Reviews

4.5 out of 5 4.5
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 1, 2017

    Purchased our Buick Regal through Josh Jones. Great service and assistance through all phases of transfer and licensing. Very knowledgeable of all types... of warranty and extended service contracts. Will recommend ARP and Josh to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2016

    I just bought an older 4Runner from Josh at ARP. I went to test drive it twice and had it checked out by a Toyota dealership to be safe but the car checked... out. Josh was friendly, easy to work with, and we arrived at an agreement on the deal quickly. I will be back if I need any repairs that I can't do myself. Josh has been doing this for a long time and they seem to run a quality, honest shop. This isn't a BMW dealership with a luxurious waiting area and accommodations, but if you're looking for a quality used car, I would recommend them. I have put a couple hundred miles on the 4Runner and so far, so good.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 22, 2017

    1 year after buying a car from ARP I'm so happy with my purchase, I haven't had any issues! I also got my windows tinted there, turned out great! Great... quality and low cost!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2015

    I drove 200 miles because Josh Jones assured my the truck I was coming to look at was rust free one owner. It was not. The front brake lines are about... to rust thru and they are a body shop that fixed the rust above rear tires with 3 inches of body puddy then repainted. Not a good dealer

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2014

    THIS IS THE 2ND DEALER I HAVE ATTEMPTED TO EMAIL/ CALL 5X FROM WAUKESHA WI, AND NEVER WAS CALLED OR EMAILED BACK, OR NOBODY ANSWERS THE PHONE. OBVIOUSLY... THEY DO NOT CARE IF THEY SELL ANY USED CARS. WOULD NEVER GO ANYWHERE ELSE IN WAUKESHA

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear about your trouble In contactIng us, although we do our best to answer emaIl's and return phone calls to our customers we, f...rom time to time, get busy and unfortunately a few call backs and email's may slip through the cracks and get lost. We are extremely sorry to cause you this disappointment and i assure you this is not how we do business with any of our customers, i can give you my personal cell phone number and email address to be sure that you can contact us without any interference from any sort of clerical or Internet errors. We will look into what happened with this situation immediately and do our best to fix the problem, please accept my apologies, and i look forward to being able to help you with any other questions or concerns if you would be kind enough to allow us to help. Thank you for bringing this to my attention. Josh

  • 5.0 out of 5
    February 24, 2014

    Great customer service and excellent quality of repairs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review! We look forward to helping you again in the future. Josh

  • 5.0 out of 5
    February 24, 2014

    Excellent repair service in a timely manner. Very friendly, as well as knowledgable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2014

    Easy to work with. Available immediately to help on major issues. Willing to tow from hometown (jefferson) to ensure we can continue to work with arp.... No complaints on our side.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2014

    I'm satisfied with my oil change. The staff was friendly and very helpful.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2014

    Sale went very well. New location is much more convenient. Car has been running great since I bought it. Would recommend to anyone looking for a new car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 stars! We appreciate your business and look forward to hearing from you again, please let us know if there is anything at all that we... can do to help you if you ever need any car advice! Josh

View More Reviews