Welcome to Hertz Car Sales Webster proudly serving the Webster area! Hertz Car Sales has simplified the used car buying experience by eliminating the middleman and protecting you from the haggle process. By reducing these costs we have been able to transfer the savings and offer high-quality, well equipped used cars at great prices. All vehicles are Hertz Certified Pre-Owned with a 12mo/12,000 mi Warranty.
If you're considering a used car auction in Webster, we think you'll find Hertz Car Sales Webster eliminates all the stress of finding a great deal and offers, on the whole, a more pleasurable shopping experience.
"A Better Way to Buy Used Cars!"
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Inquired about a vehicle advertised for over 30 days. Informed dealer I was travelling 4 hours so wanted to be sure vehicle would not be sold during... my trip. Was given the "go" Wednesday evening. Thursday, and nearly 2 hours into the trip received a call saying CALL US, there was a recall on the car. 20 minutes later second call said continue on. Upon arrival dealer was having recall resolved. I checked car and agreed to buy it. Was told the end cost and went to bank for check in exact amount. Returned to dealer and was told car would not pass inspection. Almost 4 hours later was told car still did not pass due to "codes" showing up. WE had to leave. We travelled 256 miles one way to be sent away due to poor planning. My cost for the wasted trip was over $170 because I had to bring a driver which agreed to $100 plus lunch to drive the car back home. Add my gas and tolls exceeded $170. RECALLS should have been checked when you take possession. Inspection should have been done PRIOR to my trip. As for the car itself there were many issues NOT revealed during my initial inquiry, such as the dent in the fender which was acknowledged after I noticed it in the picture. Other issues were a broken tail lens, malfunctioning windows (2), fender pushed into passenger door. Is it possible to not know this? Yes. Should it have been known? Absolutely YES. Customers talk about their experiences with anything. This was not one that any business would want linked to it.
Dave, we apologize for this experience and we assure you this is not our standard. Thank you for your taking the time to write this review, and we wil...l reach out to our local team to address this matter.
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all... of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy. There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever. The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Very quick easy buying experience. They found me a better payment and rate I already research before coming and they also gave me a free rental with my... purchase. Definitely recommend and I definitely will go back to buy my next car
It was an amazing experience at the dealership. Everything went very smoothly from start to the completion of the deal. I would definitely recommend this... place to everyone.
We're always pleased to hear about amazing experiences. Thank you for the 5-star review, Fayyaz.
Karl was our salesman!! Awesome man and very helpful! We went for a Kia Rio it had problems, so he found us our Kia Forte which we love Thank you so... much
I recently purchased a car from Karl, who was just an absolute pleasure to work with. Friendly, knowledgeable, helpful, genuine- he made the entire process... simple, easy, and truly enjoyable. Can't recommend him enough, as well as the other employees- the financial team was excellent, and it was overall the best experience I could have asked for!!
One of the best car buying experiences I have had. Very Friendly. No High pressure sales. Very upfront and honest about the Autos. I would recommend dealing... with this dealership.
The car I wanted to look at was readily available, and they had a couple additional cars in the price range to look at as well. I ended up not buying from... them, and they did not try any high pressure tactics to try to change my mind. They thanked me for looking and gave me a card in case I changed my mind.
A breeze to search thru there website to find the perfect vehicle that won't bore you six months into the loan . Amazing vehicles at great prices ...where... else but Hertz WEBSTER... I will definitely be back !!!!
Quick review: Karl was a terrific salesman. Professional, courteous, and knowledgeable. My experience with the rest of the store was business-as-usual.... Hard-sell tactics, condescending attitude, and all of the other attributes that make the Rochester-area car buying experience "special." As great as working with Karl was I can't recommend buying at the Hertz Webster store to anyone.