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Reviews

Average Ratings

4.7
299 lifetime reviews. Includes reviews of Audi Silver Spring from DealerRater.com
  • This car around and A great dealership
    April 15, 2017

    I want to this dealership the second I walked in the door Hayley Gillen let me in the front before a nice run a car film on with it and everybod...


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    I want to this dealership the second I walked in the door Hayley Gillen let me in the front before a nice run a car film on with it and everybody was very courteous sales people or The receptionist was pleasant and helpful the service staff is excellent there are very courteous to you for your needs and I bought a car this place is five stars easy

    Does recommend this dealer

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  • One of the best buying experiences I've ever had
    April 10, 2017

    I had a great sales experience with Hayley Gillen. After discussed the price and financing options over email and phone for a new Audi Q7, I made ...


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    I had a great sales experience with Hayley Gillen. After discussed the price and financing options over email and phone for a new Audi Q7, I made an appointment and stopped in on a Friday afternoon. Hayley went to great lengths to make the process very smooth, she is very knowledgeable, answered all my questions. I did not feel pressure at any point in the sales process. Overall I was very satisfied and look forward to doing business in the future.

    Does recommend this dealer

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  • Kevin Soltwedel - Amazing Audi Specialist
    March 26, 2017

    Kevin assisted me and my husband with amazing service from the moment we walked in the door all the way to the end of our car purchase. Kevin made...

    Audi Silver Spring

    Thank you for taking the time to review us! Audi Silver Spring strives to provide an exceptional experience for all customers and it gives us gre...


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    Kevin assisted me and my husband with amazing service from the moment we walked in the door all the way to the end of our car purchase. Kevin made the car buying experience relaxing with no pressure. Great personality and easy to talk to. Kudos to both Kevin Soltwedel and Audi of Silver Spring for having such an outstanding service.

    Does recommend this dealer
    Audi Silver Spring

    Thank you for taking the time to review us! Audi Silver Spring strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company¿¿¿s success. Thank you again for the wonderful feedback.


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  • Kevin Soltwedel, I am greatful for your kind assistance
    March 9, 2017

    Kevin Soltwedel was great person! My family and I are very grateful for the kindness and services he provided us with during and after purchasing ...

    Audi Silver Spring

    Hello! Audi of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excel...


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    Kevin Soltwedel was great person! My family and I are very grateful for the kindness and services he provided us with during and after purchasing our car. We can???t thank him enough for the great advice, patience and flexibility he provide us through the process. All turned out wonderfully and we went home happy with our first Audi purchase. Would like to say thank you again for everything and I am sure that we will be bringing more business to him and to the place he worked at just because of the high and the great costumer service.. Farkad Alshamary

    Does recommend this dealer
    Audi Silver Spring

    Hello! Audi of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we¿¿¿ve succeeded. I will be sure to share your feedback with Kevin Soltwedel and the team! Thank you again for your review.


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  • Great experience overall..but.....
    March 8, 2017

    Julian Collins was awesome! I'm very indecisive and visited 3 times before I bought the car. He was very helpful and never seemed annoyed even aft...


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    Julian Collins was awesome! I'm very indecisive and visited 3 times before I bought the car. He was very helpful and never seemed annoyed even after I asked a million questions. He was very knowledgeable about both vehicles i was considering and I never felt pressured to buy. When I decided on a vehicle there was an issue with me taking home the car and management was not the friendliest and made no effort to explain the situation. He didn't even come out to speak with me or apologize. I live almost an hour away from the dealership and Julian delivered my vehicle personally in rush hour traffic because of the inconvenience. He made my car buying experience very pleasant and his customer service is what I would expect from a luxury dealership. I would definitely recommend him. Thanks Julian! PS I was also told repeatably that my car would be sold to the auction, which is why they couldn't go up anymore on the trade-in price. I saw my car on the website for sell 1 week later. If not, for the sales experience with Julian, management would have left me with a very negative association with the dealership.

    Does recommend this dealer

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  • Best experience buying a car so far
    February 21, 2017

    I had a great experience buying a car with Julian. He was very knowledgeable and did everything in his power to get me a good deal. I'll definitel...

    Audi Silver Spring

    Hello Jaime! Audi Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide ex...


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    I had a great experience buying a car with Julian. He was very knowledgeable and did everything in his power to get me a good deal. I'll definitely recommend him and the Dealer. Jaime Faria

    Does recommend this dealer
    Audi Silver Spring

    Hello Jaime! Audi Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we¿¿¿ve succeeded. I will be sure to share your feedback with Julian and the team! Thank you again for your review.


