpful and great to work with. Dealing with her was more like dealing with a... friend vs a sales person. I highly recommend Genesis Motor LLC. We love the new truck we bought. Thank you again Kim. We will definitely buy from you guys again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Megan and Joe, Thank you both for choosing Genesis. We work very hard at keeping the process simple. And I believe that buying a car should be fun, n...ot scary! LOL... Thanks so much for working with us! Kim and Katie

  • 5.0 out of 5
    May 2, 2016

    5 stars across the board! I love Genesis Motor Co. and everyone involved there. I walked into a friendly and comfortable environment, and the staff was... nothing but uplifting and positive! They make getting a car an easy, and painless experience. Two thumbs up and an A+ for Genisis Motor Co. I walked out with a great vehicle at an affordable price! Go check them out!! :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mercedes!!!! Thanks for shopping with us and the kind words! We had so much fun working with you. I'm so glad everything worked out. Kim and Kate

  • 5.0 out of 5
    April 27, 2016

    5 Stars all the way around is a bold and true statement! The staff and ownership at Genesis Motor Co were amazingly friendly, knowledgeable and professional... making this an AWESOME experience for me and my family. Fast fast fast without skipping any fine details and questions that we had. They were thorough and open about the process and were helpful every step of the way. QUALITY selection of reliable pre-owned cars for us to chose from! it wasn't long before we were driving the car we wanted for a price that we do not regret! Thanks Again Genesis Motors.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gerry! Thank you for the kind words! We try to have fun here while at the same time offer quality cars! We had a blast working with you! Thank yo...u so much!

  • 5.0 out of 5
    February 15, 2016

    Great experience. Very fun and honest family run business. We will be back to buy our twins their first car knowing that we will be treated wonderfully.... Family to family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pruitts! Thank you for braving the cold weather to visit us! I know I have a little time before I can help your girls? But I look forward to workin...g with you all again!

  • 5.0 out of 5
    February 8, 2016

    A huge thank you to Kim and Kate for your time dealing with our crazy family. This was my son's first car buying experience and i must say if every sales... person was as courteous and fun to be around this world would be so much better. You guys were great and i appreciate everything you did for us. Thanks so much!¿¿¿¿¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Andrea! We LOVED working with all of you! I am so happy that the first time buyers program worked out for Jordan. Thank you for sticking with us!

  • 4.0 out of 5
    January 15, 2016

    Kim and her staff were super helpful and friendly when visiting the dealership. Not only did she offer a fair price for my trade-in, but her responsiveness... to my emails made the experience quick and painless. She also recommended my wife's bank that offered a decent interest rate for the loan. They went out of their way to make sure the car was in good shape for me, so thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Doug! Thanks for your review! It was so much fun working with both you and your wife. I am so glad you found the process 'painless' ! Please keep u...s in mind for your next purchase. Also! We are moving! 1310 Manheim Pike! I will let you know when we are having our open house. Thanks so much again!

  • 5.0 out of 5
    January 7, 2016

    I was looking for a car for my son. After looking around some, I found a Mazda 6 here that we liked. Very helpful folks. I contacted Kim numerous times... with questions and she always responded. ( even late in the evening) Thanks again for all your assistance :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nevin, Thank you for your review! I appreciate you driving all the way from Myerstown to visit with us! Thanks again for allowing us to earn your bus...iness!

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