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Motor Werks Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Motor Werks Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2014

With Motor Werks you can Shop, Click, and Purchase from Home without coming to the dealership.

...



We also have FREE Local Service Pickup and Delivery!

Note: At home delivery, test drive, and service pick-up/delivery free of charge within 30 miles of the dealership. Additional fee may or may not apply for distances over 30 miles. Call dealer for details.

"Shop with Motor Werks @ HOME: From Digital to your Driveway!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
426 lifetime reviews. Includes reviews of Motor Werks Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2020

    We bought a BMW 750i from Izabela . She was an amazing client advisor and made the process very easy for me. I will definitely refer her to my family and... friends in future. Thanks Izabela!

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Izabela Oglodzinska

    Cadillac Sales Consultant

    (5.0) 24 reviews

    Rick Ayash

    General Manager

    (5.0) 96 reviews

    Claudiu Timoftica

    Finance Manager

    (5.0) 76 reviews

  • 5.0 out of 5
    October 15, 2020

    Izabela was amazingly helpful in arranging the purchase of my families new Jaguar. I'll definitely be back for another vehicle in the future!! Thank... you MotorWerks! Tony, you rock!!!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for sharing your wonderful feedback with us. We are thrilled you were happy with the experience and assistance provided working with Izabela.... Congratulations on the purchase of your Jaguar! We look forward to working with you again in the future. Enjoy your vehicle! Welcome to the Circle.


    Worked with:
    Izabela Oglodzinska

    Cadillac Sales Consultant

    (5.0) 24 reviews

  • February 26, 2019

    Have bought from dealership for over 15 years and has been top notch service Last 2 times vehicle has not been repaired and returned to me same issue... not resolved.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We have sent this on to the Service manage for investigation.

  • 5.0 out of 5
    October 10, 2020

    Niram was great and showed me around the car and how to use everything. Took me on a test drive showed me different driving modes and options. Overall... great experience and very happy.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for taking the time to share your experience working with Niram. We are thrilled you were happy with the buying experience provided. Thank ...you for choosing us to earn your business. Welcome to the Circle.


    Worked with:
    Jon Fusha

    New Vehicle Manager

    NOT RATED

    Niram Maroukel

    Cadillac Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 10, 2020

    I must say this was a wonderful car buying experience. I came to Motor Werks looking for a 2017 Escalade and ended up getting a 2020 Escalade. Now how... did that happen? The 2017 Escalade did not have everything I wanted on it. I ended up going to another dealership. I decided to stop looking at 2017s a move forward onto the 2020s. I didn't like the terms of other dealership.😡😡😡 I was thinking about going back to Motor Werks to give them a shot on a 2020, and what do you know? Rick called me out of the blue to check on me. I made it known that I was now interested in a 2020. I told Rick my terms and what the other dealership was offering. Not only did I get a 2020 Escalade, but Motor Werks gave me a better discount and top notch service.????????? Upon arrival, the vehicle was waiting on me. Herb and Izabella took good care of me. Rick (manager) and the entire team made sure it was a smooth process. Now we know when we get to the financing part that is where we have to sit there watch them peck at that dam calculator.😡 Well that was a smooth process as well. I said, "Lord you want me to have my birthday present!" 🤣 Let's just say, I never brought the same vehicle twice. I currently still have a paid-for 2008 Esclade. However, I don't think there is any luxury truck that can beat the Escalade. Big ups to the entire staff at Motor Werks. I HATE buying cars and I hate sitting with the financing guy.🤣🤣 As I do not have bad credit, but that part of the process works my NERVES. Claudiu Timofta seal the deal and made it a smooth process. Claudiu held up to his end of the deal. Herb made it even more special because not only did he deliver the truck to the south side of Chicago from Barrington, he also took me to lunch for my birthday. Now everybody doesn't get this type of treatment because everybody is NOT ME! LOLLLLL THANK YOU MOTOR WERKS!!!!?????????????????? Proud Owner of 2020 Escalade

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for sharing your wonderful feedback on your buying experience with our Cadillac team. We are thrilled you enjoyed your buying experience wor...king with Rick, Izabela and Herb. The customer's experience is our number one priority. We are happy to hear that Herb created a memorable birthday and buying experience. Thank you for choosing us to earn your business and trust. Congratulation on the purchase of your Escalade! Enjoy and we wish you many happy miles. Welcome to the Circle.


