Reviews
Quick and pleasant service
Service was standard oil change, etc., plus a part replacement. I was in and out in about 30 minutes. Service manager was courteous and professional and price was very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pressure-Free Honest sales experience
Very easy and stress free experience buying a new Kia crossover, our first kia and first new car. No pressure. Allowed multiple test drives. Salesperson helped secure a very fair deal including a favorable price for the trade in. Discussed all available options on leasing/purchase upfront . Clear documentation, no forced up-selling, no shady hidden fees. Wish all dealers were like this.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Parts needed
Kia has had my car for a week - ordered a part that took three days plus weekend so 5 days - to discover it needed another part which will take 3 more days - really do not understand why a Kia dealer doesn't keep Kia parts - I mean it's sparks plug/ wires / simple parts that you would think they would have there ???? Really confused !!!!!
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
i the service I got was great &friendly
I was very satified with service & friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your sales man johnny
I don't know if johnny is his real name but the Bentonville salesman made the car buying experience friendly and easy. It took some time to see what I was qualified for but "johnny" made sure my family and I was taken care of. He gave great feedback on the vehicles plus made sure I understood. Thanks again I love my new Kia with low mileage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam is a very good salesman but the wait for the f
Sam is a very good salesman but the wait for the finance manager to complete the transaction was way too long.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love my new Kia!
That was a great experience. Everyone was great and went out of their way to accommodate my needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car.
Great experience buying a new car. Best price in the four state region. Love the new Kia Niro!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome people
So impressed with every person we were in contact with. No high pressure salesmen. Felt they were down to earth and very honest. Would recommend this dealership if you're looking for honest, friendly people that can answer each and every question.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PWalker
Everyone there worked very hard to give me the best deal possible. Very happy with my new Sportage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
