I was led around in circles by many different employees.
Want to mention Max Hopkins and Ed Gumagamatatao service advisors very professional will go out of their way to meet your service car needs and your satisfaction,... this guys deserve to be recognize hats down will recommend this dealer!
I had an awesome experience with Jaime Torres. Went in and had the car ready and was in and out ok no time. Beyond my expectations.
I bought a new Honda Civic and pointed out to Will Smith, the sales guy, that there are two small dents at the rear of the car. He assured me that they... are going have it fixed. I proceeded with the purchase but It's been a week now and I still haven't gotten a date on when they are going to fix it. I keep on calling and sending email. Still nothing...
So I have been dealing with other dealers out side of our local area and I Been trying to get a commuter car. I been dealing with other dealers for a Honda... civic trying to get a deal on a Lx model. It's been 4 days and still not the deal I wnated. So I finnaly called this place up ask to speak to a internet person. Will smith was the person who answered ask him what he can do for me on a civic. He said he will give me a call back in 10 min got a call back in 5 min after filling out the online app. He said come on down I made it work and to top things off he made me one on an ex model even better. As soon as we got in he welcomed me and my wife and my 3 daughters with open arms. Had our car ready waiting outside. And as soon as we got in at office every detail he gave me on the phone was right on dot. As soon as we got to finance the guy I think his name was malitohe was wonderful as well really freindly and very helpful and most of all not pushy. Point of this whole story is that this place is family oreintend and believe me I will recommend this place and will always come back here to buy my cars. Thank you will smith.
I have been using the service center for many years on various vehicles for about the last 10 years. After my most recent Honda was totaled I came in to... buy a new car. I came into the dealership around 3:30 and by about 5 I was waiting for the detail and fill up. Always helps to have an idea of what you want, but these guys are fast! I have bought quite a few cars in my lifetime and these guys put them all to shame. Everyone from the sales person Ed, sales manager and the financing guru. Very impressed