Reviews

Average Ratings

4.8
56 lifetime reviews.
  • Pleasantly Surprised

    First of all let me say that I was a bit leery of purchasing a used vehicle outside of the ranks of a brand name dealership. My interest and desir...

    Dealer Response

    Nicole, You touch on a concern that many people feel before coming to a pre-owned dealership. We are happy we were able to dispel any uncertainti...


    Show Full Review

    First of all let me say that I was a bit leery of purchasing a used vehicle outside of the ranks of a brand name dealership. My interest and desire for this particular premium convertible vehicle was enough for me to drive 50 miles to check it out, and I'm so glad I did. Linda was absolutely terrific. There was absolutely no pressure. She gave me the keys and let me test drive the car alone. This allowed me the freedom to really check out the vehicle. Needless to say after the test drive I was ready to proceed with purchasing the car. Karl reviewed my paperwork and by the time I returned from lunch everything was a go. More importantly Karl made sure the vehicle was double checked and addressed any issues I had both before and after I purchased the car. You can't ask for more than that. I highly recommend Naperville Auto Haus and I LOVE my car. This will be where I buy my cars from now on. Naperville Auto Haus Rocks!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Nicole, You touch on a concern that many people feel before coming to a pre-owned dealership. We are happy we were able to dispel any uncertainties you may have had and show you a great car in excellent condition! Enjoy that beautiful Saab convertible! Sincerely, Naperville Auto Haus Management


    Hide Full Review
  • 1968 Dodge Charger

    I bought a 1968 Dodge Charger. I was told it was ready to show. When I got it home (750 mikes away} I found it wasn't ready for show. The park...


    Show Full Review

    I bought a 1968 Dodge Charger. I was told it was ready to show. When I got it home (750 mikes away} I found it wasn't ready for show. The parking brakes were hanging up, the key would not open/lock the drivers door, the radiator was too small for the engine,the dash lights, flashers,parking brake lights didn't work. I had to replace the front end components, plus a lot of cosmetics. I had to have the whole body buffed to get it to shine the way it should. When I bought the car, I was told it was ready for showing. Since I have had it home, I have put almost $8,000 into it. Is Joe going to reimburse me for the head liner- I doubt it, is he going to reimburse me for the radiator- I doubt it, is he going to reimburse me for the cosmetic parts I put in- I doubt it. If you are looking to buy a classic car, I suggest you NOT go to Naperville Auto Haus, and if Joe meets you at the door, turn around and leave!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wow! Great experience!!

    I wish all my buying experiences could be like this! Mike, Joe and Brad made the buying experience completely stress free, and Vince was a blast t...


    Show Full Review

    I wish all my buying experiences could be like this! Mike, Joe and Brad made the buying experience completely stress free, and Vince was a blast to talk with. While I was there I watched them treat all their customers as family, and consistently went the extra mile to not only close the sale, but make sure the customers were happy. A highly recommended dealer I would most definitely buy from again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great all around job by all

    Dell was great to work with and the whole staff was a pleasure. didn't expect it but it happened. I would recommend this place to any friend or fa...


    Show Full Review

    Dell was great to work with and the whole staff was a pleasure. didn't expect it but it happened. I would recommend this place to any friend or family and when the need comes back up I would not hesitate buying from them again

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Brad is rad!

    I went to purchase my first car. Brad was extremely friendly. Not the typical pushy salesman! He was knowledgeable, personable, and just genuily w...


    Show Full Review

    I went to purchase my first car. Brad was extremely friendly. Not the typical pushy salesman! He was knowledgeable, personable, and just genuily wanted to get us in a safe car. I would definitely recommend buying a new/used car from here!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • 2008 hummer h3

    Contacted Brad via email inquiring about a hummer h3. After 3 emails a phone call and a drive to see it. We left happy great interest rate and pri...


    Show Full Review

    Contacted Brad via email inquiring about a hummer h3. After 3 emails a phone call and a drive to see it. We left happy great interest rate and price! Process was flawless. Thanks Brad!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • GREAT PLACE TO BUY YOUR CAR A1+++++++++++++

    GREAT PLACE TO BUY A CAR!!! I'M VERY HAPPY WITH MY 3RTH CAR FROM THEM THEY WILL DO THE BEST TO HELP YOU GET YOUR DREAM CAR THANK YOU!!!!


    Show Full Review

    GREAT PLACE TO BUY A CAR!!! I'M VERY HAPPY WITH MY 3RTH CAR FROM THEM THEY WILL DO THE BEST TO HELP YOU GET YOUR DREAM CAR THANK YOU!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great price/value, friendly staff

    Bought a slightly used 2014 Jeep Grand Cherokee SRT. The dealership offered the best price I could find for this low mileage car, and were friendl...

    Dealer Response

    Hello Donnie, Thanks for the positive review. I hope the SRT is treating you well and equally as fun to drive. I appreciate the opportunity to ea...


    Show Full Review

    Bought a slightly used 2014 Jeep Grand Cherokee SRT. The dealership offered the best price I could find for this low mileage car, and were friendly and helpful in the process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Donnie, Thanks for the positive review. I hope the SRT is treating you well and equally as fun to drive. I appreciate the opportunity to earn your business and look forward to working with you again. Congratulations on the twins, and best of luck to your growing family. Sincerely, Tony M.


    Hide Full Review
  • corvette

    Darryl is outstanding great personality!! great cars. Will always go back to them for cars and services! Thanks Darryl


    Show Full Review

    Darryl is outstanding great personality!! great cars. Will always go back to them for cars and services! Thanks Darryl

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • used car experience

    Omg. I love this place. I drove from Milwaukee, WI to buy my daughter a car in 2014 and it is running perfectly. Now it's time for me to buy my ...


    Show Full Review

    Omg. I love this place. I drove from Milwaukee, WI to buy my daughter a car in 2014 and it is running perfectly. Now it's time for me to buy my other daughter a car and I will be purchasing right here. It was great for my budget and the staff is the bomb.com

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review