Teton Motors Subaru

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
7 lifetime reviews.

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  • 5.0 out of 5
    January 1, 2021

    A first for me I bought a new car while visiting Wyoming. Our sales person was super nice and knowledgeable on all aspects of what we were looking for.... He gave us the 30 second review of all cars which was spot on. Buying was fast and easy with their special financing. I would definitely recommend them to anyone! Covid compliant free space.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2020

    Darren Wood was helpful, patient and very kind when we were looking for our new 2021 Crosstrek! We could have bought in our hometown, but felt the customer... service was a step above at Teton Subaru! Thank you to the whole team!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 16, 2020

    Bill in the service dept. is a pathological liar who doesn't need a nanosecond to decide about lying. We received notice of a Subaru recall several weeks... ago and when calling to schedule the service he claimed he hadn't heard about the recall yet. Really, Bill? The dealer? You must think everyone has as low an IQ as you. This place is trash.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2020

    We appreciated Darren Wood and the staff at Teton Motors for helping us find a new car during trying times. They made the process easy and accommodated... our questions and needs at every turn.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2020

    Time to upgrade my 18 year old car for something safe and reliable. I found the perfect option in a seven year old Tribeca with only 30000 miles. As a... woman, I haven't been comfortable in the past going into a dealership, but that was not the case at Teton. I was treated with respect and given all the information I needed to make my decision. I look forward to a long relationship with Teton as I drive and take care of my Tribeca.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2020

    I have just purchased my 3rd car from Teton Motors. The price was the best I found in the 3 state area of Western Wyoming, Eastern Idaho and Salt Lake... City area. The process was very easy and everybody was very, very courteous. I have been using Teton Motors also for the past 15 years for service and they have always been helpful and made sure everything was taken care of. I would not go anywhere else.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 28, 2019

    After a month of researching, shopping dealerships and lining up financing, I finally decided to purchase my very first brand new vehicle, a 2019 Subaru... Forester from Teton Motors Subaru in Jackson, Wyoming. I ultimately decided to do business with Teton Motors Subaru because of their honest and professional reputation, however, I must say, I am extremely disappointed in my overall experience. I won’t rehash the whole story here, but in short, I came to the dealership with my own financing, the Teton Motors Finance Manager said they could do better for a lower monthly payment, they did and I gladly accepted, signed the paperwork and drove home that day. I received an e-mail the next day from the Finance Manager saying she forgot to include the interest rate! After being harassed and bullied for three weeks to sign new paperwork, my application was NOW denied because I currently do not earn enough income. The finance manager said that my options were to submit a new credit application with my husband as the cosigner with their lender or return with my original financing. Also, threatened that if she did not hear back with my decision by 5pm next day (Friday on Easter weekend) “the temporary tag with DMV would be expired and the Forester will be reported as stolen” the upcoming Wednesday. I have not practiced law nor do I have the interest or means to pursue legal representation, but ultimately all I wanted was to keep the Forester at the monthly payment I was sold on, verbally agreed to and signed for. However, after weeks of being harassed and bullied, I was no longer able to endure the stress that Teton Motors’ General Manager and Finance Manager were causing my family and I. In the end, I was successful in obtaining my original financing through my credit union, I’ve had the Forester since March 28th and the transaction finally concluded on May 15th. I think that the process for buying a car from a dealership can be a great experience and that there are dealers who wholeheartedly practice transparency and integrity for every sale, regardless of their customers gender, income or level of education, etc. That is undoubtedly not the case for Teton Motors Subaru. My advice for anyone considering buying from Teton Motors Subaru is simply beware of their shameless bait and switch/yo-yo financing like tactics. In my opinion, Teton Motors Subaru is a disorganized and unethical business who lack the ability to give the sincerity and respect any customer would expect from any business. Looking back, I fully regret my decision to do business with Teton Motors Subaru and would NOT recommend working with them.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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