Phantom Auto LLC

Reviews

This dealer has no recent reviews and is not rated.

7 lifetime reviews.

  • 5.0 out of 5
    June 9, 2016

    Car.com help me get the car that I want for my family Talking to this dealer over the phone made me drove all the Way from DC to Winchester the dealer... approach me as if we had met before It was a very nice business, my kids love the car and that has always be there dream car Thank you car.com and thank you my dealer

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 18, 2016

    Purchased a Dodge ram 3500 have lots of problems in the taillights was not wired up he said he would pay to fix it never return my phone calls did not... want to pay the bill at all I got stuck with everything still waiting on the title to come in the mail been waiting over three weeks for the title

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2016

    I drove over 130 miles to Phantom, because they had the Jetta I wanted and couldn't find anywhere else. The buying process was extremely easy and there... was never any pressure from the saleman "Moe". I purchased the car and before I left the parking lot the water pump had gone out. This does happen I know, never the less Moe took the car to the garage had the pump replaced as well as a few other things. Moe then went above and beyond to secure transportation of the car to Pennsylvania for me so that I didn't have to make yet another trip down. That's it in a nutshell. Can't thank him enough, very very kind and understanding. I wouldn't hesitate one bit to ever by another car or truck from him in the future. And besides all of that the price was fair and reasonable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 3, 2016

    Several attempts to get in contact with the company have failed. I have been wanting to purchase a truck they have listed on the internet for over a week... but unable to make contact. The answering machine was full and not accepting any more messages and I received no response to the email.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    January 13, 2015

    They didn't respond to me at all? mailed left message not sure why maybe too close to holidays????????????????????????????????????????????????????????????????????

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2014

    The owner is a busy guy, and a little hard to get a hold of, but his cars & prices are Excellent!...... Well worth the trouble........... if you know what... you want, and he's got one on the lot, do yourself a favor and check out the car, I bought a 1 owner, Clean CarFax VW that is like new! Love It!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 6, 2014

    They honestly never called or responded to my emails I sent. What a way to do business !!

    Not Applicable
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?