This place is horrible, it’s owner is horrible, their cars are horrible. Bought a car from here and the clear coat was peeling off, owner said “oh... I never noticed that,” even though he drove the car for 3 months. The car had mechanical issues within 2 days of buying it so I took it back and demanded it was fixed or that I got my money back. They took it to another dealership and dropped it off for over a month and wouldn’t answer my calls or emails, not to mention the owner was always “gone” the second I walked in the door. I will never ever recommended this dealership to even my worst enemy. This place needs to be shut down.
Purchased our Buick Regal through Josh Jones. Great service and assistance through all phases of transfer and licensing. Very knowledgeable of all types... of warranty and extended service contracts. Will recommend ARP and Josh to anyone.
1 year after buying a car from ARP I'm so happy with my purchase, I haven't had any issues! I also got my windows tinted there, turned out great! Great... quality and low cost!
I just bought an older 4Runner from Josh at ARP. I went to test drive it twice and had it checked out by a Toyota dealership to be safe but the car checked... out. Josh was friendly, easy to work with, and we arrived at an agreement on the deal quickly. I will be back if I need any repairs that I can't do myself. Josh has been doing this for a long time and they seem to run a quality, honest shop. This isn't a BMW dealership with a luxurious waiting area and accommodations, but if you're looking for a quality used car, I would recommend them. I have put a couple hundred miles on the 4Runner and so far, so good.
I drove 200 miles because Josh Jones assured my the truck I was coming to look at was rust free one owner. It was not. The front brake lines are about... to rust thru and they are a body shop that fixed the rust above rear tires with 3 inches of body puddy then repainted. Not a good dealer
THIS IS THE 2ND DEALER I HAVE ATTEMPTED TO EMAIL/ CALL 5X FROM WAUKESHA WI, AND NEVER WAS CALLED OR EMAILED BACK, OR NOBODY ANSWERS THE PHONE. OBVIOUSLY... THEY DO NOT CARE IF THEY SELL ANY USED CARS. WOULD NEVER GO ANYWHERE ELSE IN WAUKESHA
We are very sorry to hear about your trouble In contactIng us, although we do our best to answer emaIl's and return phone calls to our customers we, f...rom time to time, get busy and unfortunately a few call backs and email's may slip through the cracks and get lost. We are extremely sorry to cause you this disappointment and i assure you this is not how we do business with any of our customers, i can give you my personal cell phone number and email address to be sure that you can contact us without any interference from any sort of clerical or Internet errors. We will look into what happened with this situation immediately and do our best to fix the problem, please accept my apologies, and i look forward to being able to help you with any other questions or concerns if you would be kind enough to allow us to help. Thank you for bringing this to my attention. Josh
Great customer service and excellent quality of repairs.
Thank you for the great review! We look forward to helping you again in the future. Josh
Excellent repair service in a timely manner. Very friendly, as well as knowledgable.
Easy to work with. Available immediately to help on major issues. Willing to tow from hometown (jefferson) to ensure we can continue to work with arp.... No complaints on our side.
I'm satisfied with my oil change. The staff was friendly and very helpful.