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Reviews

Average Ratings

4.9
175 lifetime reviews. Includes reviews of Lubbers Ford, Inc from DealerRater.com
  • Second guess there financing!
    May 5, 2017

    Ready to make a deal. Went home after he changed the price on me. Found out he has put more inquiries into my credit than one would ever hope. ...

    Lubbers Cars

    We are sorry for any delay in response, but we wanted to make sure that we had all information concerning your experience, as there were multiple ...


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    Ready to make a deal. Went home after he changed the price on me. Found out he has put more inquiries into my credit than one would ever hope. Lubbers then lost any chance of deal with my dad who heard how they dinged my credit. I got a mile down the road the day they wanted to do the deal and he got close to the original price we had talked about but was not quite there to the price he had talked about originally. Tried to get some pieces of information from him while I was at home as I wasn't going back to the dealership until I knew exactly what I was looking at and struggled to get me what I was needing. Finally got it to me after several hours. I know there are many people that have had great experiences at this dealership and there are great people who were at this dealership. I'm just giving a review on my experience and hope that others continue to have great experiences. After this experience, I found out not only am I looking for a car but my brother and father are looking and we are sharing the experiences we had with each other.

    Does not recommend this dealer
    Lubbers Cars

    We are sorry for any delay in response, but we wanted to make sure that we had all information concerning your experience, as there were multiple vehicles being considered. When comparing various year, make and model vehicles there will be a fluctuation in payment and term as dictated by the market, but we want to assure you that your Salesperson worked very hard to structure a fair deal on each vehicle considered. We also take your concern over credit inquiries very seriously. We may submit your credit information (only after your approval is obtained) to various lenders to find you the most competitive rates available, but this practice is treated as a single inquiry to the reporting bureaus within a specified time frame. The following Experian link may provide further explanation. http://www.experian.com/blogs/ask-experian/multiple-inquiries-when-shopping-for-an-car-loan/ We strive for a positive and transparent experience during all business transactions, and are glad to hear that great experiences with our dealership had been conveyed. We are sorry that we weren't able to find an acceptable solution for you at this time, but we appreciate your feedback and the opportunity to earn your business.


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  • Great customer service
    May 5, 2017

    Wonderful service, Danny answered my questions first time buying a car by myself and he was very helpful. Looking forward to traveling with my ca...


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    Wonderful service, Danny answered my questions first time buying a car by myself and he was very helpful. Looking forward to traveling with my car.

    Does recommend this dealer

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  • My experience at Lubber is always great!
    April 26, 2017

    They're are efficient and straight too the point. I know I can make an appointment and know it will be done soon and in the order it come in unlik...


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    They're are efficient and straight too the point. I know I can make an appointment and know it will be done soon and in the order it come in unlike some of their other companies. The let me know what I need done and what my car needs outside of what I already know.

    Does recommend this dealer
    Came in for service or repair

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  • Only place to shop
    April 20, 2017

    Absolutely the best Dealership to do business with !!! We will NOT SHOP anywhere else. Matt Lubbers and his staff are great people and they treat ...


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    Absolutely the best Dealership to do business with !!! We will NOT SHOP anywhere else. Matt Lubbers and his staff are great people and they treat you like family . The best service by far

    Does recommend this dealer

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  • Great experience!
    April 19, 2017

    We had a fantastic experience with Lubbers. The employees worked hard to find us exactly what vehicles we were looking for, gave us total freedom...


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    We had a fantastic experience with Lubbers. The employees worked hard to find us exactly what vehicles we were looking for, gave us total freedom to choose what we were most comfortable with, and made us feel very welcome. Absolutely would recommend this dealership to anyone! Thanks so much Bryon and Rick!

    Does recommend this dealer

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  • Good experience
    April 6, 2017

    1st experience buying from a dealership. Drove some distance for vehicle I wanted received great communication that it was there and ready for me...


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    1st experience buying from a dealership. Drove some distance for vehicle I wanted received great communication that it was there and ready for me to look at

    Does recommend this dealer

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  • It was better the second time Joe did a great job excellent
    March 24, 2017

    Joe did great I recommend him if someone needs a vehicle finance was wonderful and did a great job they do everything to please the customer and A...


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    Joe did great I recommend him if someone needs a vehicle finance was wonderful and did a great job they do everything to please the customer and Amanda is great to she listens to people's needs she needs a five star

    Does recommend this dealer

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  • Got my new car am so happy
    March 23, 2017

    I went in to see about new car, Danny helped me I spent most of day there trying to see what I wanted I liked an equinox in Cheney....they brought...


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    I went in to see about new car, Danny helped me I spent most of day there trying to see what I wanted I liked an equinox in Cheney....they brought it to hitch while I went shopping and I went back and did the paperwork and I came home in my new car!!! Great place to go!!! Lubbers in hutch😁

    Does recommend this dealer

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  • Great Service
    March 19, 2017

    Danny Lubbers was very professional and helpful. Also made sure that I was able to get the vehicle I received. Danny even went extra mile for me t...


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    Danny Lubbers was very professional and helpful. Also made sure that I was able to get the vehicle I received. Danny even went extra mile for me to lower my down payment and gave me the best vehicle he could with my score the way it is.

    Does recommend this dealer

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  • Second time customer absolutely love the no hassle
    March 16, 2017

    This is my second car purchased both times very friendly no hassle. Financing went extremely smooth. I have recommended this dealership to others....


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    This is my second car purchased both times very friendly no hassle. Financing went extremely smooth. I have recommended this dealership to others.i highly recommend this dealership it's worth the drive.

    Does recommend this dealer

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