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1 lifetime reviews.

  • Horrible customer service; poor quality vehicle

    This company was very nice and accomodating when I initially purchased the car. Since, they have been unresponsive with poor customer service. My car ...was "rigged up" and failed expection several times. My temporary tags expired and my regular tag was not in; when i called about them Wayne was really disrespectful and advised that it was not his problem that I was driving around with expired tags. Jason lied and said he was out of town but would have tag by 4 pm. and was seen at a nearby establishment (the Court house). Its now 5:15 and Jason is still not here with my tag!! This is horrible business and I urge you not to involve yourself with this car lot!!!! I did not get my tag until 6 p.m.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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BAT Automotive
2201-2205 N Dupont Hwy New Castle, DE 19720
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