[{"id":494337,"personPtyId":39271796,"firstName":"GOLD STATUS - James","lastName":"Leipski","titleText":"Sales & Leasing Professional","shortBioText":"I believe you should treat people as you would expect to be treated. My job is my passion. More than just selling a car comes the service afterwards. I have an open door for all my customers any day any time. (262) 777-9095 Cellphone","emailTxt":"james@preowneddirect.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/24c2cd313f83.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"946684800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":517833,"personPtyId":43072860,"firstName":"Zack","lastName":"Whittaker","titleText":"Service Advisor","emailTxt":"zack.whittaker@racinehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":517829,"personPtyId":42053521,"firstName":"Brian","lastName":"Ingram","titleText":"Service Manager","emailTxt":"brian.ingram@racinehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":517832,"personPtyId":42285972,"firstName":"Sam","lastName":"Waddell","titleText":"Service Advisor","emailTxt":"samuel.waddell@racinehonda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":494338,"personPtyId":39171986,"firstName":"Jesse","lastName":"Aguinaga","titleText":"Sales & Leasing Professional","emailTxt":"jesse.aguinaga@racinehonda.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/e189ef95de58.jpg","drDealerId":26128,"industryStartDtUtc":"1330560000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":494345,"personPtyId":39271954,"firstName":"Chuck","lastName":"Oates","titleText":"Business Development Agent","emailTxt":"charles.oates@racinehonda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/29c7f800f815.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1422748800","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":494335,"personPtyId":39221627,"firstName":"Amos","lastName":"Longanecker","titleText":"Finance Manager","shortBioText":"","emailTxt":"amos.longanecker@racinehonda.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":105,"imageUrl":"https://cdn-user.dealerrater.com/images/4d90fc61237b.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1391216400","industryStartDtUtc":"1136077200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":517822,"firstName":"Craig","lastName":"Deters","titleText":"Used Car Sales Manager","emailTxt":"craig.deters@racinehonda.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":494151,"personPtyId":39121234,"firstName":"Maggie","lastName":"Sewell","titleText":"BDC manager","shortBioText":"I absolutely love what I do here! It's my #1 goal to help all my customers find the best deal here along with having the best buying experience they have ever had. I have always worked in customer service whether behind a computer or serving face to face and really enjoy meeting and working with new people. Along with being here full time, I am a full time Mom of three beautiful children who keep me on my toes and two crazy rescue dogs who also keep me on my toes. If you are trying to find me in the dealership - follow the singing, I can promise I sing to almost everything - maybe not always on key or the right words - but singing is a passion for me so I will be singing nonetheless!","emailTxt":"margaret.sewell@racinehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/34ea15957252.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1270080000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":517826,"personPtyId":42110430,"firstName":"Gracie","lastName":"Carrasco","titleText":"Sales & Leasing Professional","emailTxt":"graciela.carrasco@racinehonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494344,"personPtyId":39271673,"firstName":"Domenique","lastName":"Brumby","titleText":"Business Development Agent","emailTxt":"domenique.brumby@racinehonda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/9f43a0f7e707.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":505016,"personPtyId":39994718,"firstName":"Ryan","lastName":"Quinonez","titleText":"Sales & Leasing Professional","shortBioText":"I am an enthusiastic salesman who believes that service is senior to selling.\nEvery person I meet has a story, and I am just as interested in who you are as a person as I am about giving you the best experience.\nI am thankful and grateful for each and every one of you!\nThank you all so much, and I look forward to helping you!!!\n#Blessed","emailTxt":"ryan.quinonez@racinehonda.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/644de04ed2bf.jpg","drDealerId":26128,"dealerEmpStartDtUtc":"1519985940","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523855,"personPtyId":44064718,"firstName":"Racquel","lastName":"Henderson","titleText":"Customer Care Representative","emailTxt":"racquel.henderson@racinehonda.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":331887,"personPtyId":35538774,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"homerunautogroup@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26128,"certifiedEmployee":false}]
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Racine Honda Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since January 2014

Welcome to Racine Honda. Be sure to visit our virtual showroom of inventory available for purchase. There you will see d

...

etailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 9501 Washington Avenue and are available by phone at 262-898-2900. You can also get driving directions and hours of service from our user friendly website.

"We'll Buy Your Car Even If You Don't Buy Ours! TOP DOLLAR For Your Trade!"

