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Reviews

Average Ratings

5.0
25 lifetime reviews.
  • First Car Purchase

    On January 19, I stopped by Rick Hendrick Chevrolet. I was interested in a new car and had recently had the opportunity to drive the Chevrolet Son...


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    On January 19, I stopped by Rick Hendrick Chevrolet. I was interested in a new car and had recently had the opportunity to drive the Chevrolet Sonic, which I liked, so I wanted to see what the dealership had on the lot. I purposefully stopped to look at the inventory thinking they would not be open, since it was a Sunday. I had never actually purchased a car before, and the many stories I have heard about the process was something I was not sure I was ready to tackle, however to my surprise Rick Hendrick Chevrolet was open. A sales woman came out, Amy, and spoke to me about the car. Amy was not at all what I was expecting, I was expecting a high pressure salesman, something I did not want to encounter. Amy was calming, professional, and not pushy, which was perfect, before I knew it my car was appraised and not really intending to make a new car purchase that day, I left with a brand new Rick Hendrick Chevrolet Sonic. Amy, the lovely woman who sold me the car and James (Jimmy) the wonderful gentleman in the finance department, made my first car buying experience, so much better than I expected. Thank you! I will highly recommend Rick Hendrick Chevrolet and will definitely suggest asking for Amy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing service

    I dropped my car off to get work done. I was immediately approached by a young woman who took my name and verified my appointment. She was extreme...


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    I dropped my car off to get work done. I was immediately approached by a young woman who took my name and verified my appointment. She was extremely friendly helpful and professional.I was introduced to a service rep name Yasumaily. She was professional answered all of my questions and was very knowledgeable. I felt very appreciated for my business.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service!

    William was a big help! Would definitely return as long he works there!


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    William was a big help! Would definitely return as long he works there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    William W provided awesome service! He is awesome!


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    William W provided awesome service! He is awesome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Window Shopping!

    My wife and I are newly relocated to the area and have been considering a second car for a bit now. When we arrived we were greeted by Mr. Hammond...


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    My wife and I are newly relocated to the area and have been considering a second car for a bit now. When we arrived we were greeted by Mr. Hammond, we mentioned we were only looking at the moment and hoped to find a decent preowned vehicle. He showed us around, always friendly and never assuming. As the day wore on our son was becoming less and less cooperative, Mr. Hammond asked if we would like to take a break in the waiting area before proceeding any further. My wife thought it best to go although we really wanted to continue looking. Mr. Hammond assured us that it would be alright to come back at a more convenient time and gave us his personal cell phone number and upcoming work schedule so that we may pick up where we left off. He was a kind gentleman to the three of us and look forward to holiday sales this Memorial Day. Excited to start this new journey here and make our vehicle purchase with you guys.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Robby is the best!

    I came to Rick Hendrick Chevy to buy a used car. Robby assisted me with everything and by golly, I think it's the best service I've ever had. He w...


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    I came to Rick Hendrick Chevy to buy a used car. Robby assisted me with everything and by golly, I think it's the best service I've ever had. He was so polite & friendly. He was able to answer all of my questions thoroughly. Robby made me feel as if we had been friends before stepping foot into this place. I highly recommend this dealership! Ask for Robby!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • ALWAYS A GREAT EXPERIENCE

    Mat Jewell was my salesman in Rochester, NY. He then moved into Management but he never let me down and I was still always able to work with him....


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    Mat Jewell was my salesman in Rochester, NY. He then moved into Management but he never let me down and I was still always able to work with him. I miss him in Rochester, but I will be traveling to Rick Hendrick Chevrolet in VA just to be able to work with Mat. There is no one that can replace him. Mat ran an awesome dealership in Rochester, therefore, I wouldn't expect anything less of this dealership. GREAT TEAM !!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Good deals

    I worked with a young man over in New, who made sure I was accommodated in every way possible! Will shop here again as long as Andrew works here! ...


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    I worked with a young man over in New, who made sure I was accommodated in every way possible! Will shop here again as long as Andrew works here! Good job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First New Car

    Buying my car was the best experience here at Rick Hendricks . My salespersons , Robby was very kind and understanding to my needs. We picked out ...


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    Buying my car was the best experience here at Rick Hendricks . My salespersons , Robby was very kind and understanding to my needs. We picked out the perfect car for me. The process was simple, easy and fast. Everyone was kind and professional. The facility had a lot of cars and options to choose from and was very well kept. Robby explained how the financing worked and walked. W through the paperwork as I signed for my brand new vehicle. He answered all questions and concerns I had. I did not feel any kind of pressure once I stepped on lot to look for what I wanted. Robby had lots of patience and I truly appreciate it. The buying experience was the BEST and I have no regrets on my purchase from this dealership. I would definitely recommend Rick Hendricks to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • review

    I came in to buy a new car & normally salesman peer pressure the crap out of you , but Mr. Cade was perfect !! I have never experienced such great...


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    I came in to buy a new car & normally salesman peer pressure the crap out of you , but Mr. Cade was perfect !! I have never experienced such great customer service in my life & i absolutey love my car, definitely referring family & friends to you guys. Thank you so much !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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