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  • Outstanding experience...
    February 8, 2017

    I had an outstanding experience purchasing my 2013 VW GTI. Julian Collins was my sales rep and he was definitely on his A-game. He made sure that ...

    Audi Silver Spring

    Thank you Mike for taking the time to send us a positive review. We love that you had a memorable experience here at Audi of Silver Spring and we ...


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    I had an outstanding experience purchasing my 2013 VW GTI. Julian Collins was my sales rep and he was definitely on his A-game. He made sure that I got the best deal possible without me asking for anything. He got me top dollar for the vehicle that I traded and a great deal on the vehicle that I purchased. This was definitely one of the best sales experiences that I've ever had. Anyone that I encounter that's in the market for a new vehicle will definitely be referred to Julian. He's honest, transparent and definitely believes in satisfying his customers. Julian is an asset to your organization and management should be proud to have him as a part of the team. M. McCauley

    Does recommend this dealer
    Audi Silver Spring

    Thank you Mike for taking the time to send us a positive review. We love that you had a memorable experience here at Audi of Silver Spring and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.


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  • First-class experience!
    January 5, 2017

    My wife and I had an excellent experience at Audi of Silver Spring. We are first-time car buyers and our brand specialist, Tom Schweiss, did a fan...

    Audi Silver Spring

    Jordan - Thank you for your encouraging review of Audi of Silver Spring. We are particularly grateful for any positive feedback, but a response l...


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    My wife and I had an excellent experience at Audi of Silver Spring. We are first-time car buyers and our brand specialist, Tom Schweiss, did a fantastic job of making us feel comfortable and walking us through the process. Tom is a personable guy who has a great knowledge of the cars he is selling. The fact he knew ALL the ins and outs of the vehicle was a major factor in our decision to lease it. He worked hard to get us the price we were looking for and ensure we understood all the service options available to us. Everyone we dealt with was a total professional, from the receptionist to Martin on the finance team. I would recommend Tom and Audi of Silver Spring to any person looking to purchase an Audi.

    Does recommend this dealer
    Audi Silver Spring

    Jordan - Thank you for your encouraging review of Audi of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Audi of Silver Spring


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  • 2010 Audi A4
    January 3, 2017

    Had the absolute most amazing experience here. Julian was my sales rep and he made it happen! You need someone to get you in a vehicle, this is th...

    Audi Silver Spring

    Good afternoon, Mike. In response to your review, I want to take the time to thank you for praising our dealership. Audi of Silver Spring works ...


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    Had the absolute most amazing experience here. Julian was my sales rep and he made it happen! You need someone to get you in a vehicle, this is the man! I recommend him for anyone, first time buyer or seasoned veteran! He's a man of integrity and he's a true man of his word! I will be getting my next Audi from him if he's still working there when I go to buy my A6 in a couple years! Superior service and excellent people!

    Does recommend this dealer
    Audi Silver Spring

    Good afternoon, Mike. In response to your review, I want to take the time to thank you for praising our dealership. Audi of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you¿¿¿ve provided us with exceptional positive feedback. Please don¿¿¿t hesitate to call or stop in anytime should you need any further services. Thank you again Mike and have a great day!


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  • Excellent Service!
    November 29, 2016

    Fantastic car buying experience with Audi of Silver Spring with special mention to Kevin Soltwedel who made the process so easy and relaxed. The w...

    Audi Silver Spring

    Thank you for taking the time to review us! Audi Silver Spring strives to provide an exceptional experience for all customers and it gives us gre...


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    Fantastic car buying experience with Audi of Silver Spring with special mention to Kevin Soltwedel who made the process so easy and relaxed. The whole team was amazing too. They all made us feel welcome and there was no pretentious attitude. Our questions were answered with patience and in a relaxed, knowledgeable atmosphere. Our daughter spilled her hot chocolate drink and it was everywhere! It seemed like everyone was there to help us clean the mess up and no one made my daughter feel bad about the accident. We are recommending Kevin Soltwedel to anyone we know that is looking to buy a car. Thank you for the excellent service.

    Does recommend this dealer
    Audi Silver Spring

    Thank you for taking the time to review us! Audi Silver Spring strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company¿¿¿s success. Thank you again for the wonderful feedback and we hope to see you soon!


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