Horizon Ford

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
61 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 12, 2018

    The manager was not helpful and rude. He didn’t ask us if he could help us. He was very short and just went back into his office.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 29, 2018

    Friendly, quick, excellent service. Service techs were knowledgeable and very courteous and polite. Service was provided in a timely manner and in... a clean facility.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • March 30, 2016

    These guys are AWESOME! Dave and Yusuf were a dream to work with, Relaxed. No pressure. No fuss. No dickering. Priced to move out the door. Had a little... problem with the car, they said bring it on back in and we'll take care of it. I bought the car used/as is, and they still took care of everything.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 11, 2018

    Fast friendly service, both on the phone and at the counter. Prompt and friendly phone calls when service was complete.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 9, 2018

    The staff- they are friendly and seem to really enjoy their jobs and being friendly to customers. Great job !!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 20, 2017

    the staff is always SO nice. They are friendly and very helpful. They gave me an update on my vehicle and had it ready when they said they would. The customer... service is topnotch too!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    December 16, 2017

    Appreciate that they used my supplied oil for oil change. Said they had a recall part ready for installation, but they didn't have it until the next day.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    November 3, 2017

    Horizon Service Dept has always been really great. Informative, helpful, polite, direct and punctual. All the people there have a terrific sense of humor... - they always make taking my car in (Ugh) a good experience (Way less Ugh). Took my car in for routine service and they had it available for pick-up EARLIER than projected. It was so great!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 21, 2017

    Everyone is always very informative and friendly. Have been bring my car there for some time and am very happy with their service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 2, 2017

    Service was excellent. Staff is very welcoming, knowledgeable, and honest. They take excellent care of my mustang. I will definitely be returning.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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