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Reviews

Average Ratings

5.0
8 lifetime reviews.
  • Perfect

    Jason Rushing was a welcome relief from the previous 10 + car salespeople I visited over a two week period. Jason knew exactly what I was there fo...

    Dealer Response

    Thank you Sam for your purchase. I appreciate the kind comments. Jason IS all business (no Dr Phil for him::) He believes in getting the customer ...


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    Jason Rushing was a welcome relief from the previous 10 + car salespeople I visited over a two week period. Jason knew exactly what I was there for , to talk about cars not about my family , job ,pets or hobbies . Other sales people don't understand that I didn't go to a car dealership looking for Dr. Phil. There was a no nonsense approach to shopping at this place. The whole process went very smooth with no frustrations. I showed up at closing time and Jason stayed over to make sure I got to see the car I wanted and write up the paper work. To top things off the car was delivered to me all the way to Terrell , Texas . The next time I car shop I will check with Glenn Polk AutoPlex first even though they are a long ways from me . It was worth the drive.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Sam for your purchase. I appreciate the kind comments. Jason IS all business (no Dr Phil for him::) He believes in getting the customer the information and the deal they deserve. Hope we see you on the next one too!


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  • Followup Service 6.4 Powerstroke Crank Oil Seal

    I have for the past three years gotten my ford F250 6.4 Powerstroke serviced at Glen Polk. The service advisor showed me the last oil change that ...

    Dealer Response

    Thank you Mike. When we make mistakes, we own it. I'm glad you were understanding of the situation and that everything worked out in the end. Se...


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    I have for the past three years gotten my ford F250 6.4 Powerstroke serviced at Glen Polk. The service advisor showed me the last oil change that i had a front crank shaft seal that was leaking, after checking the records of the service over the years there was an extra quart of oil that was being added at every service. The Service Manager called and told me that they would take care of the cost of the crank shaft seal installation, He also stated that after checking the oil seal they found the belts needed replacing. He stated that i would only pay for the cost of the belts not labor to replace them. I am very pleased with the service and honesty of the Service department, this is what keeps customers coming back year after year.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Mike. When we make mistakes, we own it. I'm glad you were understanding of the situation and that everything worked out in the end. See you on the next service!


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  • Great Dealership

    We have purchased several cars at several different dealerships over the past 20 or so years. This has been one of the best, if not the best expe...

    Dealer Response

    Thank y'all very much. We all try very hard to make the experience the best it can be. Joel, Chad, and I are here if you need anything. Have a gre...


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    We have purchased several cars at several different dealerships over the past 20 or so years. This has been one of the best, if not the best experience we have encountered. Joel, Chad, Trent and all of the people there were very nice and friendly. It really seemed like they were on your side and wanted you to be happy and comfortable with your purchase. We just went there to drive the Jeep we were looking at and a few hours later we were driving it home. Awesome people Awesome dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank y'all very much. We all try very hard to make the experience the best it can be. Joel, Chad, and I are here if you need anything. Have a great 2017.


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  • Team Polk!

    I have purchased all of our vehicles from here and just recently our new 2017 Jeep Grand Cherokee for my wife. Trent and Shawn Polk and their team...

    Dealer Response

    We did it!! I knew if we all put our heads together and teamed up, we could make the deal happen. Thank you for being patient, and I hope y'all lo...


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    I have purchased all of our vehicles from here and just recently our new 2017 Jeep Grand Cherokee for my wife. Trent and Shawn Polk and their team really goes out of their way to meet your needs. Great all around!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We did it!! I knew if we all put our heads together and teamed up, we could make the deal happen. Thank you for being patient, and I hope y'all love the Grand Cherokee.


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  • Mr & Mrs Weldon Brown

    My husband and I were in the market to purchase newer vehicles. He "shopped" around and found that Glen Polk AutoPlex in Gainesville had the best ...

    Dealer Response

    Thank you Arlene, we really appreciate you and Weldon. I'm so glad we were able to help y'all both with new vehicles. Milford said to be sure an...


