Lodi Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

2.0
7 lifetime reviews.
  • absolute best for Chrysler Dodge and Jeep

    just want to put the word out there that lodi Chrysler Dodge and Jeep is the is the best for service and repair robert is a really good guy kind f...

    Dealer Response

    Thank you for your kind words :)


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    just want to put the word out there that lodi Chrysler Dodge and Jeep is the is the best for service and repair robert is a really good guy kind friendly and really easy to talk to he's in the service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words :)


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  • Lodi dodge the worst dealership

    The worst dealership I've ever dealt with. Customer service is horrible, the people are rude, they said they fixed my truck so I get it back and i...


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    The worst dealership I've ever dealt with. Customer service is horrible, the people are rude, they said they fixed my truck so I get it back and it's doing the same thing they said they fixed. So I take it back again and they wanna charge me again for something I already paid for the first time that should of been fixed when they gave me the truck back. I'll never go back

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The hunt is over for that special Dodge Challenger

    l been looking for that one Challenger, been shopping the last three months in the bay area and in the valley. l when in to the Lodi Dodge dealer ...


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    l been looking for that one Challenger, been shopping the last three months in the bay area and in the valley. l when in to the Lodi Dodge dealer as to find out they had a new owner... l talk to Nicholas Brown (saleman) about what l was looking for...He introduce to the manager (l believe his name is Terry) l told him what lm looking for, He told he will find that car for me as they was restocking their lot ....He call me about 10 days and told me they have find the car and it came in Friday night but they wanted to clean her up and get her ready for me check her out....after work Monday l when to check her ....fell in love with the car.... test driver her....WOW the quick respond and the handling was beautiful plus 30 mpg even better ....both best of the world....l met Ray the service man, very friendly and helpful....this is what service should be like from the very start...but they when beyond to please my needs for the Challenger....l use to own a black w/ red R/T side strips 71 Dodge Challenger and many will know what a 440-6 pack is ......l miss that car....But lm happy to say lm back in the Challenger once again....Thanks all of you at Lodi CDJR for making my dreams a reality again and going out of your way to make this guy happy .....Many of you will see me running around Lodi with this beauty .....she all black with red R/T strips along her sides ..... Go check these guys out and tell them Odie send you not that other fella....Once again thanks CDJR......Odie Coyote

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • POOR SERVICE

    In 2003, I bought my new Jeep Grand Cherokee from a different dealership on this lot. I have only 56K miles on my Jeep to date. I do a lot of my...


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    In 2003, I bought my new Jeep Grand Cherokee from a different dealership on this lot. I have only 56K miles on my Jeep to date. I do a lot of my own service because of bad and poor experiences in the past. The experience I have had at Lodi CDJR is one just as bad if not worse. I originally took my Jeep in on 8/6/16 to have the air bag recall performed and to get an estimate for a check engine light. (smog related). For my jeep when it comes to smog issue, I want factory parts. Lodi CDJR furnishes a courtesy shuttle. (I need to rely on the courtesy vehicle because my Jeep is our only vehicle) My Jeep was ready that day for pickup (parts were ordered and I needed the vehicle ). I asked if the shuttle could pick me up. I was asked what time. I said 1 o'clock. They agreed. I waited until 2:30 to call the dealer asking where my ride was. I was told they were just leaving. I brought my Jeep in first thing Monday morning and got a ride home on the shuttle. At around 11:30 I was called saying my Jeep was ready. I said I needed a ride. I was told they do not have anyone available at this time. They would call me when they did. I waited until almost 3:30. I called the dealership back. I was told they just found someone that could get me. Then I waited another 45 minutes for the ride. When I picked up my Jeep my front passenger door window was down about 4 inches and would not go up or down. Ended up being a repair I would have to do. They would not repair unless I paid to have it repaired. All the windows were up when I left my vehicle that morning. My thought is someone slammed the door that broke the cable on the regulator. The next day I tried no less than 6 times to call Robert, the service manager, who was always busy or not in. The operator told me I needed to leave him a voice mail with my name and number and he would call me back. I left Robert a voice mail with my name and number on 8/9/16 . I AM STILL WAITING AND IT IS MONDAY THE 15TH. Robert don't waste my time now with a phone call. My Jeep is a 2003 with low miles and very clean, at no time during any of the work being done was my seat covered with plastic to protect the vehicle seat from the dirty clothes of the mechanics. My Jeep now gets 13.7 miles per gallon, it was getting 18.2 miles per gallon before they worked on it. I will never buy, recommend or have any work done on any of my vehicles at Lodi CDJR. I was thinking of buying a new Grand Cherokee Jeep and pass this one to one of my grand kids. If I do it will not be from this dealership. For the mileage problem I found the cover from the air cleaner to the top of the fuel injection installed wrong. I reinstalled the cover and retrained the computer and now I have my good mileage back. It is really to bad when the customer has to repair what the professionals work on. My personal recommendation use caution and think twice before dealing with Lodi CDJR. Knute

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • very painful experience

    very painful experience..felt cheated...humiliated...


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    very painful experience..felt cheated...humiliated...

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Service Dept Helpful

    I purchased a set of support bars and a dash cover from the parts department. It was a little confusing at first but we got there. The service was...

    Dealer Response

    Thank you for your kind review. I hope we will earn your business for your next purchase... Mike Makin, Internet Manager @ Lodi CDJR


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    I purchased a set of support bars and a dash cover from the parts department. It was a little confusing at first but we got there. The service was average. No real problems. I did not purchase my vehicle from this Dealership but I might consider it in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review. I hope we will earn your business for your next purchase... Mike Makin, Internet Manager @ Lodi CDJR


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  • Service - parts department

    Mon. March 10th my sister and I go to the parts department close to closing to get a new alarm key starter for my jeep the clerk luke broke my key...

    Dealer Response

    Sorry to hear this. Mike Makin, Internet Manager @ Lodi CDJR


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    Mon. March 10th my sister and I go to the parts department close to closing to get a new alarm key starter for my jeep the clerk luke broke my key alarm starter didn't say sorry instead he wanted to glue it together then we wait 4 min for the manager Robert he didn't apologize for his employee breaking my key and would only take off close to 60 bucks on my bill I walked out so frustrated that they would treat customers like this not caring if they damaged someone's property so with this review I'm not happy and disappointed with this new dealership in town it's sad I have to go to Stockton or Elk Grove instead of in the town I live im

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sorry to hear this. Mike Makin, Internet Manager @ Lodi CDJR


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