[{"id":485993,"personPtyId":40211898,"firstName":"Rachel","lastName":"Urso","titleText":"Sales Consultant","emailTxt":"Rurso@mazdaofmanchester.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/b922d6430e7e.jpg","drDealerId":24956,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485997,"firstName":"Steve","lastName":"Rourke","titleText":"Sales Consultant","emailTxt":"Srourke@mazdaofmanchester.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b110f7964452.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":336451,"firstName":"Ron","lastName":"Sloan","titleText":"Sales Consultant","emailTxt":"rsloan@mazdaofmanchester.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/f9ac5fdcce98.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":259814,"personPtyId":40176614,"firstName":"Mark","lastName":"Smith","titleText":"Finance Manager","emailTxt":"msmith@mazdaofmanchester.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":179,"imageUrl":"https://cdn-user.dealerrater.com/images/37ab8e7bd7ae.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":485985,"personPtyId":40211390,"firstName":"Kris","lastName":"Reindel","titleText":"Sales Consultant","emailTxt":"Kreindel@mazdaofmanchester.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/ea19d1fb3caf.jpg","drDealerId":24956,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":233178,"personPtyId":40174642,"firstName":"Brandon","lastName":"Hansen","titleText":"Sales Manager","emailTxt":"brankhan@yahoo.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/2b773888d419.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":485999,"personPtyId":40211773,"firstName":"JUSTIN","lastName":"BOUSQUET","titleText":"Service Manager","emailTxt":"justin.d.bousquet@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/3f61795a4af7.jpg","drDealerId":24956,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1009843200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":111937,"firstName":"Mike","lastName":"Giaccone","titleText":"Parts Manager","emailTxt":"Placeholder7@Mazdaman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/scottdealerrater/08de5fba-eec1-4378-832c-76eb99173a2a.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":486000,"firstName":"Tony","lastName":"Stancil","titleText":"Service Advisor","emailTxt":"Mazdaservice80@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/6c6cda080dc7.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":486002,"firstName":"Craig","lastName":"Fournier","titleText":"Service Advisor","emailTxt":"Cfournier@mazdaofmanchester.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/d7674b6873aa.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":485991,"personPtyId":40211540,"firstName":"Carlie","lastName":"McCann","titleText":"Sales Consultant","emailTxt":"Cmccann@mazdaofmanchester.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/db52028ea06a.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":111938,"firstName":"Steve","lastName":"Lombardi","titleText":"Parts Advisor","emailTxt":"Placeholder8@Mazdaman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/scottdealerrater/868af26e-4229-4666-a3af-6374f73691cc.jpg","drDealerId":24956,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":491156,"personPtyId":40213140,"firstName":"Collin","lastName":"Cooke","titleText":"Website Marketing & Digital Media Specialist","emailTxt":"ccooke@mazdaofmanchester.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c7fd4f4262df.jpg","drDealerId":24956,"dealerEmpStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Internet"}]

Mazda of Manchester

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mazda of Manchester Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

Driven to give you the Best... It's the principle we live by, because we are committed to giving you the best buying experience of your life.

...



The Best Used Car Warranty!
Used vehicles over $9,000 include; 4day money back guarantee*, 60day exchange privilege*, 90day warranty*. -Under $9,000; 30day exchange privilege*, 60day warranty*. -Under $5000; 30day warranty*.
*See us for details.

Why Buy From Us?
-Complete pricing transparency. -More for your trade-in. -Free car washes for life. -Every 5th oil change is free. Family owned for 80 years. -Dealer Rater's Chevy & Mazda Dealer of the Year Award Winner for CT. Search us and see for yourself!

"A 2015 & 2016 MAZDA GOLD CUP AWARD WINNER"

Reviews

4.8 out of 5 4.8
575 lifetime reviews. Includes reviews of Mazda of Manchester from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 25, 2018

    Rachel, Lisa and Brandon provided an efficient, friendly, and hassle free approach to car buying! The sale, trade-in and financing were professionally... handled by the team!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rachel Urso

    Sales Consultant

    (5.0) 9 reviews

    Brandon Hansen

    Sales Manager

    (4.6) 89 reviews

  • 5.0 out of 5
    November 25, 2018

    Rachel, Lisa and Brandon provided an efficient, friendly and hassle-free approach to car buying! My sale, trade-in and financing were professionally handled... by their team!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rachel Urso

    Sales Consultant

    (5.0) 9 reviews

    Brandon Hansen

    Sales Manager

    (4.6) 89 reviews

  • October 4, 2015

    My car broke down on my way to Mazda of Manchester to purchase a vehicle from them --I was coming all the way from upstate NY. They picked me up from the... place where my car broke down and helped me obtain alternative transportation for the few days I had to wait for my car. They went above and beyond what was required. I'd highly recommend this dealership -- they are professional people and very easy to work with. I'd buy from them again -- I'd especially recommend working with Dave Small in sales.