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    My husband and I were in the market to purchase newer vehicles. He "shopped" around and found that Glen Polk AutoPlex in Gainesville had the best deals. We ended up purchasing not 1 but 2 new vehicles. We had quality service from each and everyone at the dealership. They managed to "personalized" our purchases and we are very grateful for their honesty and integrity. Our blessed thanks for Milford, Chad, Tabitha and Trent for going over and beyond to recognize our needs and to take care of us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Arlene, we really appreciate you and Weldon. I'm so glad we were able to help y'all both with new vehicles. Milford said to be sure and thank you too. Have a great 2017!!


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  • Glenn Polk Autoplex

    I drove all the way down from Tulsa, OK and the experience was awesome! We walked in the door and they had my new car ready to go, along with all ...

    Dealer Response

    Thank you Ashlyn. We really appreciate y'all coming all the way from Tulsa. I hope you are loving your Jeep and if you need anything - please let ...


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    I drove all the way down from Tulsa, OK and the experience was awesome! We walked in the door and they had my new car ready to go, along with all of the paperwork. Everyone was extremely friendly and excited for me to enjoy my new Jeep Wrangler. I will definitely recommend them to all of my friends looking to buy a car from great people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ashlyn. We really appreciate y'all coming all the way from Tulsa. I hope you are loving your Jeep and if you need anything - please let us know. Have a great 2017!


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  • Glenn Polk Dodge

    Purchased new Ram 2500 truck from this dealership. First contact was made through internet sales and had immediate follow-up. Sales manager even c...

    Dealer Response

    Thank you very much Paul. We appreciate you driving over here and doing business with us. Everyone really enjoyed talking to you too. Ill see yo...


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    Purchased new Ram 2500 truck from this dealership. First contact was made through internet sales and had immediate follow-up. Sales manager even contacted me on X-MAS day on a follow- up call. Good Knowledgeable staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much Paul. We appreciate you driving over here and doing business with us. Everyone really enjoyed talking to you too. Ill see you for your first free oil change!!


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  • Exceptional service,support,and straight forward

    I have purchased my last four vehicles from Milford at Glen Polk. A 2014 RAM Lone Star 1500 , 2015 Dodge Journey, 2017 Pacifica, and a 2016 RAM L...

    Dealer Response

    As always Kim, thank you for always working with us. You and your family mean a lot to this dealership sir. Milford will continue to work hard fo...


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    I have purchased my last four vehicles from Milford at Glen Polk. A 2014 RAM Lone Star 1500 , 2015 Dodge Journey, 2017 Pacifica, and a 2016 RAM Lone Star 1500 4X4. With each purchase my salesmen Milford the Manager Chad, and Owner Trent went out of their way to help me get exactly the vehicle I wanted with all the accessories and options I ask for while working wonders to get it all at a reasonable price and get the payments within the range I told Milford when I walked in. I purchased the 2WD RAM 1500, and Dodge Journey originally after talking to Milford. Taking his advice I purchased both and kept them for a year while building my credit. Basically coming back after that year to upgrade to the brand new fully loaded 4X4 RAM 1500, and Pacifica. By following Milford's advice My wife and I were able to stay in new vehicle's and got to upgrade a year later for a much better deal and at payment I could easily afford. Milford is an old school no nonsense sales person that will listen to what you are looking for and what you can afford. He will show you a selection of vehicles that fit and tell you the benefits of each. Once you work together to make a selection Milford, Chad and Trent will do what it takes to get the vehicle you want at an acceptable price. Glen Polk and their staff have made each of my car buying experiences both effortless and fast. And I left each time with the vehicle I wanted and happy with the deal I got. Thanks again. Milford, Chad, Trent, and Glen Polk.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    As always Kim, thank you for always working with us. You and your family mean a lot to this dealership sir. Milford will continue to work hard for you in the future. Let me know if you need anything and thank you - Trent Polk


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