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Motor Werks Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Motor Werks Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2014

Motor Werks Cadillac | A Motor Werks Auto Group Company

...



Since 1971, luxury automobile customers seeking the ultimate buying experience have chosen Motor Werks. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. We call it the circle.

It means from the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service, and being served.

WELCOME TO THE CIRCLE.

"Welcome to the Circle."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
273 lifetime reviews. Includes reviews of Motor Werks Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    I tend to buy a new car every year and a half or so. Of all the service centers I have worked with, Cadillac Barrington has been the best. The reason... for this has been my experience with Adam Weller. He is consistently communicative and is easy to reach via email or phone. He documents every mile on my car when I leave it for service, and my car is always very clean. He ensures that everything is sent to me via email and seems like he is always available. I have had such a great experience with him on my manual transmission ATS-V, that I ask that only he drive it. In addition, I have started to bring my Land Rover to him as well. I will be purchasing my next vehicle this coming May from Cadillac because of the great service experience that I have had with Adam.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled you have enjoyed your services provided by Adam. Adam is very customer focused and the service experiences his customers have. Thank y...ou for taking the time to share your wonderful feedback working with Adam. We are happy that you are part of the the Circle.


    Worked with:
    Adam Weller

    Cadillac Service Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    September 30, 2019

    Been going there for years even thought it's not close to my house because they know how to serve. Kudos to my guy Bill

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed working with Bill and the Cadillac Team. We appreciate you c...hoosing us for your vehicle needs.


    Worked with:
    Bill Heussner

    Cadillac Certified Sales Consultant & Technology Expert

    (5.0) 27 reviews

  • 5.0 out of 5
    September 25, 2019

    The sales person I work with herb was very helpful and kind.Herb even offered me and my wife lunch.Nicole was a real problem solver and very helpful ....

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled you enjoyed working with Herb and Nicole on the purchasing of your vehicle. Thank you for taking the time to share your feedback with ...us. Welcome to the Circle.


    Worked with:
  • 5.0 out of 5
    September 19, 2019

    Daniel went above and beyond our expectations, he worked very hard with the numbers to make it work for us ..We will definitely recommend this dealership.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed the buying experience working with Daniel. Welcome to the Ci...rcle.


    Worked with:
    Daniel Taylor

    Cadillac Sales Manager

    (5.0) 33 reviews

  • 5.0 out of 5
    September 11, 2019

    Mr. Scott Carey was an excellent sales advisor. I live in Spotsylvania, Virginia and spoke to Mr. Carey over the phone. I do admit I was apprehensive at... first but that all went away after talking to Mr. Carey. I recommend working with him, as my long distant purchase went well. Mr. Carey is a professional and took care of me through delivery of the Cadillac CT6. I am super impressed and could not have asked for better service. You must work with him! Dr. Brown

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your CT6! Thank you for choosing us to earn your business. We are thrilled Scott took away any apprehensions you may have had worki...ng a deal from out of state. We appreciate you sharing your feedback with us. Enjoy and welcome to the Circle.


    Worked with:
    R Scott Carey

    Cadillac Sales Consultant

    (4.9) 46 reviews

  • 5.0 out of 5
    August 31, 2019

    After searching our area far and wide, we decided to make the trek to the Chicago area. Upon arrival at Motor Werks, we were greeted by Scott. We worked... with him to narrow down our selection to the Cadillac Escalade ESV and fell in love with it. After some "tough" negotiation, we were able to come to an agreement on the purchase price and trade in value of our vehicle. I would definitely recommend checking them out... especially if you are looking for the added value of a certified vehicle. You can't go wrong.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the drive and allowing us to earn your business. We are thrilled you enjoyed your buying experience working with Scott. Thank you... for taking the time to share your feedback with us. Enjoy your vehicle and Welcome to the Circle.


