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Reviews

4.8
1026 lifetime reviews. Includes reviews of Criswell Acura from DealerRater.com
  • Fabulous Experience!
    April 26, 2017

    If you are looking to purchase a new vehicle Criswell, is the place to go. We had to purchase our new van quickly and unplanned. Alan and Mike we...


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    If you are looking to purchase a new vehicle Criswell, is the place to go. We had to purchase our new van quickly and unplanned. Alan and Mike were nothing less than amazing at getting it done for us.

    Does recommend this dealer

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  • Used Audi A6 Purchase
    March 27, 2017

    We recently purchased a used Audi A6 from Criswell Audi in Annapolis, MD. The entire process was painless and relatively quick. We attribute this ...

    Criswell Acura

    Dear 2014AudiA6, thank you very much for your business and your positive review of Al, me and Criswell Audi. I am very happy to hear that our pai...


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    We recently purchased a used Audi A6 from Criswell Audi in Annapolis, MD. The entire process was painless and relatively quick. We attribute this to Al Zayas, our salesperson and to the way the dealership is managed and run. We would definitely recommend Criswell.

    Does recommend this dealer
    Criswell Acura

    Dear 2014AudiA6, thank you very much for your business and your positive review of Al, me and Criswell Audi. I am very happy to hear that our painless purchase process works for you, it works for us too:). It was a pleasure serving you and the entire Criswell Audi team is always here for you when needed. Enjoy your beautiful Audi A6. Sincerely, Alan Hannon, Sales Manager 443-482-3250


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  • Such a bad experience the last two times I took my car there
    March 27, 2017

    I would not take my car to this place again. They could not diagnose a simple problem, told me they had to do a battery load test so they could ...


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    I would not take my car to this place again. They could not diagnose a simple problem, told me they had to do a battery load test so they could test my TPMS and some other issues. Charged me 125.00 for an Acura battery (525 amps) to conduct the test, still could not diagnose the problem. In addition, I had just purchased a (750 amp) battery the week before, and they said it was not charged enough to conduct the battery load test) Had the 750 amp battery tested and it was still 1200+ volts and working good. Put the 750 am back in my car. I did not want to deal with them any more so I kept the Acura battery. The time before this, they charged me for a test hey said they could not do because I did not have the right keys. I had the same keys for 10 years when I purchased the car new. Ended up having to buy, from them another key ($110) Awful service...Beware.

    Does not recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016