    Worked with:
    Izabela Oglodzinska

    Cadillac Sales Consultant

    (5.0) 24 reviews

    Rick Ayash

    General Manager

    (5.0) 96 reviews

    Claudiu Timoftica

    Finance Manager

    (5.0) 76 reviews

    Heriberto Perez

    Client Advisor

    (4.9) 27 reviews

  • 5.0 out of 5
    October 6, 2020

    He is very friendly. Helped to choose the best deal for me. Anything I asked him he had the answer for it. He made sure I feel comfortable. He should... be the manager, his manager did not help at all. Without him I wouldn't make the deal.

    Not Applicable
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    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for sharing your feedback with us. We are thrilled you were happy working with Niram and the customer service he delivered. Thank you for ch...oosing us to earn your business. Welcome to the Circle.


    Worked with:
    Niram Maroukel

    Cadillac Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 6, 2020

    The perfect experience, everyone was so friendly in a natural way. Izabela was amazing and made the whole process fun.Claudio the finance manager was great... as well. Thank you all !!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    We are thrilled you were happy with your experience working with Izabela and Claudio. Thank you for taking he time to share your feedback with us. Wel...come to the Circle.


    Worked with:
    Izabela Oglodzinska

    Cadillac Sales Consultant

    (5.0) 24 reviews

    Rick Ayash

    General Manager

    (5.0) 96 reviews

    Claudiu Timoftica

    Finance Manager

    (5.0) 76 reviews

    Jon Fusha

    New Vehicle Manager

    NOT RATED

  • 5.0 out of 5
    October 6, 2020

    Rick and his team at Motor Werks Cadillac are a pleasure to work with. We bought a car earlier this year from Rick and based on our positive first experience,... we bought a 2nd car for my parents. It is especially tough and stressful buying a car during Covid -especially for our elders parents who are high risk at can't go out of their house. Rick made sure it was an easy process including assessing and picking up our trade in and delivering the new car, and having the completed paperwork prepared for us to sign/complete. We will definitely come back to Rick and team at Motor Werks Cadillac for our next purchase.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed your 1st experience working with Rick that you choose us for... your 2nd purchase. We are happy that you were happy with your 2nd purchase experience and the precautions taken due to Covid Risks. Enjoy and Welcome to the Circle.


    Worked with:
    Izabela Oglodzinska

    Cadillac Sales Consultant

    (5.0) 24 reviews

    Rick Ayash

    General Manager

    (5.0) 96 reviews

    Claudiu Timoftica

    Finance Manager

    (5.0) 76 reviews

  • 4.0 out of 5
    September 28, 2020

    Lena was our initial online contact at this dealership. After answering several questions, she got us in touch with Scott, who handled the sale up until... the financing portion. For financing, we dealt with John. All 3 associates were very professional and personable, answering all of our questions. The sale was relatively easy and quick. The biggest drawback was that there is an issue with our pre-certified 2017 Cadillac ATS--with the computer touch screen system, so we will need to bring that to our local dealership first thing for repair (we live in Peoria--about 3 hours away from Barrington, but we knew what we wanted and this was the closest location for us). It was unfortunate that they pre-certified the vehicle before finding and correcting that particular issue, but it is covered under warranty, so it is a minor setback. All around we had a good experience and would recommend this dealership to others looking for a specialty used vehicle.

    4.0 out of 5
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    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for you wonderful feedback on your experience working with our team. We are thrilled that overall you were happy with the experience. You ar...e correct, had the touch screen had an issue at inspection. It would have been addressed. Reach out to your sales associate if any assistance is needed. Scott and Jon will be happy to assist. Thank you for choosing us to earn your business. Congratulations and Enjoy your ATS! Welcome to the Circle.


    Worked with:
    Jon Fusha

    New Vehicle Manager

    NOT RATED

    Scott Bennett

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    September 27, 2020

    Jim Novak helped us with our 2017 Mercedes purchase. Very professional, quick, friendly, courteous, accommodating and went above and beyond showing other... cars. Highly recommended.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Motor Werks Cadillac of Barrington

    Thank you for sharing you wonderful feedback and rating with us. We are thrilled you were happy with your buying experience working with Jim. Congratu...lations on the purchase of your 2017 Mercedes - Benz! Thank you for choosing us to earn your business. Enjoy and Welcome to the Circle.


    Worked with:
    Jim Novak

    Client Advisor

    (4.9) 17 reviews

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