    Worked with:
    R Scott Carey

    Cadillac Sales Consultant

    (4.9) 46 reviews

  • 5.0 out of 5
    August 23, 2019

    Dan and John P were amazing! Nice to deal with and very honest! John P went over and beyond by hand cleaning all the tire rims for me before I left! He... even made a follow up call the next day to see how I liked my new car...this is my third lease from Motor werks and I'll be coming back and recommend my family and friends!! Thanks guys you both did an amazing job!!!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your buying experience with us. We are thrilled Dan and John provided a amazing experience on your third lease ...with us. We appreciate you choosing us to earn your business. Thank you for being in the Circle.


    Worked with:
    Rafael Medina

    Finance Manager

    (5.0) 7 reviews

    Dan De La Font

    Cadillac Sales Manager

    (4.9) 40 reviews

    Elizabeth Weyrough

    Client Advisor

    NOT RATED

  • 1.0 out of 5
    August 19, 2019

    We have purchased over 20 cars from Motorwerks for our family since 1997. The Cadillac Dealership sold us a car that they arranged transport for & it... arrived covered in fluid with the paint bubbling. The Transporter who had a 20 year relationship with the Sales Manager, who arranged for the delivery. it took 9 days to have this vehicle picked up & returned to the Dealer. This Car was a gift to my In laws who hadn't had a new Car in 12 years. The Sales Manager was less then remorseful over this damaged new Cadillac. His attitude was "Never had this Happen"- "excellent Shipper". Unfortunately this Vehicle was delivered damaged, & Motorwerks should have immediately had this vehicle removed from the property. In addition the vehicle arrived with NO PAPERWORK. The Car was replaced with another vehicle however the Dealership made us arrange for the Transport- we had no choice at that point but to arrange for a reputable Carrier. The liability for transporting this vehicle was agreed upon & part of the deal. After all Motorwerks sells & buys Cars out of State- this isn't their first rodeo. To infer it's the Customers fault or Liability was intolerable. The Dealership should have made "IT RIGHT" from the onset of this delivery. We never received the registration as promised along with the paperwork. The SalesManager sent it to the incorrect address. We still are waiting for reimbursement for fuel which the vehicle was void of, reimbursement for FedX & a Copy of the Vehicle Sticker Sheet. Since the Car was replaced we have no idea how this vehicle is equipped. The Cadillac Showroom is run like a "Rogue State". Disorganized, Sloppy, & Sales help stating "WE ARE DOING YOU a FAVOR or it's NOT my JOB". Having to Persevere on getting the Dealership to do the right thing, make an attempt to be reputable was clearly not a "shoe in". Motorwerks will attempt to justify this incident but BUYER BEWARE. Can you imagine if this was your experience at Motorwerks - first time buyer".... As a Customer with having purchased 20+ CARS I would hold your breath.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our dealerships do ship 100's of vehicles and work with our customers to have them arrange transportation. We are happy to assist them in finding a t...ransporter, however the contract is between the shipper and customer. We are reaching out to our management team at Cadillac for feedback on this transaction. Please send your contact info to reviews@motorwerks.com. Our Customer Relations Manager will assist and contact you. Thank you.


    Worked with:
    Elizabeth Weyrough

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    August 13, 2019

    I just got a great car and had the best car buying experience ever. I'm so happy. I wish every car buying experience could be like this. Scott was a... great sales person, working with him was so easy.

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled you enjoyed the experience provided by Scott in the purchasing of your vehicle. We appreciate you taking the time to share your experi...ence with us Thank you for choosing us to earn your business. Enjoy your vehicle. Welcome to the Circle.


    Worked with:
    R Scott Carey

    Cadillac Sales Consultant

    (4.9) 46 reviews

  • 5.0 out of 5
    August 4, 2019

    The hubby and I have purchased many vehicles together and I must say this was by far the best experience we have ever had! Great people and service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing us to earn your business. We are thrilled you enjoyed the experience working with Elizabeth and Rafael. We appreciate you takin...g the time to share your feedback with us. Enjoy and Welcome to the Circle.


    Worked with:
    Rafael Medina

    Finance Manager

    (5.0) 7 reviews

    Elizabeth Weyrough

    Client Advisor

    NOT RATED

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