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Reviews

Average Ratings

4.1
12 lifetime reviews.
  • Great service

    It was a nice and comfortable process. I saw the car on car gurus. Left a message and within an hour they called me and we set up a time I could c...


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    It was a nice and comfortable process. I saw the car on car gurus. Left a message and within an hour they called me and we set up a time I could come and take a look at the car. The price and the car were exceptional and they really work with you to get what you want and need. They even took the car to subaru of puyallup for me to get a pre purchase inspection. Car came back with flying colors even the mechanical technicians told me that if I didn't be buy the car that at least one of them would. We were able to work out a price that was fair for everyone and they even gave me top dollar for my trade in. Great experience and great people! If I have to buy another car I will definitely come back and will let others know to look here too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional car sales men

    Mark and Bobby are great sales men. They helped us dealing with a few banks to get us the best deal possible to where my husband and I could affor...


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    Mark and Bobby are great sales men. They helped us dealing with a few banks to get us the best deal possible to where my husband and I could afford each month. I really liked the customer service and trustworthy attitudes they should to both of us. I would recommend this place to anyone wanting to buy a used vehicle. I really enjoy my truck and appreciate everything they did to help. Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional customer service

    Mark and Bobby are great sales men. They are great at their job and help you every way they can. They dealt with many banks fighting to get us the...


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    Mark and Bobby are great sales men. They are great at their job and help you every way they can. They dealt with many banks fighting to get us the best deal. Which they did to where my husband I can afford each month. I had the truck for a week now and have no regrets. I highly recommend this place to anyone who wants a used vehicle, from trustworthy,and great customer service car sales men. Thank you to you both for helping my family and I get a great truck.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Life saver

    These gentlemen were not only able to get my loan approved but did everything in there power to get me the best car for the best deal! I ended up ...


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    These gentlemen were not only able to get my loan approved but did everything in there power to get me the best car for the best deal! I ended up with a Nissan with low miles and fantastic gas mileage. They are basically saints!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent experience

    Normally I hate the car buying process, but I have never been more satisfied with anyone's customer service as I was with Ranier Auto Group! I was...


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    Normally I hate the car buying process, but I have never been more satisfied with anyone's customer service as I was with Ranier Auto Group! I was looking for a midsize SUV for my growing family. The sales manager, Kirill, listened to my needs and showed me something that I hadn't even thought of, but was perfect for what I wanted! I test drove a Ford Escape Hybrid and knew it was the car for me. The sunroof needed a small fix, and they were able to get the part and make the repair in a matter of days with no extra cost to me. The whole process went so smoothly and I cannot thank them enough for their kindness and great experience! I love my new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • LOVE THEM

    I went there looking for the 750 BMW.. I met Mark the owner and he was great. I test drove it and could not come to a final decision but he was no...

    Dealer Response

    We look forward to do business with you an hopefully meet your expectation, Thanks, Mark


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    I went there looking for the 750 BMW.. I met Mark the owner and he was great. I test drove it and could not come to a final decision but he was not pushy at all i really loved the service. When i get my money right i will be back to buy this find..Highly recommended

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We look forward to do business with you an hopefully meet your expectation, Thanks, Mark


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  • a bit disappointed

    Looking for a vehicle to be my son's first ...I spotted an adorable 2006 Scion TC with the custom wheels. Great price, great car...but when I aske...

    Dealer Response

    2006 SCION TC IS SOLD 0N 04/20/2016, PENDING "SALE" INDICATED ON OUR WEBSIDE, PRIOR YOU EMAIL US, SO YOU HAVE TO CHECK AVAILABILITY FIRST, BEFORE ...


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    Looking for a vehicle to be my son's first ...I spotted an adorable 2006 Scion TC with the custom wheels. Great price, great car...but when I asked for dealer to contact me regarding possible purchase...NOTHING. No response at all :( So I will keep looking.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    2006 SCION TC IS SOLD 0N 04/20/2016, PENDING "SALE" INDICATED ON OUR WEBSIDE, PRIOR YOU EMAIL US, SO YOU HAVE TO CHECK AVAILABILITY FIRST, BEFORE SEND US BAD REVIEW, CALL US PLEASE, IF WE CAN HELP YOU TO PURCHACE ANY CARS IN STOCK, THANKS, MARK


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  • Hassle free, reliable, and trustworthy experience

    I bought a (beautiful) 2006 Jetta 2.0T from Rainier Auto group a month ago. Mark, the manager, helped me pick out a car id love, with the perfect ...

    Dealer Response

    Thank you, Kayla!


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    I bought a (beautiful) 2006 Jetta 2.0T from Rainier Auto group a month ago. Mark, the manager, helped me pick out a car id love, with the perfect combination of mileage, price, and features. Mark is very professional, kind, not pushy and overall hassle free. We worked out a great deal, and left me more than satisfied. A month later the car is showing superior dependability, and I'm more than happy with my purchase. Ive recommended Rainier Auto Group to all my family, and will keep doing so!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Kayla!


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  • no service

    I sent an email requesting info on a vehicle but the dealership never returned my request, must not want to sell vehicles.

    Dealer Response

    We apologize for this. Rainier Auto Group has the best intentions for our customers and we love to provide great deals, customer service, and vehi...


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    I sent an email requesting info on a vehicle but the dealership never returned my request, must not want to sell vehicles.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We apologize for this. Rainier Auto Group has the best intentions for our customers and we love to provide great deals, customer service, and vehicles to our customers. If your still looking for a excellent vehicle come on down we would love to help you!!


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  • Excellent Dealers

    It was my first car and they have a wide selections and good knowledge to help out first time buyers. The employees there knows how to make you fe...

    Dealer Response

    Thank you for this great review we love to make our customers happy. We appreciate your business. If you have friends or family looking for a vehi...


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    It was my first car and they have a wide selections and good knowledge to help out first time buyers. The employees there knows how to make you feel like family and treat you well, I would personally advise going here for a car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review we love to make our customers happy. We appreciate your business. If you have friends or family looking for a vehicle then send them our way. Thank you and enjoy


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