Car Pros Volkswagen of San Bernardino

4.8
(87 reviews)
Visit Car Pros Volkswagen of San Bernardino
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–5:00pm 9:00am–9:00pm
Sunday Closed 10:00am–9:00pm
New (909) 891-0031 (909) 891-0031
Used (909) 891-0040 (909) 891-0040
Service (866) 874-2824 (866) 874-2824

Inventory

See all 84 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2018.
Welcome to Car Pros Volkswagen of San Bernardino!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

If you don't see what you are looking for check out the CarFinder tool on our site fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff give us a call. We look forward to serving you!
Home of the Hassle-Free Return Policy

Service center

Phone number (866) 874-2824

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(87 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

1st time customer, EXCELLENT experience.. Janice was...

1st time customer, EXCELLENT experience.. Janice was amazingly Awesome, courteous and kind ! GREAT EXPERIENCE , will be returning ! Highly recommend

5.0

This was my first time and Janice was beyond helpful, her...

This was my first time and Janice was beyond helpful, her customer service is impeccable!

5.0

Love this place! They helped me get into a 2021 Passat...

Love this place! They helped me get into a 2021 Passat thank you Eder an Rocky

5.0

The attendant was prompt,courteous, and very polite....

The attendant was prompt,courteous, and very polite. Received exceptional service at Pro Cars VW dearlership. I would highly recommend this dearlership without doubt. Thanks

Dealer response

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. It is great to read that our team was prompt, courteous and polite. We are so glad you received excellent customer service and we can't wait to work with you again!

5.0

Very helpful, able to get me scheduled for an appointment...

Very helpful, able to get me scheduled for an appointment within a few days, then were very helpful during my appointment, gave me a ride with the shuttle to an appointment I had that afternoon.

Dealer response

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that our team was helpful, quickly getting you an appointment and accommodating you with a shuttle. Thank you for trusting Car Pros and we can't wait to work with you again!

5.0

Excellent efficient walk in repair service and results....

Excellent efficient walk in repair service and results. Transparency. Tads yada yada yada a a a a a a a a a a a a

Dealer response

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that our service department was able to provide you with excellent service for your walk in. Thank you for trusting Car Pros and we can't wait to work with you again!

5.0

Your service dept. is excellent. Eric Martinez was great...

Your service dept. is excellent. Eric Martinez was great in getting back to me regarding the problem with my car. I value the service he provided.

Dealer response

Hello, thank you for sharing your recent 5 star service experience with us here at Car Pros Volkswagen San Bernardino. We are so glad that Eric and our team were able to stay communicative with you, and show you the high level of customer service that we are so proud to share with all of our customers. Thank you for trusting Car Pros and we look forward to working with you again!

1.5

Bad deal NSF check on title hold

Sold a car with NSF against title.I Paid in full and still no title after 60 days. Bad staff transfers buck on paper work on someone else. Still no title. Beware before buying

Dealer response

Hello Carolyn, we are disappointed to see your negative experience with us here at Car Pros VW of San Bernardino. We sincerely apologize for our poor communication with you. We want to do all that we can to improve your time with us. Could you please reach out to our General Manger about your experience? Mike hopes to connect with you soon! Mike | Novin@carpros.com

5.0

Experience was great! Everyone was polite and friendly!...

Experience was great! Everyone was polite and friendly! Dominick went out of his way to make me feel like family and would go to him again on my next car purchase! Car Pros rocks!

Dealer response

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. We are so glad to hear that your experience with Dominick was polite and friendly. Congratulations on your new VW! Thank you for choosing to work with us, and welcome to the Car Pros family! Enjoy every mile ahead!

5.0

Janice was very friendly and extremely helpful in...

Janice was very friendly and extremely helpful in resolving and repairing a broken interior part. Service was done on the spot and in a short time!

Dealer response

Hello Jate, Thank you for sharing all 5 stars with Janice here with us at Car Pros VW of San Bernardino. We are pleased to hear that Janice provided friendly, helpful and timely service. We greatly appreciate you choosing to service with us, and we are here for you anytime you need. Enjoy every mile ahead!

Read all 87 reviews