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Reviews

Average Ratings

4.9
475 lifetime reviews. Includes reviews of Mazda of Manchester from DealerRater.com
  • Best customer service!

    My car broke down on my way to Mazda of Manchester to purchase a vehicle from them --I was coming all the way from upstate NY. They picked me up f...


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    My car broke down on my way to Mazda of Manchester to purchase a vehicle from them --I was coming all the way from upstate NY. They picked me up from the place where my car broke down and helped me obtain alternative transportation for the few days I had to wait for my car. They went above and beyond what was required. I'd highly recommend this dealership -- they are professional people and very easy to work with. I'd buy from them again -- I'd especially recommend working with Dave Small in sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ron Sloan,thanks for all of your help

    purchased a cv 5 from Ron Sloan,an xcecellent sales rep.would buy again from him.the 1st thing you notice walking into Manchester mazda is how cl...


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    purchased a cv 5 from Ron Sloan,an xcecellent sales rep.would buy again from him.the 1st thing you notice walking into Manchester mazda is how clean the show room and shop area are.and how friendly the personnel is....your treated as a guest,all are very help and knowledgabel..none of the sales rep are pushey.take your time and pick the vehicle you like,and we will work with you.manchester madza is not your useal auto dealer,but rather your next door neighbor. God bless, Charlie & Gloria

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My new dealership of choice
    February 27, 2017

    Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the bu...


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    Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the buying experience about finding the right car for me. Fran worked with me "for a few weeks" until we found the car I was looking for. Went to a a few other dealerships including Mitchell Ford, where I had to make the deal at that moment or they wouldn't hold the price for me, I don't due business like that. Fran told me where my cost was going to come in and it was spot on, "NO hidden fees"!!! I do my research and their prices are great! Thanks again FRAN, unil next time!!

    Does recommend this dealer

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  • Great Experience!
    February 7, 2017

    All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so ...


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    All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so easy! They explained everything to me and took the time to make sure I was satisfied. Even though I do not live close by, I would consider traveling the extra distance to do business here again.

    Does recommend this dealer

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  • Gotta love this place!
    January 24, 2017

    I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar sear...


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    I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar search engine was very helpful. I eventually ran into a used blue CX-5 and put in an inquiry through the dealer website. Though I didn't actually end up working with her in the car buying process, Lisa Friedrich e-mailed me very quickly and was kind enough to refer me to Brandon. When I went in to look at the inventory and test drive a vehicle, I was greeted by Ron Sloan. We sat down and I went over what I was looking for, and then Brandon came out of his office a few minutes later and introduced himself. I immediately felt at home just from speaking with the two of them, and they introduced me to a jet black CX-5 Grand Touring, which eventually became mine! Ron was very understanding of me and my situation, and I realized that if nothing else, I was dealing with a genuinely great team who knew how to make a customer feel welcome. The test drive was amazing. It was a bit overwhelming at first, getting into an almost brand new vehicle with state of the art features. I used to drive a 2001 Toyota Camry, which I enjoyed thoroughly for 10 years. Sitting in the driver's seat of my CX-5 was like being introduced to a whole new culture of automobiles. Heated seats, dual climate controls, blind side mirror warnings, navigation system and so much more! After the drive, I couldn't help but drop a deposit and say "I want this...I NEED this." With snow, ice and other hazardous weather conditions that can happen at any time, it really was time to upgrade to All Wheel Drive. 4 days later, I returned to the dealership and was prepared to pick up my newly Simonized CX-5, which had completed its 150 point inspection and was ready to come home with me. Mark, the financial manager, went over in great detail what I'd be paying each month and answered all my questions with no hesitation. It was good to also finally meet Lisa, after our e-mail conversation. After a few final details, Ron once again came out to make sure I knew all that I needed to know about the car, its engine and the dashboard (controls). After taking one last look at the old Camry and visiting the service department briefly, I took my amazing new (yes, it's used, but still) CX-5 home. I would just like to thank everyone that I met at Mazda of Manchester, and I look forward to a long relationship with the company! Eric

    Does recommend this dealer

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  • Positive, friendly, and helpfull
    January 17, 2017

    I would highly recommend Rich Sika from Mazda of Manchester. He was friendly, helpful, and allowed us to feel very comfortable. Rich answered ou...


