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5 lifetime reviews.

  • Caring for the Customer

    Back when I bought my 2014 Cadenza, the salesman encouraged me to purchase the tire protection package. I'm so glad that I heeded his advice. Afte...


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    Back when I bought my 2014 Cadenza, the salesman encouraged me to purchase the tire protection package. I'm so glad that I heeded his advice. After damaging three -- yes, THREE -- tires in one pothole last week, AAA towed me to Lia Kia in Northampton. Rick McCarthy in the service department made all the contacts to my tire insurance company. The insurers had to make sure that the tires were damaged beyond repair, but when this was confirmed, they paid for the new tires. Rick ordered the three new tires, and I paid nothing for them. $770 worth of new tires are now on my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service- very friendly atmosphere

    my experience at Lia Kia in Northampton was like a breath of fresh air. Belky Rodrigues was friendly, very helpful and made everything go very smo...


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    my experience at Lia Kia in Northampton was like a breath of fresh air. Belky Rodrigues was friendly, very helpful and made everything go very smoothly. My last experience at another dealership in the area left me a little gun shy, not anymore! I will definitely deal with these people again, and I hope Belky is still there when I do. Patti Garlo

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • service

    The best service you will ever have. The service manager was the best. He went above and beyond to help


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    The best service you will ever have. The service manager was the best. He went above and beyond to help

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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