Welcome to Hertz Car Sales Schaumburg proudly serving the Schaumburg area! Hertz Car Sales has simplified the used car b
uying experience by eliminating the middleman and protecting you from the haggle process. By reducing these costs we have been able to transfer the savings and offer high-quality, well equipped used cars at great prices. All vehicles are Hertz Certified Pre-Owned with a 12mo/12,000 mi Warranty.
"A Better Way to Buy Used Cars!"
The car I wanted they said had a small dent in bumper... the wheel well was creased. I had driven 3 hours and do to an accident not my fault was in a situation... where I had to return with a vehicle. Now I am unable to register it because I never received the title and they are treating me like I am a nuisance since they have my money. In three days I'll be without a vehicle with no way to get to work.
We sincerely apologize for this and can understand your frustration completely. We will reach out to the local team to address this issue, but you can... also email us at firstname.lastname@example.org with your contact info so we may further investigate. Thank you for taking the time to leave this
Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion... they should give explicit discount or should get another key made for the quoted price.
Thank you for this insightful feedback, Bipin. We will be sure to take this into consideration during future sales.
Great experience at this dealership. Ask for Stephanie as she was a huge reason as to why the experience was so great. No pressure, made us feel comfortable,... has an amazing personality and is not trying to just sell you a car and get you out of there. She truly cares for her customers and the dealership in general does too. I purchased a kia optima lx 2013 for a great deal and even got a free oil change and 2 free new tires. They covered all costs. Would highly recommend to anyone!!!!!
Very professional and helpful sales associates. I would recommend . They did call me right away after my search online. They offer a very good deals.
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review.
I was treated with respect and although the car I Initially inquired about really wasn't what I was looking to purchase, I found exactly what I wanted... at a great price. I purchased that car after test driving. All the staff was courteous and helpful. I have recommended Hertz Auto sales and I will continue to recommend them. Even after the sale the staff has made themselves available to assist and answer questions! Thank you all for a winning and wonderful, quality experience!
Found the car I saw listed online right away. 5 minutes later I’m test driving the vehicle and short time later I’m pulling off the lot with my purchase.... Hassle free and the employees are very professional
Thank you for your 5-star review, tom.
very nice place clean,friendly, Aaron my salesperson helped make this purchase very easy . The manager Tim helped with finance and got me a better bank... than mine . even had a warranty for dings so I can keep the car looking good for 6 years no matter who parks next to me. Thanks again Michael
Manfred was our sales rep and he was really friendly and made the buying process super easy
My brother bought a car from here about a month ago and insisted on me going here to buy mine. Right when we walked in, they treated us like family. Offering... us drinks (that we could bring in the car, even knowing how dangerous that could be), letting us test drive without an employee in the car, offering us snacks because it was around dinnertime, it felt so cozy. Stephanie made sure to come help us specifically because my brother had made such a goo relationship with her last time he was there. She answered all of our questions, on her own, showing that she was very knowledgeable(surprisingly on every car I tested). She offered options in different colors and mileage when she noticed I was hesitant. There was so much that she did that had helped me I can't list them all. The employees stayed an extra two hours after closing to help me pick a car and finance it(which can be the most annoying thing in the world). Joe K, the manager made the paperwork so easily understandable. Even while he was working on the computer and he didn't need our help, he made small talk about his family(which was so nice to hear and kept us entertained). Joe had a cute little office that felt so homey and safe. While Joe did paperwork with us, Stephanie filled the gas tank, put my plates on and used windex on all the windows making the drive home a breeze. They have a great selection and the location is great for test driving. Its got a wide variety of streets to test on(side streets, busy streets, high speed limits, low speed limits, busy streets that you can take U-turns on to test the cars radius). My mother said she would be coming there for her next car, and its incredibly hard to please her but they managed too. Definitely coming back and recommending it to everyone I know. Thanks again Stephanie Zaragoza and Joe K!!!
Nice people. Stephanie was very helpful. She took the time (3 hours) to help us find a suitable car. No haggling. Car is nice. My mechanic said it was... good buy. The 12 mo wty is good too. Joe took us through the paperwork quickly.