Roberts Ford Lincoln

Reviews

4.5 out of 5 4.5
226 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 29, 2018

    Thank you Dustin for always helping me with my needs! Roberts auto is the best. I have been a loyal customer since 1998 and will continue to do business... with them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jana, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do ...for you! Safe travels!

  • 5.0 out of 5
    August 27, 2018

    Pryor has a friendly staff and is happy to help customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • August 11, 2018

    I recently purchased a pre-owned 2015 Ford F-150 at this dealership. I had been looking for several weeks from other dealerships. Unlike a few of the other... dealerships, there was no pressure tactics to get me into something I didn’t want. Actually they found the truck that fit my requirements. Every person in the dealership was extremely friendly and wanted to ensure I was satisfied with my purchase. Ensuring everything on the car worked as it should was a top priority and if it didn’t it was fixed with no questions asked. Very pleased with my buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Roger, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happ...y to assist you! Safe travels!

  • 5.0 out of 5
    August 10, 2018

    I have purchased two vehicles from Roberts group. I have had service and maintenance for my cars at Robert's.. At the dodge store and the the Ford... store. Ask for Donny! Love him!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 31, 2018

    Something has happen to that place they are not as friendly as they were about a year and a half ago.. it is if the sales people are not friendly ..... your place is in a country setting and they look down on us.. i am real happy that you have Brian Cates back he gives good service and is really friendly to us .. we will continue to come there because of him .. if i buy another new truck i would like to buy it from him.. Mr. Roberts what happen !!!!!!!!! ...

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 14, 2018

    Bought a car on July 4th hotdogs included! Enjoyed the sales team of Eric and Yoli. No pressure and a fair deal. My new used car had been beautifully detailed... and serviced.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thomas, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or ques...tions, we will be more than happy to assist you! Safe travels!

  • 4.0 out of 5
    July 10, 2018

    The only bad thing we experienced was paying like $8000 more than list price. They said it was due to the fiance company. I highly doubt it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Douglas, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or que...stions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 5, 2018

    Would recommend this dealership to anyone of my friends and family. Overall a good experience .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Timothy, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you!... Safe travels!

  • 5.0 out of 5
    July 4, 2018

    I was very pleased with the straight forward process of the deal. The salesman had all the information needed and the finance officer was knowledgeable... and prepared to serve us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    June 28, 2018

    We had previously purchased 2 vehicles from this local dealership (new Jeep and new Milan.) Found a used Edge online, but when I went there, was told it... was a "wholesale price" listed by mistake, sales manager would not negotiate price down at all.We bought it anyway. The first oil change done; when I got home, I checked dipstick; no oil on it. I called Dealer(,not available,) store mgr. sent worker out with oil. Oil was 2 & 1/2 qts. low. No one called back to check on it since,no apology from anyone for my experiences.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Paul, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a s...tellar experience here at Roberts Ford Lincoln, LLC. Please give us a call at (844) 698-0711 and we will do our best to make this better. We hope to hear from you soon.

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