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    I would highly recommend Rich Sika from Mazda of Manchester. He was friendly, helpful, and allowed us to feel very comfortable. Rich answered our questions in a way that made it very easy to understand. He was trustworthy and at no point did we feel he was just trying to make a sale. It truly felt like he cared and it made shopping for a car an enjoyable experience. I would highly recommend Rich to anybody.

    Does recommend this dealer

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  • VERY SATISFIED!!!!
    January 4, 2017

    My old car (also a Mazda) was hit by a deer on 12/20/16. My insurance company deemed the car "totaled", which is why I found myself back at Mazda...


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    My old car (also a Mazda) was hit by a deer on 12/20/16. My insurance company deemed the car "totaled", which is why I found myself back at Mazda of Manchester where I had purchased the '09 model. The '09 Mazda was a terrific car....prior to the deer of course. Rich Sika was absolutely terrific!!! He allowed me a very generous test drive, which proved invaluable. I say that because my '09 Mazda had a standard transmission, while my replacement Mazda is an automatic with all the bells and whistles. I must say that while I'm not a big fan of all the "modern" technology, Rich was invaluable in helping me understand the various updated features. He was also kind enough to fix my Mazda license plate holder (the very special "ZOOM ZOOM" model.....that's the ultimate in personal service....thanks Rich!!!!! The dealership offered me a fair price and based I my previous experience with Mazda (this is my third) I expect to be driving this model for a VERY LONG, LONG TIME!!!!!! Best to all the folks at Mazda of Manchester, Barbara

    Does recommend this dealer

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  • Fantastic experience!
    January 2, 2017

    I had a fantastic experience purchasing my new CX-5. Rich was very helpful and knowledgeable through the day. He took his time and made sure I kne...


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    I had a fantastic experience purchasing my new CX-5. Rich was very helpful and knowledgeable through the day. He took his time and made sure I knew all of the features that the car had to offer and how to access them. You can tell he is very experienced starting with his test drive. He had a path for us to follow that had a mix of highway, hills and winding backroads. Other test drives I went on, the salesman just let me do a simple loop. Rich wanted to make sure I had a good feeling on how the car would handle on different streets and highways. He was very patient when I was choosing the color options for the car and even took me to see different color combinations. I never felt like he was trying to upsell or rush me. I would definitely recommend Rich to my friends (and already have). Fantastic experience!

    Does recommend this dealer

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  • Amazing dealership friendly and low-pressure atmosphere
    December 28, 2016

    I leased my first ever vehicle from Rich here. It is a Mazda 3 and I absolutely love it. The test drive was fantastic and we worked together to fi...


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    I leased my first ever vehicle from Rich here. It is a Mazda 3 and I absolutely love it. The test drive was fantastic and we worked together to find the perfect deal for me. I walked out actually paying less than I thought I would. Been an amazing first 2000 miles and many more to come!

    Does recommend this dealer

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  • Reputable Dealer with a low-pressure atmosphere
    December 21, 2016

    A few years ago I purchased a new Mazda from Rich Sika at Mazda of Manchester. I'm fortunate to have been greeted by Rich. He has a great low-pres...


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    A few years ago I purchased a new Mazda from Rich Sika at Mazda of Manchester. I'm fortunate to have been greeted by Rich. He has a great low-pressure style and is extremely responsive to all of my questions. Whenever I have my car serviced, I stop by and see Rich. He's always friendly and takes time to catch up with me. When I was considering upgrading, I went straight to Rich and he worked with me to get the best price for my trade-in. This is not the closest dealer to where I live, but it's worth the extra mile. I highly recommend Rich, and this dealer.

    Does recommend this dealer

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