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Reviews

Average Ratings

4.0
Average based on 8 reviews.
  • Excellent experience

    Normally I hate the car buying process, but I have never been more satisfied with anyone's customer service as I was with Ranier Auto Group! I was...


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    Normally I hate the car buying process, but I have never been more satisfied with anyone's customer service as I was with Ranier Auto Group! I was looking for a midsize SUV for my growing family. The sales manager, Kirill, listened to my needs and showed me something that I hadn't even thought of, but was perfect for what I wanted! I test drove a Ford Escape Hybrid and knew it was the car for me. The sunroof needed a small fix, and they were able to get the part and make the repair in a matter of days with no extra cost to me. The whole process went so smoothly and I cannot thank them enough for their kindness and great experience! I love my new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LOVE THEM

    I went there looking for the 750 BMW.. I met Mark the owner and he was great. I test drove it and could not come to a final decision but he was no...

    Dealer Response

    We look forward to do business with you an hopefully meet your expectation, Thanks, Mark


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    I went there looking for the 750 BMW.. I met Mark the owner and he was great. I test drove it and could not come to a final decision but he was not pushy at all i really loved the service. When i get my money right i will be back to buy this find..Highly recommended

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We look forward to do business with you an hopefully meet your expectation, Thanks, Mark


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  • a bit disappointed

    Looking for a vehicle to be my son's first ...I spotted an adorable 2006 Scion TC with the custom wheels. Great price, great car...but when I aske...

    Dealer Response

    2006 SCION TC IS SOLD 0N 04/20/2016, PENDING "SALE" INDICATED ON OUR WEBSIDE, PRIOR YOU EMAIL US, SO YOU HAVE TO CHECK AVAILABILITY FIRST, BEFORE ...


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    Looking for a vehicle to be my son's first ...I spotted an adorable 2006 Scion TC with the custom wheels. Great price, great car...but when I asked for dealer to contact me regarding possible purchase...NOTHING. No response at all :( So I will keep looking.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    2006 SCION TC IS SOLD 0N 04/20/2016, PENDING "SALE" INDICATED ON OUR WEBSIDE, PRIOR YOU EMAIL US, SO YOU HAVE TO CHECK AVAILABILITY FIRST, BEFORE SEND US BAD REVIEW, CALL US PLEASE, IF WE CAN HELP YOU TO PURCHACE ANY CARS IN STOCK, THANKS, MARK


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  • Hassle free, reliable, and trustworthy experience

    I bought a (beautiful) 2006 Jetta 2.0T from Rainier Auto group a month ago. Mark, the manager, helped me pick out a car id love, with the perfect ...

    Dealer Response

    Thank you, Kayla!


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    I bought a (beautiful) 2006 Jetta 2.0T from Rainier Auto group a month ago. Mark, the manager, helped me pick out a car id love, with the perfect combination of mileage, price, and features. Mark is very professional, kind, not pushy and overall hassle free. We worked out a great deal, and left me more than satisfied. A month later the car is showing superior dependability, and I'm more than happy with my purchase. Ive recommended Rainier Auto Group to all my family, and will keep doing so!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Kayla!


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  • no service

    I sent an email requesting info on a vehicle but the dealership never returned my request, must not want to sell vehicles.

    Dealer Response

    We apologize for this. Rainier Auto Group has the best intentions for our customers and we love to provide great deals, customer service, and vehi...


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    I sent an email requesting info on a vehicle but the dealership never returned my request, must not want to sell vehicles.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for this. Rainier Auto Group has the best intentions for our customers and we love to provide great deals, customer service, and vehicles to our customers. If your still looking for a excellent vehicle come on down we would love to help you!!


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  • Excellent Dealers

    It was my first car and they have a wide selections and good knowledge to help out first time buyers. The employees there knows how to make you fe...

    Dealer Response

    Thank you for this great review we love to make our customers happy. We appreciate your business. If you have friends or family looking for a vehi...


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    It was my first car and they have a wide selections and good knowledge to help out first time buyers. The employees there knows how to make you feel like family and treat you well, I would personally advise going here for a car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this great review we love to make our customers happy. We appreciate your business. If you have friends or family looking for a vehicle then send them our way. Thank you and enjoy


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  • Purchased car

    Their should be more dealerships like this one. They are proffesional and first class service... Thank you.

    Dealer Response

    Thanks, Dan!!!


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    Their should be more dealerships like this one. They are proffesional and first class service... Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Dan!!!


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  • Non pushy sales, fair prices, good experience

    After months of searching for a car for our new driver and many visits to private party and other used dealers we found the perfect car at the rig...

    Dealer Response

    We love this great review.. Thank you for choosing Rainier Auto Group. We were happy to provide you with this great vehicle. In the future if you ...


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    After months of searching for a car for our new driver and many visits to private party and other used dealers we found the perfect car at the right price from Mark at the Rainier-Auto Group. Non pushy sales experience! We took a number of days to actually purchase the car we found and Mark was easy to work with. We our loving our little used car! Recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We love this great review.. Thank you for choosing Rainier Auto Group. We were happy to provide you with this great vehicle. In the future if you are looking for another vehicle come on down and we are here to help. If your friends or family are looking for a reliable vehicle from a honest car lot send them our way!! Thank you


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