Small Town Auto Sales

4.2 out of 5 4.2
Service 9:30 AM - 6:00 PM

Small Town Auto Sales Hours

Service

Monday

9:30 AM - 6:00 PM

Tuesday

9:30 AM - 6:00 PM

Wednesday

9:30 AM - 6:00 PM

Thursday

9:30 AM - 6:00 PM

Friday

9:30 AM - 5:00 PM

Saturday

9:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

We are a family owned business that strives on customer satisfaction. Also we have been in business for 30 years.

"Quality and service is our pride!"

Reviews

4.2 out of 5 4.2
158 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 16, 2019

    I bought the car back in Apr. 2019 had to take car back 3 to 4 times for the converter to dealer. Was told it was now fixed. Just last month car steering... lock and car stopped Completely in the middle of traffic. Engine light Never came on and it still don't come on. Car won't start now. I would Never buy another car from here. Risk me and my children's life for what?

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 7, 2019

    The folks at Small Town were friendly, informative, and made it easy to purchase one of their vehicles. Would gladly tell others about them !

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 16, 2019

    Ryan was a pleasure to deal with. Bought a Dodge Ram 2500 to tow my horse trailer. Searched a 50 mile radius, came across this beauty. Worth the hour... drive to make my purchase.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2019

    I recently purchased my second used car within one year. Both were in excellent condition, priced VERY reasonably and were "delivered" without ANY issues.... This dealership is a "family" that treated us with integrity, sincerity and respect. I would recommend them to ANYONE! Thank you!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2019

    Nice place to find a car your looking for, very helpful, friendly, fast service, they did everything right there for us, we will shop there again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 11, 2019

    I drove from Bflo, NY to look at an '03 Avalanche that Henry just got in. After speaking to him over the phone with him sending pics of the chassis underneath... to reassure my decision on going there, I felt confident enough to make the 4hr trip. Very hospitable and inviting family business, might I add. The vehicle wasn't perfect by any means, but the few flaws it had, I knew I could square away on my own. Going to a used car dealer with an open mind and knowing what you want can really ease any "bad" experience. Oh, and to ease the Wonder of why I made that drive, well I'm in the rust belt of NY and those particular vehicle was cleaner than clean Note: the buying process was rated low due to minor communication issues with the dealer/bank, being as though I resided out of state and the process being somewhat unfamiliar

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2019

    Owner Henry Sernak is an absolutely push and disrespectful owner. Yelled at son for trying to show us a car, for which we were not going to purchase on... the given day. Owner wouldn’t allow us to even see the inside of the car. Treated his son Bradley so disgusting and rude, by cursing at him in front of us. Beware of Henry Sernak who is the most disrespectful owner we have ever met. Owners sons were very helpful, kind, and treated us with the utmost respect. Stay away if owner is on premises!!!!!!!!!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for the misunderstanding and any inconveniences, the son and owner were having a bad day which happens in a regular life, no one is perfe...ct. Again we truly apologize from our hearts here at Small Town Auto and hope to be forgiven at all costs.

  • 5.0 out of 5
    May 8, 2019

    Purchased A 2005 Ford F150 FX4, Very clean and great shape and the price was very reasonable. I would definitely return to this dealership in the future... if I ever need another vehicle

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 23, 2019

    I bought a 2007 Toyota Tacoma. I haven't had it that long but It seems to be exactly what I wanted. The dealership seemed straight forward and no B/S.... Friendly but not falling all over you, Which is exactly what I wanted. I went there looking for a truck not a friend. As of right now I would recommend this dealership to someone and would return myself in the future. Hopefully I still feel that way down the road.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2019

    I HAD A GREAT EXPERIENCE WITH THIS DEALERSHIP. THE PEOPLE WERE FRIENDLY AND I FOUND WHAT I WAS LOOKING FOR AT A GREAT PRICE. THEY WENT ABOVE AND BEYOND... TO GET A LOAN FOR ME. THANK YOU.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews