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Reviews

Average Ratings

4.9
95 lifetime reviews.
  • Faith in Buying a Car is Restored

    Zak gave me excellent service but while there I actually spoke or interacted with 7 other employees. They were all most helpful and informative. I...

    Dealer Response

    Hi Mark, Thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words abou...


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    Zak gave me excellent service but while there I actually spoke or interacted with 7 other employees. They were all most helpful and informative. I felt they all worked as a team. It was worth my 25 mile drive to get to this dealership. Thank you my car looks and runs great..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark, Thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words about our staff. We look forward to seeing you again soon. Have a great day!


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  • used car for daughter and oil change

    The dealership is friendly and they go out of there way to help you get the right car that fits our family right They're not pushy they ...

    Dealer Response

    Thank you so much for your kind review Shirley! We appreciate your feedback and are happy to hear that we could help you find the right vehicle f...


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    The dealership is friendly and they go out of there way to help you get the right car that fits our family right They're not pushy they show you the best price and value they work with you the service dept is fast and get you in and out quickly I buy a car every few years and I will always go to this dealership first they are fair and honest

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind review Shirley! We appreciate your feedback and are happy to hear that we could help you find the right vehicle for your family. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Thank you again!


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  • Brakes went out on drive home from work,

    It was wonderful service. I needed quick turnaround and that I got. I received great communication from Abi and was kept in the loop with what was...

    Dealer Response

    Hello! Thank you for taking time to share your feedback! We're pleased to hear you enjoyed working with Abi, during your visit! We appreciate y...


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    It was wonderful service. I needed quick turnaround and that I got. I received great communication from Abi and was kept in the loop with what was wrong and what it would cost. I truly appreciate the attention and great overall service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello! Thank you for taking time to share your feedback! We're pleased to hear you enjoyed working with Abi, during your visit! We appreciate you as a customer and hope to assist you again, in the future! Have an amazing day!


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  • Great Experience

    We visited the dealership with no intent of buying a car that day. But the great deal convinced us otherwise. Matt, our salesperson was knowledg...

    Dealer Response

    Tom, Thank you for your kind review. It was our pleasure to provide a quick and easy buying experience. We appreciate you and look forward to se...


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    We visited the dealership with no intent of buying a car that day. But the great deal convinced us otherwise. Matt, our salesperson was knowledgeable and friendly. We appreciated the lack of hard sell. We were also surprised how smooth the paperwork process went and that we were able to drive our new car home that day. Would recommend Racine Hyundai to anyone looking for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom, Thank you for your kind review. It was our pleasure to provide a quick and easy buying experience. We appreciate you and look forward to seeing you again. Have a great day!


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  • Overall A Good Experience

    Overall it was a fairly good experience with Racine Hyundai. I was disappointed to find that the listing online did not match the actual car. The ...


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    Overall it was a fairly good experience with Racine Hyundai. I was disappointed to find that the listing online did not match the actual car. The online posting stated it had a sunroof and the car actually did not have one. The listing online also only showed the exterior of the car and included only 2 pictures. The paperwork process was definitely smooth and I felt pretty well informed throughout the process. I got to drive the car home, which was an unexpected surprise, however I was only given one set of keys so I had to wait about 2 weeks (after 4 phone calls) until the extra set was mailed to me. So overall it was a pretty good experience but could have been better if there were attention to the finer details.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Time Buyer

    I was in the market for my first Brand NEW car and I was so nervous because I thought car salesman were high pressure but I ran into a guy name Ja...

    Dealer Response

    Hi Lauren! Thank you for taking time out of your day to share your feedback! It is a pleasure to hear you had an extraordinary first time buying...


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    I was in the market for my first Brand NEW car and I was so nervous because I thought car salesman were high pressure but I ran into a guy name Jake!!! Very Pleasant and understanding and guided me through the whole process. I was just their to get some information and next thing you know I BOUGHT A BRAND NEW SONATA!!!!! Jake is by far the best sales person I have ever dealt with and I don't know if anyone is reading this review but if you do ask for him!!! The other staff were amazing too!!!! Thanks and see you soon for an oil change!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Lauren! Thank you for taking time out of your day to share your feedback! It is a pleasure to hear you had an extraordinary first time buying experience, with Jake! We value you as a customer and look forward to assisting you again, in the future! Have a great day!


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  • Great Place for a Used Car

    From the time we drove onto the lot looking for the used car we saw online to getting the keys and driving away everything was exceptional! Zak ou...

    Dealer Response

    Hi Danny! Thank you for taking time to share your feedback! It is a pleasure to hear you received extraordinary service, while working with Zak!...


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    From the time we drove onto the lot looking for the used car we saw online to getting the keys and driving away everything was exceptional! Zak our salesperson was very helpful and able to answer all of our questions! We were able to go look over the car extensively. Took it for a test drive with no problems. And lastly agreeing on price and the ease of their application process for a loan. Would recommend this place if looking for a used or new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Danny! Thank you for taking time to share your feedback! It is a pleasure to hear you received extraordinary service, while working with Zak! We value you as a customer and look forward to assisting you again, in the future! Have a great day!


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  • Great Salesman

    I went into Racine Hyundai to look at leasing a new Sonata. I was greeted at the door by Matt. We was great to work with. Not once while I was wor...

    Dealer Response

    Hi John! Thank you for taking time to share your feedback! It is a pleasure to hear you had an excellent experience, working with Matt! We valu...


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    I went into Racine Hyundai to look at leasing a new Sonata. I was greeted at the door by Matt. We was great to work with. Not once while I was working with him did I feel like I was talking to a sales person. If you are looking to get a vehicle go see Matt at Racine Hyundai.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John! Thank you for taking time to share your feedback! It is a pleasure to hear you had an excellent experience, working with Matt! We value you as a customer and look forward to assisting you again, in the future! Have a great day!


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  • John G

    Searched for a new Sonata. Spent almost 2 hours at one dealership and nothing happened- just wasted my time. Online feedback was good- gave me a...

    Dealer Response

    Hi John, thank you for the great feedback! Customer service and satisfaction is always a top priority and we're glad that you had a positive exper...


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    Searched for a new Sonata. Spent almost 2 hours at one dealership and nothing happened- just wasted my time. Online feedback was good- gave me a quote. Those that did not give me a quote had less potential with me. They were able to give me a fair 3% over true dealer cost and $300 more off for trade in which offset the required service fee. Bringing total a few hundred less than any Milwaukee dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John, thank you for the great feedback! Customer service and satisfaction is always a top priority and we're glad that you had a positive experience with us. We appreciate your business and look forward to seeing you again soon. Have a great day!


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  • Definite Repeat Customer

    I decided early morning one day I want to look for some car offers, to see what my options would be for financing a new vehicle in Q1 2017. As it...


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    I decided early morning one day I want to look for some car offers, to see what my options would be for financing a new vehicle in Q1 2017. As it turns out instead of going to just get some estimates I walked away same day with a new car over Christmas week. Overall I am elated at the quality of the new decade of cars (new on is 2014) The deal offered through the finance group was very competitive ensuring the rates & terms were fair. The sales experience was very comfortable. I will be returning to this dealership for any new vehicles in the future.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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