Reviews
The owner of this business is a unethical.
The owner of this business is a unethical. I picked out a vehicle for my daughter at a set price with them. I got approved for the loan and even purchased the car insurance. I then get a call from them saying the price of the car had a typo and they wanted $1,000 more. That was a lie. The owner called me back and offered to take $700 more. Then called again and offered it at the original price he gave me. He just wanted to try to get more money for the vehicle. I would never give this business a dime.
The owner of this business is a unethical.
The owner of this business is a unethical. I picked out a vehicle for my daughter at a set price with them. I got approved for the loan and even purchased the car insurance. I then get a call from them saying the price of the car had a typo and they wanted $1,000 more. That was a lie. The owner called me back and offered to take $700 more. Then called again and offered it at the original price he gave me. He just wanted to try to get more money for the vehicle. I would never give this business a dime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
how do we feel, what heart do you have to sell a car with
how do we feel, what heart do you have to sell a car with all these problems we are not even afraid that I could have an accident when I was leaving your dealer because i live 1 hour to your dealer We sell a car all under the car it's not good if the wheel was ripped off I got under a truck, that wouldn't tell us anything?we're very cruel,i spent 1899$ for repair after 1 day i bought the car when i bought the car you told me you sell me a warranty for a car for 400$ if i need it call you before 8days i call in 5day because i don't have more money to repair the rest you refused because you know the car have a lot of problems thanks God i didn't dead when i leave your dealer with this car people please be careful with this small town auto sales over there is very bad after they’re sell me the car they’re not pick up my phone
how do we feel, what heart do you have to sell a car with
how do we feel, what heart do you have to sell a car with all these problems we are not even afraid that I could have an accident when I was leaving your dealer because i live 1 hour to your dealer We sell a car all under the car it's not good if the wheel was ripped off I got under a truck, that wouldn't tell us anything?we're very cruel,i spent 1899$ for repair after 1 day i bought the car when i bought the car you told me you sell me a warranty for a car for 400$ if i need it call you before 8days i call in 5day because i don't have more money to repair the rest you refused because you know the car have a lot of problems thanks God i didn't dead when i leave your dealer with this car people please be careful with this small town auto sales over there is very bad after they’re sell me the car they’re not pick up my phone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Truck
Bought a 2002 Dodge 1500 SLT with 84,450 miles on it. Picked it up the following day and drove 2 hrs. home. Liked the truck after driving 1/2 an hour.....loved it by the end of the 1st hour. Great buying experience. Would definitely recommend them.
Great Truck
Bought a 2002 Dodge 1500 SLT with 84,450 miles on it. Picked it up the following day and drove 2 hrs. home. Liked the truck after driving 1/2 an hour.....loved it by the end of the 1st hour. Great buying experience. Would definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst car buying experience ever drove it put deposit
Worst car buying experience ever drove it put deposit down couldn't sell the vehicle
Worst car buying experience ever drove it put deposit
Worst car buying experience ever drove it put deposit down couldn't sell the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst car buying experience ever... I wanted that perticial vehicle...I drove ,2 hours there put a deposit down,to pic it up Saturday morning .....got there wouldn't sell it to me ....really you could have called me before I drove 2 hours up there to pic it up.....(.still shaking my head) Really!!!? Very poor DR.
Can't say enough...wasted my time and my money.. Poor business practice....if I did that as a contractor I'd be broke!!! Bad show...
Oh...got my deposit back thank God
Oh forgot,what's the name of that car dealer you get your vehicles From????
Exceptional customer service
Exceptional customer service. I recently purchased a vehicle from Small Town Auto. The process was handled with professional, courteous, yet “small town friendly” service. There was even a small hitch (on my end) that required extra handling on their part. They came through efficiently and made sure every detail was done correctly. The whole experience was a breath of fresh air in today’s world. Thank you!!!!
Exceptional customer service
Exceptional customer service. I recently purchased a vehicle from Small Town Auto. The process was handled with professional, courteous, yet “small town friendly” service. There was even a small hitch (on my end) that required extra handling on their part. They came through efficiently and made sure every detail was done correctly. The whole experience was a breath of fresh air in today’s world. Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great affordable car--reliable too!
I was looking for a chevy impala and I found one at Small Town Auto thru cars.com. It was in beautiful shape both inside and out. Even though it was a little older-2009 I decided to take it because of the low mileage-68,000. I am so satisfied. I wanted to wait a few months before writing this review to make sure I had no real problems with the car. There was a minor problem with the starter but the dealership took care of it and it was just over the 30-day warranty. It rides so smoothly and it has a lot of power as soon as you step on the gas the front end lifts up and boy it goes! I know it's a little older but I am so satisfied. I can tell this car will last. It's well worth the money and I only gave 750.00 down because that's all I had at the time. They work with you. So don't be afraid, if you need a car buy one from this dealership! I'm not sorry you won't be either!
Great affordable car--reliable too!
I was looking for a chevy impala and I found one at Small Town Auto thru cars.com. It was in beautiful shape both inside and out. Even though it was a little older-2009 I decided to take it because of the low mileage-68,000. I am so satisfied. I wanted to wait a few months before writing this review to make sure I had no real problems with the car. There was a minor problem with the starter but the dealership took care of it and it was just over the 30-day warranty. It rides so smoothly and it has a lot of power as soon as you step on the gas the front end lifts up and boy it goes! I know it's a little older but I am so satisfied. I can tell this car will last. It's well worth the money and I only gave 750.00 down because that's all I had at the time. They work with you. So don't be afraid, if you need a car buy one from this dealership! I'm not sorry you won't be either!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought 3 vehicles from small town and all were great!
Bought 3 vehicles from small town and all were great! Drove the last one we bought back to Chicago 2 weeks after buying it and the alternator gone out on the way home about 2000 miles later. Even though they did not have to Ryan bought me a new alternator for free! Great people and highly recommended! I will be back!
Bought 3 vehicles from small town and all were great!
Bought 3 vehicles from small town and all were great! Drove the last one we bought back to Chicago 2 weeks after buying it and the alternator gone out on the way home about 2000 miles later. Even though they did not have to Ryan bought me a new alternator for free! Great people and highly recommended! I will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking to buy a car, then this is the place!
I am 100% satisfied with my car. Henry and Ryan were very understanding and helpful. If you are looking to purchase a vehicle I would definitely recommend talking to Ryan. Thank you both for everything, Susan
Looking to buy a car, then this is the place!
I am 100% satisfied with my car. Henry and Ryan were very understanding and helpful. If you are looking to purchase a vehicle I would definitely recommend talking to Ryan. Thank you both for everything, Susan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
quick and fair deal, nice people, vehicle was clean.
quick and fair deal, nice people, vehicle was clean. they didn’t mind that we came during a snow squall
quick and fair deal, nice people, vehicle was clean.
quick and fair deal, nice people, vehicle was clean. they didn’t mind that we came during a snow squall
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stay away!
Bought a vehicle for my daughter from this place. On my way out the door, the finance guy said "if anything happens'' we will split the labor charges with you. I should have left the vehicle because the transmission blew within 5 weeks and then the motor blew within 9 months. They knew the car was junk and sold it anyway.
Stay away!
Bought a vehicle for my daughter from this place. On my way out the door, the finance guy said "if anything happens'' we will split the labor charges with you. I should have left the vehicle because the transmission blew within 5 weeks and then the motor blew within 9 months. They knew the car was junk and sold it anyway.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase