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Reviews

4.8
99 lifetime reviews. Includes reviews of Ventura Volkswagen from DealerRater.com
  • Never answer phones!
    April 14, 2017

    Today I tried to call multiple times and no one answers the phone. A lady called from parts saying my car is ready and I asked to go over the bill...


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    Today I tried to call multiple times and no one answers the phone. A lady called from parts saying my car is ready and I asked to go over the bill. She hung up the phone. I called back and no one answers.

    Does not recommend this dealer

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  • Excellent Customer Service from Joe Savage

    Bought a car from Joe Savage. He provided excellent customer service. Answered all my questions and helped me find the right car. Always ask for J...


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    Bought a car from Joe Savage. He provided excellent customer service. Answered all my questions and helped me find the right car. Always ask for Joe Savage he's very professional and will take care of you. Thanks Robert Gonzalez

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • gas cap door issue
    November 19, 2016

    I had an issue with my wife's Volkswagen gas cap door that wouldn't open. We live 25 miles away and we're almost on empty. Luckily I was able to g...


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    I had an issue with my wife's Volkswagen gas cap door that wouldn't open. We live 25 miles away and we're almost on empty. Luckily I was able to go to the Ventura Volkswagen dealership and talk to Gary Taylor (service advisor).Unsure how much they could assist at first Gary had me take a seat in the waiting room while he called a specialist. Ten minutes later he came back with my key and said they were able to open the door and suggested that I keep it a little open till they could properly diagnosis the problem. Definitely happy with service and will be back on Monday to have the problem fixed. Thanks again Gary! Rich G.

    Does recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016