I got 4 free oil changes when I bought my used Chrysler Town and Country. I like their services so much that I will continue with them until I sell th...is car.
I was buying a Mitsubishi Mirage 2017 they had it listed here on cars.com i contacted them and they actually responded, they were straight forward wit...h the price and the fact that it had hail damage. understanding all of this i still felt the price was sooo good i had to buy. so i got on a plane from LAX in los angeles and flow in and ubered to the dealership just to test drive and see the car before i bought it. everything was exactly as expected. the dealership is small, but they priced to sell, i couldn't be happier, i thought they should get a shout out from me. Yes being from California there is a bunch of regulations i had to make sure the car would be in compliance with, but they dealer worked with me to make sure that everything was in order. I wish Los Angeles dealers understood what customer service is.
Only had one service of oil change and that was good as had no appointment and they did oil change anyway
Dante treated us with respect and answered all of our questions if he didn't know the answer he went and found out
Outstanding! Thank you Dante, I love my car! Another special thank you to Chris Bean (GM) and the rest of his entire team. This is the fifth car that... I have purchased from and it won't be the last. Sales and Finance are so nice and friendly, Service is fast and and accurate. I would absolutely recommend this dealership to anyone looking for a car/truck. I appreciate all that they do and so will YOU!
All I can say is Fort Collins Mitsubishi is a great place to purchase a vehicle. I purchased a new Outlander Sport and can say I love the vehicle! Not... only did they make the process easy, fun, and informative they have been there for me after the sale answering all my questions. I would recommend this dealer if your looking for a easy purchase experience. Thank you everyone at Fort Collins Mitsubishi for my new car and Dante for making sure I am satisfied
Thank you so much for the kind words, Kimberly! We hope you enjoy your new Outlander Sport!
postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous idea about it.... But I called and set an appointment to have this taken care of. Pleasantly surprised. First I got an appointment to suit my crazy schedule within a few days. On the appointed day went to see about this situation with the recall and didn't have to wait, wasn't pressured to buy additional parts or service, or even to purchase a new car. It was a pleasant experience over all. Wish my car would last forever as I LOVE it, but will soon have too purchase a new one. Unfortunately, I do not care for any of the current Mitsubishi models. Maybe that will change in the next year or two. (Unfortunately the first review I wrote only showed one star for each category. It was supposed to be five stars across the board. Sorry for any confusion. I don't know how else to amend this. )
Got a postcard in the mail from this Dealer that there had been a recall for a certain part for my 2003 Mitsubishi Eclipse. I had no previous idea ab...out it. But I called and set an appointment to have this taken care of. Pleasantly surprised. First I got an appointment to suit my crazy schedule within a few days. On the appointed day went to see about this situation with the recall and didn't have to wait, wasn't pressured to buy additional parts or service, or even to purchase a new car. It was a pleasant experience over all. Wish my car would last forever as I LOVE it, but will soon have too purchase a new one. Unfortunately, I do not care for any of the current Mitsubishi models. Maybe that will change in the next year or so.
Thank you so much for taking the time to share, Georgia! We hope that you'll continue to keep looking at Mitsubishi products for something that catche...s your eye, and if you see anything you like just let us know and we'll be glad to help!
After debating the price and reaching an agreement with the manager which takes already a lot of time and energy, I took the car for the night, made m...y family fall in love with it, but the morning when I went to sign they increased the price of 7000$ with the excuse that the manager I spoke to was new and had no idea what he was saying. I was so upset I went out of the dealership crying. The general manager told me with the most rude attitude I have ever seen that he doesn't care what his manager said, because he is new.
We're very sorry that we weren't able to provide you with a positive experience, Stella. Please know that the General Manager you referenced is no lon...ger with the store. Our corporate management is aware of your situation, and will address this with the new management team in-store. We strive to learn from our mistakes, and we will use this opportunity to get better. Again, we apologize.
Direct and to the point, not the usual car buying experience. Morgan Steinbeck was my sales person, she was excellent. Knowledgeable, fast and trustwo...rthy. I was in and out in 1 hour, including test drive and appraisal of trade-in. Not pushy in any way and they don't try to sell you all the extras..... Ask for Morgan she made a car buying experience enjoyable. PS I drove in a sever snow storm, from Boulder to Ft Collins to buy my car. That's how helpful Morgan was.
Thank you for sharing your experience!