Reviews

Average Ratings

2.5
9 lifetime reviews.
  • No frills No Games

    I was very nervous and did not want to be turned down, but it worked out very well! Walked away with a brand new car!! The entire staff works hard...

    Dealer Response

    Congratulations on your NEW car. Thank you so much for allowing us the opportunity to help make it happen. We hope you are pleased for years to ...


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    I was very nervous and did not want to be turned down, but it worked out very well! Walked away with a brand new car!! The entire staff works hard to get you approved. Even with bad credit it's possible!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your NEW car. Thank you so much for allowing us the opportunity to help make it happen. We hope you are pleased for years to come.


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  • Very bad customer service

    Very bad customer service,stay away from this place. Bought a truck from them 5 weeks ago and went back today to cancel GAP insurance and warrant...


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    Very bad customer service,stay away from this place. Bought a truck from them 5 weeks ago and went back today to cancel GAP insurance and warranty services and all the people there acting stupid like they have no clue what to do. The guy at the finance department looked at my cancellation form I had filled out and stated it all looks good. I requested a confirmation that the form was faxed to JM&A group and he was I can't do that I already e-mailed it. I asked for the dealership number to the receptionist and she started giving me the number but looked at the the guy from behind me (finance guy) and started acting odd, well she gave me a damn random number. All I can said I will never come back there, not even for their stupid free services.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible experience

    Went in to look at a new car. Sales person told us to go get a quote somewhere else first then come back to see what they could do. We insisted th...


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    Went in to look at a new car. Sales person told us to go get a quote somewhere else first then come back to see what they could do. We insisted they give us the price on the one We were interested in . Ended up buying that car. We were told it would be in in 1 week...actually took 3 weeks. We were then told that they would "take care of us" regarding any service issue for all the inconvenience. Come to find out, "taking care of us" means 10% off. We do not recommend dealing with this company. If we could take this car back, we would and purchase another one from a different chevy dealer.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don't lease from them!

    Went to trade my lease in using the go head program. Chevy would pay the last 4 payments of the old lease. And I wouldn't have to pay the wear & y...


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    Went to trade my lease in using the go head program. Chevy would pay the last 4 payments of the old lease. And I wouldn't have to pay the wear & year on the car or going over the miles if I got another lease. After a month of having the new car. We got bills for the wear & miles. And another for the last 4 payments. We had to keep going to the dealership because no one answers their phone. We were told the check for the 4 payments was gonna be mailed over night. After a week I started emailing everybody our story and finally got it paid. But in the end we still had to pay for the wear & miles. Never going back there again to buy or lease another car!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not Trustworthy

    I live near Memphis,Tennessee. On Wednesday I made an agreement with the sales manager that I would fly from Memphis to Tampa on Monday to pay fo...


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    I live near Memphis,Tennessee. On Wednesday I made an agreement with the sales manager that I would fly from Memphis to Tampa on Monday to pay for and pick up a vehicle. On Thursday morning he emailed me to inform me that they had sold the truck Wednesday night. This is the kind of place that gives car salesman a bad name! Completely untrustworthy!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best Chevy dealer in Tampa area

    This is the 3rd vehicle that we've bought here and as with our other purchases this experience was excellent. Everyone from our salesman, Jean, to...

    Dealer Response

    Thank you soooooo much Carey for your business, loyalty and kind words about Chevrolet of Wesley chapel. We truly appreciate it and look forward ...


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    This is the 3rd vehicle that we've bought here and as with our other purchases this experience was excellent. Everyone from our salesman, Jean, to Jason in finance was extremely helpful and knowledgeable. I will continue to recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you soooooo much Carey for your business, loyalty and kind words about Chevrolet of Wesley chapel. We truly appreciate it and look forward to serving you for years to come.


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  • Great Experience

    Everyone at the dealership was great. Our salesman, Jean Fountaine, was very knowledgeable about the trucks and helped us select the perfect one f...

    Dealer Response

    Thank you so much for your business and sharing your experience. See you in a few months for your first free oil change =)


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    Everyone at the dealership was great. Our salesman, Jean Fountaine, was very knowledgeable about the trucks and helped us select the perfect one for us. Jason in finance was able to get a great deal for us and we couldn't be happier. I will definitely be recommending Wesley Chapel Chevy to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your business and sharing your experience. See you in a few months for your first free oil change =)


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  • Unprofessional

    I am very unhappy with my experience to say the least. I am a very easy customer to please. When I walked into the service department their were 5...


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    I am very unhappy with my experience to say the least. I am a very easy customer to please. When I walked into the service department their were 5 men sitting at their computers and not one greeted or offered any help just starred down. Once I finally got someone attention they were very short with me and rude. I only had a simple request and no one seemed to want to acknowledge me. Really disappointing. I will drive to Chevy in tampa next time to have my corvette serviced. Vmy buying experience was shady and took 7 hrs.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Friendly Staff and Great Service

    I love coming to this dealership. Everyone is very friendly and my car gets serviced in a timely fashion. I have purchased and serviced 2 vehicles...

    Dealer Response

    Thank you so much for your loyalty and positive feedback. We truly appreciate it =)


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    I love coming to this dealership. Everyone is very friendly and my car gets serviced in a timely fashion. I have purchased and serviced 2 vehicles from them and will continue to return. The new Chevrolet building under construction looks like it will be another great addition as well.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your loyalty and positive feedback. We truly appreciate it =)


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