Reviews
Wonderful Experience !
Very nice and helpful. They were honest about everything and we got the car we wanted. They provided what we needed and would definitely shop there again if we need another used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Very nice and helpful. They were honest about everything and we got the car we wanted and got a fair trade-in value for our old car. They provided what we needed and would definitely shop there again if we need another used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great
Great experience with Vladimar B. and the owner Matt actually came to help with the deal. No pressure to buy and listened to our needs and wants
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderfull
Very nice people, easy to work with. Kegan and Matt didn't play any games. Go see these guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best used cars
Kegan Lewless was awesome and patient. Answered all my questions and fears. The finance guy was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful and friendly
Great company, easy process, no pressure. Ask for Kegan and Rob!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
My wife and I purchased a 2011 Lexus GX470 from Butch after her older model was totaled. He was very helpful and easy to work with. My wife loves the car. After a few days we noticed I minor issue with the plastic seam of the bumper separating while driving. I would have to pop it back into place. Not a big deal but not what you want to have on your 30k new to you Lexus. The manager Matt and Butch took care of it. They had to send it off to replace the part/clip or something. They put us in a loaner car too. When the car came back to them Butch noticed it was not repaired properly (I think the repair place took the cheap route instead of doing it right). Butch would have none of that and sent it back to be repaired correctly. THANKS BUTCH!!!! I am very impressed. Will recommend Excellence Auto Direct to my friends and buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
wonderful
Great service from Vladimir. Went of his way to make sure we were completely happy with the deal before finalising. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Services
I would recommend the dealership due to the very good overall experience I have had dealing with Vladimir on both the sales and servicing side. I haven't ever had any issues with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
happy
my experience with vladimir was great because he was friendly and informative but not pushy. He listened to us in order to recommend the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase