Reviews

Average Ratings

4.9
488 lifetime reviews. Includes reviews of Mazda of Manchester from DealerRater.com
  • Best customer service!

    My car broke down on my way to Mazda of Manchester to purchase a vehicle from them --I was coming all the way from upstate NY. They picked me up f...


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    My car broke down on my way to Mazda of Manchester to purchase a vehicle from them --I was coming all the way from upstate NY. They picked me up from the place where my car broke down and helped me obtain alternative transportation for the few days I had to wait for my car. They went above and beyond what was required. I'd highly recommend this dealership -- they are professional people and very easy to work with. I'd buy from them again -- I'd especially recommend working with Dave Small in sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome customer service
    September 14, 2017

    We had a great experience with Mazda of Manchester and our salesman Rich Sika. He was very professional and knowledgable. He explained all the fe...


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    We had a great experience with Mazda of Manchester and our salesman Rich Sika. He was very professional and knowledgable. He explained all the features and was very patience and answered all of our questions.

    Does recommend this dealer

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  • Overall great experience
    July 28, 2017

    From the first time I walked into the door of Mazda Manchester to the time I walked out with my car, I had nothing but a pleasant experience, espe...


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    From the first time I walked into the door of Mazda Manchester to the time I walked out with my car, I had nothing but a pleasant experience, especially with Fran, Brandon, and the service department.

    Does recommend this dealer

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  • Car Purchase

    I recently bought a Mazda MX-5. The sales associate was excellent - courteous, knowledgeable and helpful. The orientation process was thorough ...


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    I recently bought a Mazda MX-5. The sales associate was excellent - courteous, knowledgeable and helpful. The orientation process was thorough and efficient. Best of all, the car is great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A great experience from start to quick finish!
    July 6, 2017

    I have recently purchased a 2013 Volkswagen Passat from Mazda of Manchester, and was treated to excellent customer service from Rich Sika!! The v...


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    I have recently purchased a 2013 Volkswagen Passat from Mazda of Manchester, and was treated to excellent customer service from Rich Sika!! The vehicle and its features were thoroughly explained and demonstrated. The ease and speed of purchasing a vehicle at this dealership was completely unexpected; the vehicle was purchased on a Saturday morning, and I was driving it home in the late afternoon. Wonderful! I would highly recommend Mr. Sika for any vehicle purchase, and was also treated with great courtesy by other sales and financing staff. Thank you again for making car buying such as pleasant and efficient experience!! Kim N.

    Does recommend this dealer

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  • Outstanding customer service and professionalism!
    June 26, 2017

    In purchasing my new CX-5 I dealt primarily with Dave Small and Lisa Friedrich, and also spoke with other members of the dealership. Every singl...


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    In purchasing my new CX-5 I dealt primarily with Dave Small and Lisa Friedrich, and also spoke with other members of the dealership. Every single person was responsive, pleasant and professional. I wanted a particular model and color combination that was not readily available. Dave kept me posted on the status of availability, and when it was time to purchase the car, it was hassle free. ( As an aside, other dealerships I solicited in trying to obtain a price for the car either did not respond at all, or only answered my questions in very general terms; their language was carefully crafted to avoid specifics.) I can only speak of Mazda of Manchester in the most glowing of terms. Thank you for taking such good care of me during the car buying and pick-up processes. You are a huge asset to the Mazda corporation!

    Does recommend this dealer

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  • Worst Oil Change Ever

    The 1st words out of the guy's mouth were bashing the dealership I bought my car from. They repeatedly made fun of the dealership (best mazda in C...


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    The 1st words out of the guy's mouth were bashing the dealership I bought my car from. They repeatedly made fun of the dealership (best mazda in CT 5yrs running BTW) and then continued to speak to me like I was stupid. Not the way to get new customers.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great down-to-earth dealership
    June 13, 2017

    I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time t...


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    I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time to show me the car inside and out. The entire experience was comfortable and pressure-free. Many thanks to Rich and the team!

    Does recommend this dealer

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  • Easy and comfort of car buying
    June 8, 2017

    Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the te...


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    Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the team at Manchester Mazda and I would highly recommend them and their service department.

    Does recommend this dealer

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  • Amazing Dealership with a Friendly atmosphere!
    June 5, 2017

    I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made ...


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    I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made my purchase a pleasant experience! He was very friendly and knowledgeable, Brandon, one of the managers was wonderful to deal with he made my dream to purchase my Mazda come true! Lisa and Mark were great to deal with too they were all able to answer any questions I had and not one of them were pushy. I highly recommend Mazda of lManchester.

    Does recommend this dealer

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