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Reviews

Average Ratings

4.8
272 lifetime reviews. Includes reviews of Racine Toyota from DealerRater.com
  • Great buying experience

    Bought a new Toyota Camry. Dequan was an outstanding sales person. Enthusiastic, personable, and very knowledgeable. Spent as much time with us as...

    Dealer Response

    Hi Mark, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent buying experience, and we look...


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    Bought a new Toyota Camry. Dequan was an outstanding sales person. Enthusiastic, personable, and very knowledgeable. Spent as much time with us as we needed. Buying process was smooth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mark, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent buying experience, and we look forward to seeing you again! Have a great day!


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  • These Dealership is amazing!!

    Worked with Edgar or "Bruno". Everyone there was great and helped me get into a new car for an affordable price. Definitely coming back for me nex...

    Dealer Response

    Jim, Thank you for taking the time to leave us your feedback. It was our pleasure to provide you with a great team to get you into the right vehi...


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    Worked with Edgar or "Bruno". Everyone there was great and helped me get into a new car for an affordable price. Definitely coming back for me next purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, Thank you for taking the time to leave us your feedback. It was our pleasure to provide you with a great team to get you into the right vehicle for you. We look forward to seeing you next time. Have a great day!


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  • By mike from oak creek wisconsin

    My salesperson colt granderson was very nice and answers all my questions about my 2017 toyota corolla.i left the dealership very satisfied with t...

    Dealer Response

    Hi Michael, thank you so much for sharing your experience! We're happy to know that Colt was friendly and answered all the questions about your Co...


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    My salesperson colt granderson was very nice and answers all my questions about my 2017 toyota corolla.i left the dealership very satisfied with the staff the overall grade is an a+ keep the good work I would recommend family or friends to buy a car at racine toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michael, thank you so much for sharing your experience! We're happy to know that Colt was friendly and answered all the questions about your Corolla. We appreciate the recommendation and look forward to assisting you with your future needs. Have a fantastic day!


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  • Neve a bad experience!

    I absolutely hate car dealerships and service centers in general. I had shopped several dealershipships before stopping at Racine Toyota. My exp...

    Dealer Response

    Hi Julie, thank you for taking the time to tell us about your experience! We appreciate your kind words about our store and team members. Providin...


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    I absolutely hate car dealerships and service centers in general. I had shopped several dealershipships before stopping at Racine Toyota. My experience here was immediately different. I ended up purchasing that day. My salesman was young, polite, friendly, and incredibly knowledgeable. The process was so quick and smooth, and having already negotiated other trade ins and walking away, I felt like I was getting the best deal here by far. The after purchase follow up was stellar, and I've visited the service center twice now for routine maintenance and couldn't be more pleased with the ease of scheduling, friendly staff, and quickness to get you in and out. I really couldn't be more impressed. This dealership stands out head and shoulders above the others.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Julie, thank you for taking the time to tell us about your experience! We appreciate your kind words about our store and team members. Providing top customer service is our priority and we're happy to hear our staff made a great impression on you. We appreciate you choosing Racine Toyota and look forward to seeing you again soon!


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  • Best car buying experience
    April 4, 2017

    This was the best car buying experience I've ever had! Colt and Fran were absolutely amazing to work with! I absolutely will return for future veh...

    Racine Toyota

    Hi Nina! Thank you for your wonderful review! We're happy to hear you had the best buying experience, working with Colt and Fran! We value you ...


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    This was the best car buying experience I've ever had! Colt and Fran were absolutely amazing to work with! I absolutely will return for future vehicle purchases.

    Does recommend this dealer
    Racine Toyota

    Hi Nina! Thank you for your wonderful review! We're happy to hear you had the best buying experience, working with Colt and Fran! We value you as a customer and look forward to assisting with your future needs! Have a great day!


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  • Service on vehicles

    I've had my Lexus and Highlander serviced at the old and new location and the service advisors have always been very knowledgeable on the needs ...

    Dealer Response

    Hi Tom! Thank you for your wonderful response to the quality of service our staff provides. The goal of our service department is taking care of ...


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    I've had my Lexus and Highlander serviced at the old and new location and the service advisors have always been very knowledgeable on the needs for each vehicle. All found concerns were told in the inspections and priority of addressing them offered. After service there was a washed vehicle ,if requested, and no worry of repairs done right. Highly recommend from my years of dealing with this service department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Tom! Thank you for your wonderful response to the quality of service our staff provides. The goal of our service department is taking care of our customers and reviews like yours let us know that we're achieving our goal. Thank you for being a loyal customer and we look forward to seeing you again soon. Have a great day!