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2018

    I went to several dealerships and Mazda of Manchester was the best one. They were engaging and very responsive. Dave Small was very knowledgeable and... friendly. He answered all of my questions and followed up without delay. I already knew what vehicle I was going to purchase what I was looking for was the best dealership for me. My choice was Manchester of Mazda. I am extremely happy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Smith

    Finance Manager

    (4.7) 179 reviews

  • 5.0 out of 5
    November 18, 2018

    Wanted to surprise my wife with a new car. My own pleasant surprise was how great dealing with Ron was. From start to finish he went out of his way to... make a great day for everyone. Even sales manager Steve Rourke got in on the surprise and made it wonderful surprise to her. I cant say enough about how accommodating and up front everyone was It was a memorable day. It was also the first time in my vehicle purchasing history that I never felt I had to fight for the deal I was looking for. How many people can say that? Definatly give the people at Manchester Mazda a look, oh and by the way, the CX-5 thus far has lived up to its hype. She LOVES the car

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Rourke

    Sales Consultant

    (5.0) 5 reviews

    Ron Sloan

    Sales Consultant

    (4.9) 22 reviews

  • 5.0 out of 5
    November 18, 2018

    I went to several dealerships and Mazda of Manchester was the best one. They were engaging and very responsive. Dave Small was very knowledgeable and... friendly. He answered all of my questions and followed up without delay. I already knew what vehicle I was going to purchase what I was looking for was the best dealership for me. My choice was Manchester of Mazda. I am extremely happy!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Smith

    Finance Manager

    (4.7) 179 reviews

  • 5.0 out of 5
    November 14, 2018

    This was my first experience with Mazda. And it was great. Without boring time consuming procedures and so on. In comparison to other dealerships, especially... with Honda and Jepp . This is the best one from my point of view. Clear pricing , friendly personall, clear service and term conditions. I worked with Rachel Urso and I bought my mazda mostly because of her professionalim and ability to work with a client.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rachel Urso

    Sales Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    November 11, 2018

    I recommend this dealership. The employees I interacted with were friendly, polite and had a low pressure approach to doing business. This was very refreshing!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rachel Urso

    Sales Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    October 14, 2018

    I had a very good experience at Mazda of Manchester recently and was quite impressed with the 'whole' team there. MOM runs like a well oiled machine! We... went to test drive a CX-5 and had the pleasure of having Ron Sloan a sales consultant, quickly come out to take us for a 15 min drive w/o any waiting around. He clearly knew every nuance of the vehicle and more, but didn't overwhelm us with his knowledge and said to ask him anything that popped into our heads as we drove along. He was very professional, but put me right at ease and accomodated me by allowing my son to drive first and then stopping in a lot where I could get comfortable maneuvering, before heading back to the dealership. It is a very busy dealership, and so as Ron had other business to attend to, he introduced us to the sales manager Brandon, who listened to our thoughts about the vehicle and put zero pressure on us to make a decision. Reaching a mutually satisfying agreement later with both of them, we were introduced to another great team member, Steve Rourke, who effortlessly did the paperwork while chatting casually with us. Ron and Steve are both very personable and easy to talk to and both have a good sense of humor. When we returned on another day to pick up the car, we then met with Mark, a fine man, as he went over the terms of our purchase. We were treated exceptionally well by Ron who was again 'extremely' hospitable and even endured a heavy 'downpour' changing the plates with no complaints. He then gave us a mini tour of the service dept etc where we met Tony, the service advisor and another great member of the team. I also had an interaction with Lisa F. who addressed my concern swiftly and efficiently with a satisfactory response. Suffice to say I am very satisfied with my Mazda and will recommend and sing the praises of this dealership to whoever inquires.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Rourke

    Sales Consultant

    (5.0) 5 reviews

    Ron Sloan

    Sales Consultant

    (4.9) 22 reviews

    Mark Smith

    Finance Manager

    (4.7) 179 reviews

    Brandon Hansen

    Sales Manager

    (4.6) 89 reviews

    Tony Stancil

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    September 19, 2018

    I've been with the Mazda family for 4 years now and recently purchased a 2018 Mazda 6. I met and worked with Rachel Urso and can honestly say that her... professionalism and knowledge help "seal the deal" on my purchase. Mazda makes a great car and the 2018's are no exception, but when you combine that driving experience with a friendly, low pressure, professional individual like Rachel you walk away pleased that you decided to buy a Mazda. Rachel had a genuine interest in what I was looking for in a vehicle and she also had a genuine interest in me, my family and shared with me her interests both inside and away from work. We had conversations, it never felt like a high pressure sales pitch. Combine this experience with all the excellent "final touches" and "extra efforts" that Lisa Friedrich provided and I can fully understand why Manchester of Mazda has an A+ team. Thank you both for the great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rachel Urso

    Sales Consultant

    (5.0) 9 reviews

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