Service

Oil, Filter Change

$29.95

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
504 lifetime reviews. Includes reviews of Racine Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    James @ Racine Honda was awesome: zero pressure, relaxed & thorough. And AS ALWAYS, tremendous customer service from Sturtevant???s Educators Credit Union... branch: Jon, Justin & Paul.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    GOLD STATUS - James Leipski

    Sales & Leasing Professional

    (5.0) 76 reviews

    Amos Longanecker

    Finance Manager

    (4.7) 105 reviews

  • 4.8 out of 5
    October 8, 2018

    I found the service to be speedy, accurate, and nicely priced. Their Service staff was friendly (and funny), and they helped me get setup in the waiting... room so I could connect to the internet and sit conveniently close to a power outlet and work while I waited. Super job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • April 6, 2017

    I was very impressed with the entire process of purchasing my new car. Everyone I talked to was very friendly and knowledgeable. Nate was easy to work... with, very understanding and patient.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary! Thank you for taking time to share your feedback! We're happy to hear you had a wonderful buying experience and that you enjoyed working wi...th Nate! We value you as a customer and hope to assist with your future needs! Have a great day!

  • 5.0 out of 5
    October 7, 2018

    The sales reps and everyone there is very caring and very supportive their service is very excellent as far as maintenance on your vehicles and sales I... would highly recommend people to have a great experience at Racine Honda

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zack Whittaker

    Service Advisor

    (5.0) 32 reviews

    Brian Ingram

    Service Manager

    (5.0) 33 reviews

    Sam Waddell

    Service Advisor

    (4.9) 38 reviews

  • 4.6 out of 5
    October 7, 2018

    I was disappointed with the seat spots not coming totally clean, but had been told they couldn???t promise that they would. So no problem or blame for... this issue. Everything else was excellent but would recommend a better cleaning at the very bottom where the doors close. I would let you do another detail if needed. Thank you for your service, getting me in on short notice, and having it done at the promised time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Maggie Sewell

    BDC manager

    (5.0) 27 reviews

  • 5.0 out of 5
    October 6, 2018

    I have been taking my 2016 Civic to this dealer for the last few years as I now work in Racine. It's always quick and painless, and I get honest advice... on what needs taking care of. I recently took my car in to get the winter tires mounted and balanced with an alignment before winter arrives. They had no problem picking me up from work when the job was done. I'll continue to do business here for as long as I own a Honda.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Waddell

    Service Advisor

    (4.9) 38 reviews

    Chuck Oates

    Business Development Agent

    (4.9) 20 reviews

  • 1.0 out of 5
    October 6, 2018

    My wife and I went in to the dealership to look at a 2015 CRV that we saw on their website. The sticker price was not the same price as advertised online.... Red flag. Also, the salesperson said it wasn't Honda Certified even though it clearly stated it online. He redacted his statements after pulling out his phone and then confirmed it was Honda certified. So maybe a honest mistake.We went in and have them confirm and price and look at banks. Mind you, my wife has near perfect credit and was going to put down payment of about 32% of the total cost of the vehicle. So, you'd think this would be a lay-up for any dealership, right? Nope. It took over an hour and half to just get someone in financials to call a bank or input the information into the computer. Again, this process takes, at tops, 15-20 minutes. More red flags. The sales person comes back with some outrageous APR that doesn't even match up with someone who has a near perfect credit score and great down payment. So they go back again and come back with another shot. As if they couldn't figure out what they were doing. The APR matches, finally, what our own bank would offer, but the payment is completely off. My wife asks to see the numbers (mind you, she asked, they didn't say anything about the inflation of the final number) because she had her own calculator out and it didn't match-up with theirs. Well, low and behold, there was an additional $1,600 for the Honda certification. Wait, um...no... This is some classic xxxxxxxx bait-and-switch technique used by car salespeople to get a few more bucks. And on top of that, during the nearly two hour wait for crummy number crunching, they tried to get my wife to sign a paper "that if we can get your car payment to 'x', you'll agree to purchase the vehicle". Really? How scummy. Avoid like the plague.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesse Aguinaga

    Sales & Leasing Professional

    (4.8) 34 reviews

    Amos Longanecker

    Finance Manager

    (4.7) 105 reviews

  • 5.0 out of 5
    October 5, 2018

    I was able to get what I was looking for at the price I wanted! Definitely worth looking into if you need an upgrade or something new.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Craig Deters

    Used Car Sales Manager

    (4.5) 21 reviews

  • 5.0 out of 5
    October 4, 2018

    Oil change and a tire rotation with a car wash. Great service. There is nothing that I could think of that honda could do better, except to keep up the... great work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Zack Whittaker

    Service Advisor

    (5.0) 32 reviews

    Brian Ingram

    Service Manager

    (5.0) 33 reviews

    Racquel Henderson

    Customer Care Representative

    NOT RATED

  • 5.0 out of 5
    October 4, 2018

    James, with Racine Honda, and Donna and the Educators Credit Union team, made it a streamlined process. They went above and beyond to help with my lease.... Thank you for your professional, concierge style service. I appreciate your assistance throughout the process!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    GOLD STATUS - James Leipski

    Sales & Leasing Professional

    (5.0) 76 reviews

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