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  • Friendly professional associate!
    March 9, 2017

    Jason was very thorough as to service requirements for my Toyota, & answered my questions. He explained the results of current tire conditions & o...

    Racine Toyota

    Hi Debbie! Thank you for taking time out of your day to tell us about your experience! We're happy to hear you're pleased with the service you r...


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    Jason was very thorough as to service requirements for my Toyota, & answered my questions. He explained the results of current tire conditions & of any replacement if necessary. I am confident in bringing my vehicle in after the professional manor of Jason Lloyd & will continue to have my vehicle serviced @ Racine Toyota, Thank you . Debbie Novak.

    Does recommend this dealer
    Came in for service or repair
    Racine Toyota

    Hi Debbie! Thank you for taking time out of your day to tell us about your experience! We're happy to hear you're pleased with the service you received, while working with Jason! We value you as a customer and look forward to serving you for many years to come! Have a wonderful day!


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  • Stay away!
    March 8, 2017

    I would give zero stars, if I could.Stay away from this place. Unethical, unprofessional. They scheduled me at the same time with 2 other customer...

    Racine Toyota

    Hello Igor, Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this ...


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    I would give zero stars, if I could.Stay away from this place. Unethical, unprofessional. They scheduled me at the same time with 2 other customers for the same car. They using old and dirty "auction" game - "who pays more". Coincidence? Yeah sure, at 8pm on Tuesday for an old Prius. Right after i came, the sales guy already had the key ready for another person, who "was supposed to come 5 minutes ago but was being late". When I heard that, I told them I would not play any games. They assured me that I will be the first to buy, "no auctions". Well, it WAS an auction! As soon as i stepped out of the car, other couple got in. The car was fine, not without flaws, but over market value. Of course they refused to negotiate a single dollar, since "there are other clients interested. thank you for stopping by". THANK YOU for wasting my time! I called beforehand and was driving from Chicago! Also for a $4900 car you will pay $1100 taxes + fees. 20%, not bad. When I asked to break it down for me, the manager told me she would only do that when I agree to pay. Ha? You serious? It's just a joke. Don't waste your time, go elsewhere, or deal with arrogant impudent staff, get ripped off and pay crazy fees.

    Does not recommend this dealer
    Racine Toyota

    Hello Igor, Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable feedback, we would be unable to improve, so thank you for letting us know there was an issue. We will continue to work to provide top notch customer service so we can hopefully earn your business in the future.


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  • Excellent Sales and service at Racine Toyota

    I bought a Rav 4 Hybrid at Racine Toyota last summer. It is an excellent new dealership in Racine. The sales experience was great. The car has bee...

    Dealer Response

    Hi Todd! Thank you for your wonderful response to the quality of service our staff provides! We're happy to hear that you're pleased with your bu...


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    I bought a Rav 4 Hybrid at Racine Toyota last summer. It is an excellent new dealership in Racine. The sales experience was great. The car has been fabulous with a great ride and great fuel economy. Last week I took it in for my free Toyota Care. The tires were rotated and everything was checked over. Polite and professional service staff made me happy I've done business with Racine Toyota!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Todd! Thank you for your wonderful response to the quality of service our staff provides! We're happy to hear that you're pleased with your buying experience here at Racine Toyota and that you are still loving your Rav4! We are glad to have you as a customer and look forward to serving you for many more years to come! Have a great day!


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  • Superior Customer Service

    I just took my truck in for service. I received a very nice Toyota Tacoma to use while mine was in for repair. The customer service that my wife...

    Dealer Response

    Jason,Thank you for your wonderful response to the quality of service our staff provides. We are so pleased to have exceeded your expectation with...


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    I just took my truck in for service. I received a very nice Toyota Tacoma to use while mine was in for repair. The customer service that my wife and I received from Mark and everyone else was above and beyond my expectations. Everyone was very professional, honest and kind. They honored their word and stand by the services they provide. I have never seen such a clean and well organized maintenance department. If you need honest work done at a fair price with great customer service, then don't hesitate in making Racine Toyota your first choice. Mark, because of your kindness and stellar service you have a customer for life. Thanks again!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jason,Thank you for your wonderful response to the quality of service our staff provides. We are so pleased to have exceeded your expectation with our honest and professional service team. We hope to continue to serve you for many more years to come! Have a wonderful day!


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