New 888-706-5159 Dealer Website
Used 888-706-6956 Email Dealer
Service 855-254-0162

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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.6
Average based on 29 reviews
  • Great experience!

    Desiree Williams and Ken Clark we're great to work with. I dreaded coming in to a dealership Bc of bad experiences in the past. They were kind and...

    Dealer Response

    Thank you for the kind words about Desiree and Ken! We are thrilled that you had such a wonderful car buying experience here with us! We thank you...


    Show Full Review

    Desiree Williams and Ken Clark we're great to work with. I dreaded coming in to a dealership Bc of bad experiences in the past. They were kind and had great customer service. Desiree is not your typical 'used car salesperson'. She was very caring and personable. She made car buying a great experience. I would definitely come back. Only thing I can see as a negative is Desiree needs a bigger office with better chairs. She will become a great salesperson and deserves it for the comfort of her customers. Ken Clark was also awesome to work with. Explained everything really well and worked very hard with the banks to get me approved.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about Desiree and Ken! We are thrilled that you had such a wonderful car buying experience here with us! We thank you for your business and look forward to your next visit!


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  • Communication

    I had an 11 o'clock with a salesman to purchase a used car. When I got to the dealer I was greeted by a salesman I told her who I was looking for ...

    Dealer Response

    Hello Teezy, thank you for bringing this to my attention. I do apologize for the lack of customer service and I would like to try to make things ...


    Show Full Review

    I had an 11 o'clock with a salesman to purchase a used car. When I got to the dealer I was greeted by a salesman I told her who I was looking for an she escorted me to his desk. She told me that my salesman was with another customer and asked me if I wanted another salesman I told her no because I wanted to deal with the person I was already talking to. After a 15 or 20 minute wait my salesman never showed up so I left. I text my salesman told him that I did show up and I was leaving. He text me back and told me that I shouldn't have left just because he was late and that I should come back and look at the car because somebody else was coming to look at it. I told the salesman no because of the lack of communication. But will put the icing on the cake for me was when he text me back and told me that the car was sold this morning. This experience was a complete waste of my time and gas. I wouldn't buy a piece of candy from these people let alone a car.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Teezy, thank you for bringing this to my attention. I do apologize for the lack of customer service and I would like to try to make things right. Can you please contact me when you have a moment? Chris Sanchez - csanchez@Group1Auto.com


    Hide Full Review
  • Communication

    I had an 11 o'clock with a salesman to purchase a used car. When I got to the dealer I was greeted by a salesman I told her who I was looking for ...

    Dealer Response

    Hello Teezy, thank you for bringing this to my attention. I do apologize for the lack of customer service and I would like to try to make things ...


    Show Full Review

    I had an 11 o'clock with a salesman to purchase a used car. When I got to the dealer I was greeted by a salesman I told her who I was looking for an she escorted me to his desk. She told me that my salesman was with another customer and asked me if I wanted another salesman I told her no because I wanted to deal with the person I was already talking to. After a 15 or 20 minute wait my salesman never showed up so I left. I text my salesman told him that I did show up and I was leaving. He text me back and told me that I shouldn't have left just because he was late and that I should come back and look at the car because somebody else was coming to look at it. I told the salesman no because of the lack of communication. But will put the icing on the cake for me was when he text me back and told me that the car was sold this morning. This experience was a complete waste of my time and gas. I wouldn't buy a piece of candy from these people let alone a car.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Teezy, thank you for bringing this to my attention. I do apologize for the lack of customer service and I would like to try to make things right. Can you please contact me when you have a moment? Chris Sanchez - csanchez@Group1Auto.com


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2014

Welcome to Cadillac of Arlington in Arlington, Texas - Serving Dallas, Fort Worth & Irving

By taking a page from CADILLAC themselves, Cadillac of Arlington challenges many consumers' perspective of exactly what is the quintessential car-buying experience. While we're experts on every CADILLAC model, we also have the ability to listen and talk about different autos in a language all different drivers can understand. If you're ready to take a test drive, simply stop in. We're happy to get you behind the wheel.

"Welcome to Cadillac of Arlington"