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Used 877-203-8567 Email Dealer
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Reviews

Average Ratings

3.0
14 lifetime reviews.
  • Awesome experience!!! Love the car!!

    All I can say is Fort Collins Mitsubishi is a great place to purchase a vehicle. I purchased a new Outlander Sport and can say I love the vehicle!...

    Dealer Response

    Thank you so much for the kind words, Kimberly! We hope you enjoy your new Outlander Sport!


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    All I can say is Fort Collins Mitsubishi is a great place to purchase a vehicle. I purchased a new Outlander Sport and can say I love the vehicle! Not only did they make the process easy, fun, and informative they have been there for me after the sale answering all my questions. I would recommend this dealer if your looking for a easy purchase experience. Thank you everyone at Fort Collins Mitsubishi for my new car and Dante for making sure I am satisfied

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Kimberly! We hope you enjoy your new Outlander Sport!


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  • Recall notice service

    postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous idea about...


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    postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous idea about it. But I called and set an appointment to have this taken care of. Pleasantly surprised. First I got an appointment to suit my crazy schedule within a few days. On the appointed day went to see about this situation with the recall and didn't have to wait, wasn't pressured to buy additional parts or service, or even to purchase a new car. It was a pleasant experience over all. Wish my car would last forever as I LOVE it, but will soon have too purchase a new one. Unfortunately, I do not care for any of the current Mitsubishi models. Maybe that will change in the next year or two. (Unfortunately the first review I wrote only showed one star for each category. It was supposed to be five stars across the board. Sorry for any confusion. I don't know how else to amend this. )

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Mitsubishi Product Recall

    Got a postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous ide...

    Dealer Response

    Thank you so much for taking the time to share, Georgia! We hope that you'll continue to keep looking at Mitsubishi products for something that ca...


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    Got a postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous idea about it. But I called and set an appointment to have this taken care of. Pleasantly surprised. First I got an appointment to suit my crazy schedule within a few days. On the appointed day went to see about this situation with the recall and didn't have to wait, wasn't pressured to buy additional parts or service, or even to purchase a new car. It was a pleasant experience over all. Wish my car would last forever as I LOVE it, but will soon have too purchase a new one. Unfortunately, I do not care for any of the current Mitsubishi models. Maybe that will change in the next year or so.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share, Georgia! We hope that you'll continue to keep looking at Mitsubishi products for something that catches your eye, and if you see anything you like just let us know and we'll be glad to help!


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  • Very dissapointing

    After debating the price and reaching an agreement with the manager which takes already a lot of time and energy, I took the car for the night, ma...

    Dealer Response

    We're very sorry that we weren't able to provide you with a positive experience, Stella. Please know that the General Manager you referenced is no...


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    After debating the price and reaching an agreement with the manager which takes already a lot of time and energy, I took the car for the night, made my family fall in love with it, but the morning when I went to sign they increased the price of 7000$ with the excuse that the manager I spoke to was new and had no idea what he was saying. I was so upset I went out of the dealership crying. The general manager told me with the most rude attitude I have ever seen that he doesn't care what his manager said, because he is new.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're very sorry that we weren't able to provide you with a positive experience, Stella. Please know that the General Manager you referenced is no longer with the store. Our corporate management is aware of your situation, and will address this with the new management team in-store. We strive to learn from our mistakes, and we will use this opportunity to get better. Again, we apologize.


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  • Not your typical car dealer!!

    Direct and to the point, not the usual car buying experience. Morgan Steinbeck was my sales person, she was excellent. Knowledgeable, fast and tru...

    Dealer Response

    Thank you for sharing your experience!


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    Direct and to the point, not the usual car buying experience. Morgan Steinbeck was my sales person, she was excellent. Knowledgeable, fast and trustworthy. I was in and out in 1 hour, including test drive and appraisal of trade-in. Not pushy in any way and they don't try to sell you all the extras..... Ask for Morgan she made a car buying experience enjoyable. PS I drove in a sever snow storm, from Boulder to Ft Collins to buy my car. That's how helpful Morgan was.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience!


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  • They are awesome!

    The overall experience was positive, they were friendly and didn't mind that we had our kids with us. We had some issues with getting financed but...

    Dealer Response

    Thanks so much for sharing, and we appreciate the recommendation!


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    The overall experience was positive, they were friendly and didn't mind that we had our kids with us. We had some issues with getting financed but they worked until they found something that we could afford. The best car buying experience ever. I would recommend them to anyone! Thanks to the entire staff! :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for sharing, and we appreciate the recommendation!


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  • Great service. Everyone was super friendly.

    I bought a 2014 Evo recently and this dealership was the best I've ever been too. They were super friendly and very helpful. They made sure I got ...

    Dealer Response

    Thank you so much for sharing! We hope you enjoy your new EVO!


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    I bought a 2014 Evo recently and this dealership was the best I've ever been too. They were super friendly and very helpful. They made sure I got the best deal possible. They were very knowledgeable about the car. If you need a new car this is the place to get it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing! We hope you enjoy your new EVO!


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  • Problems

    Bought a used Honda there 10 weeks ago. Still have not received the title. Staff.does not return calls. Unresponsive when I ask questions. Have re...

    Dealer Response

    Thank you for bringing this to our attention, John. We're looking into your situation and someone will be in touch with you regarding this issue s...


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    Bought a used Honda there 10 weeks ago. Still have not received the title. Staff.does not return calls. Unresponsive when I ask questions. Have requested the Carfax report three times and still not received it. Considering legal action

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention, John. We're looking into your situation and someone will be in touch with you regarding this issue shortly. We appreciate your continued patience, and we're confident we'll have this resolved soon.


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  • Wonderful car buying experience

    If you are looking to purchase a vehicle and don't want to deal with the normal car salesman this is the place to go. I was never asked a question...

    Dealer Response

    Thanks for the kind feed back !!!


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    If you are looking to purchase a vehicle and don't want to deal with the normal car salesman this is the place to go. I was never asked a question that didn't involve a smile and when I needed to think about something I never once felt hurried in making a decision. Once Morgan and Alex were done with me I left Mitsubishi with a car that I love and a service that I'm thankful for receiving. If and when I'm in the market for another vehicle I have no doubt that I'll head back to see them. Thank you both for making a stressful situation an enjoyable process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind feed back !!!


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  • Best Customer service in Fort Collins

    Reed, Morgan and Steve made us feel very welcome, they were very professional, courteous, and never made us feel bad for not being able to afford ...

    Dealer Response

    Thank you so much for the kind feed back!


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    Reed, Morgan and Steve made us feel very welcome, they were very professional, courteous, and never made us feel bad for not being able to afford the car we wanted, but instead tried to help us with patience and kindness! I have been used to being treated with a lot of arrogance in other Fort Collins dealerships and was very surprised by the great experience we had here. We highly recommend the Mitsubishi Fort Collins.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind feed back!


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