First Class Automobiles

3.1 out of 5 3.1

Reviews

3.1 out of 5 3.1
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 10, 2018

    We had a fantastic buying experience with Najva. She was so nice and friendly, didn't feel like I am meeting her for the first time. She showed us all... possible deals/options and gave us a fair price. Najva, it was a pleasure meeting you and thanks for an awesome car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2018

    I never imagined that a car shopping experience could be so pleasant! The process was smooth, the price was great, and the service was exceptional. I... want to emphasize the quality of service we received, coming from the service industry myself. Upon first meeting Najva, we immediately felt comfortable. She was professional, honest, and kind. Working with her was enjoyable, and we felt at ease every step of the way. She answered every question, explained everything clearly and confidently, and maintained a foundation of trust. We have nothing but nice things to say about Najva! Thanks to Najva, we will forever have a great memory of the day I bought my first car! Thank you Najva ! And thank you First Class Automobiles !!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2018

    I found the car that I’ve been looking for and went by for a test drive. Very happy with it. Great price and great customer service. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 5, 2018

    They are very friendly, professional, honest and very helpful . The customer service was great. I will never forget this experience. I will be back again... in the future to purchase another vehicle from them .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2018

    I bought my SUV from first class automobiles and I'm really happy with customer service and price. I recommend this place if you looking for used car .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 14, 2018

    Sent two texts looking for info on a vintage car. Never got a response! Seems others are saying the same thing. Not sure why you advertise if you aren’t... going to respond!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    November 9, 2018

    So, I spoke to the dealer about a 2015 Ram C/V. The photos looked great online and the price was right. Since I was several hundred miles away, I asked... him the usual questions and specifically about the body. I understand that I was buying a used car and wasn't looking for new but I still try to find the best possible for the fleet. He told me that it had been in an accident and he had repaired it. He told me it ran great, the tires were new and he installed new brake pads. I wasn't bothered by the minor accident so I sent an offer to purchase. Shortly thereafter, I had a local friend drop by to check it out. The car is covered with hail damage that I didn't see in the photos! The dealer should have been forthright in answering the body issues. To his defense, I took a closer look at the photos and I could finally see some possible dings. Turns out the vehicle has dents everywhere. The CarFax does not mention hail so I think it happened after he took possession. I still think that would have been something he should have mentioned when I asked him about the body. I am so thankful that I did NOT buy this car. Also, the tires were not new after all. I'm not telling you not to use this dealer, I'm just saying that you should be very careful as he does not seem completely honest.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    October 24, 2018

    Bought a used car, the sales gave me a clean title report. A week later found out it had a salvaged record, but they refused to let me return that car.... I hired an attorney to negotiate, but they still refuse let me return the car with total sales.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 7, 2018

    I purchased a car from them without them telling me that is was in an accident. To get me out of the deal they forced me to pay a $1000 from the deposit... that I gave to them (as penalty for holding it for me for 28 days). They claim that they didnt know that the car was in a rack ( ha ha). If I would of known that the car was in an acciden i would not buy it in the first place.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 7, 2018

    Sold me a car without telling me that it was in a bad accident. Forced me to pay them a $1000 to get out of the purchase because they had the car on hold... for me in their facility for 28 days ( if I would of known about the accident I wouldn’t buy this car or any other car)

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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