Cochran INFINITI of South Hills

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Reviews

Average Ratings

4.7
131 lifetime reviews. Includes reviews of Cochran INFINITI of South Hills from DealerRater.com
  • Got bumper finally fixed
    November 14, 2016

    I've recently purchased an Infiniti CPO g37. All went well at the beginning - I choose the car, long test-drive, sales guy was pretty competent ...


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    I've recently purchased an Infiniti CPO g37. All went well at the beginning - I choose the car, long test-drive, sales guy was pretty competent so I thought these guys can be dealt with. Next day when I came to close the deal I've spotted that car have some damage on the front bumper. Not really sure whether it was here the first time I've driven the car but anyways when I asked Sales Consultant about it he told me that this is likely an easy fix and should be addressed during the Certification process. I've asked either for discount for that dent or just a repair. He answered that they rather repair it and he is gonna make a service appointment in a couple of days. Though there happened to be a misunderstanding with the repair work at the beginning but it was resolved to my satisfaction. So I've got my car picked up for repair, been provided a loaner and next evening driver returned my g back with bumper fixed as promised.

    Does recommend this dealer

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  • Oil Change

    I came into get my first oil change and found out it was on the house. While I was there they applied the resist all to my car. The lounge was ver...

    Dealer Response

    We are happy to hear that you had such a pleasant experience with us. It was a pleasure serving you. We look forward to seeing you again soon.


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    I came into get my first oil change and found out it was on the house. While I was there they applied the resist all to my car. The lounge was very comfortable. It made the wait fly by.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are happy to hear that you had such a pleasant experience with us. It was a pleasure serving you. We look forward to seeing you again soon.


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  • service
    September 17, 2016

    Brought my boyfriends car Q70 for service here. Very impressed by Greg Stabb, he works with you schedule. loaner was offered as the wait was only ...


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    Brought my boyfriends car Q70 for service here. Very impressed by Greg Stabb, he works with you schedule. loaner was offered as the wait was only half hour i decided to wait there.

    Does recommend this dealer
    Came in for service or repair

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  • Professional treatment
    September 10, 2016

    Very impressed with the service department and how they schedule, treat, and complete the job on my husband's Infiniti Q50S. They take the car at...


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    Very impressed with the service department and how they schedule, treat, and complete the job on my husband's Infiniti Q50S. They take the car at it's scheduled time, do the work, and even search according to the vin number for any additional things that may need attention. If I ask ahead for a loner, it's done.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent dealership

    I've taken my last two vehicles to Cochran Infiniti for the last several years for service . I've never had a negative experience there. Everyone ...

    Dealer Response

    We greatly appreciate your kind words. It means a lot to hear that you are so pleased. Know that it has been a pleasure serving you over the years...


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    I've taken my last two vehicles to Cochran Infiniti for the last several years for service . I've never had a negative experience there. Everyone there is highly professional and courteous. When I drive out of the dealership I feel proud to own my Infiniti. I will not take my vehicle anywhere else for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We greatly appreciate your kind words. It means a lot to hear that you are so pleased. Know that it has been a pleasure serving you over the years, and we look forward to seeing you again soon.


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  • Completely Positive Experience

    I had a wonderful experience purchasing my car from Cochran of South Hills. I met with three professionals from the dealership and they were all t...

    Dealer Response

    We're so glad to hear that you had a great experience with us! We know how stressful this time can be, so we try to keep it as smooth as possible....


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    I had a wonderful experience purchasing my car from Cochran of South Hills. I met with three professionals from the dealership and they were all terrific. I enjoyed my time there as it was positive and low-pressure.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so glad to hear that you had a great experience with us! We know how stressful this time can be, so we try to keep it as smooth as possible. Thanks so much for your kind words and we look forward to seeing you again soon!


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  • 2nd Vehicle Leased

    This is our 2nd vehicle, a beautiful QX50, that we have leased from Cochran Infiniti of South Hills. We had a great experience, again, and appreci...


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    This is our 2nd vehicle, a beautiful QX50, that we have leased from Cochran Infiniti of South Hills. We had a great experience, again, and appreciate everything that Taylor, our salesperson, and Heyward, the GM, did for us to get us in this great machine.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • QX80 - Great Buying Experience

    The team at Cochran Infinity was very helpful in working with me to select the right vehicle that fit my needs. They worked with all the potential...


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    The team at Cochran Infinity was very helpful in working with me to select the right vehicle that fit my needs. They worked with all the potential financing options and found one that I was most comfortable with. If you are looking for an Infinity, Cochran is the play to go.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ms. K. Williams

    I was extremely pleased with my buying and repair experience at Cochran Infiniti of South Hills! My salesperson, Jordan Abramovich was very attent...

    Dealer Response

    Thank you for sharing your experience with us and for your kind words. It was truly our pleasure to serve you!


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    I was extremely pleased with my buying and repair experience at Cochran Infiniti of South Hills! My salesperson, Jordan Abramovich was very attentive to my needs. Greg from the Service Department was kind and paid close attention to detail. Greg continually provided me with updates regarding my repairs. I would also like to give accolades to Alan and Ryan from the Finance Department. Both explained the terms in detail and followed through with everything they said they would do. In essence, my experience with Cochran was a "Moment of Excellence"! I would certainly recommend Cochran to all of my family, friends and colleagues.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us and for your kind words. It was truly our pleasure to serve you!


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  • Service
    November 7, 2015

    Bought a used QX56 from dealer in West Virginia. Returned from business trip and was stranded at Pittsburgh Airport with an electrical problem. Ha...

    Cochran Infiniti of South Hills

    Thank you for choosing us to repair your QX56. We are happy to hear it was a pleasant experience. Thanks again.


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    Bought a used QX56 from dealer in West Virginia. Returned from business trip and was stranded at Pittsburgh Airport with an electrical problem. Had AAA take vehicle to South Hills Infinity. Diagnosed quickly and ordered part. Helped me get another car for a day. Problem solved, part replaced, and cost was much less than feared. That was over a year ago. Have since taken my QX56 to Cochran for service and a simple heater fix. Greg Stabb and everyone there has been very professional and treated me with great respect. My grade is definitely five stars. I feel like they have always been honest, clearly explained things, and cared about me. Thanks Cochran Infinity South Hills !!!!!

    Does recommend this dealer
    Came in for service or repair
    Cochran Infiniti of South Hills

    Thank you for choosing us to repair your QX56. We are happy to hear it was a pleasant experience. Thanks again.


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