Reviews
Write a reviewOne of the best dealer experience I have had
Julian was great. I was looking for a specific car, and this he had exactly what I was looking for. He was very thorough in going over all the paperwork with the car. He gave all the details of previous owners, and showed me the service records he had of the vehicle, and offered to give them to me. He was willing to work with me in the price and wanted to see me leave with the car. The car was super clean, and I was very pleased with the car. Only thing that would have been better would he filled the car up before we left with it. Overall this was a great experience, and I would recommend everyone to check out his dealership if they were in the market for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you. We hope to see you in the future. From your friends at Prime Autos
Very satisfying experience.
Needed to sell my vehicle recently and found the right place to do it. Prime Autos in Hagerstown was fast, honest and especially friendly. The whole experience was easy and has left me with a very good opinion of this dealership and the owners. Would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Adam for selling us a nice car. We are glad we were able to give you the best deal. From Your fiends at Prime Autos
Very satisfied customer
Very professorial nice staff! Felt very comfortable fast speedy service! All cars on the lot were excellent. What I enjoy most is every car on the lot is hand picked by owner not just bought at random auction by staff on a budget! He looks for qulity and does careful inspection of each car! He was negotiable willing to work with me and def wanted to see me leave with a car! I must said I had a 100% OUTSTANDING service thus far with this car lot !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Amanda and Christine. We appreciate that you gave us a chance to earn you business. We hope to see you in the future as return customers. From your friends at Prime Autos
Firtst buy
This was my first experience buying a car and it was great! Would , and will, recommend to everyone that I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Matt. We are glad that we sold you your first car. We wish you happy driving for many many miles. Form your friends at Prime Autos
Great Place and Service
I explained to Julian what I needed and he took care of everything else! I got a great vehicle and he took care of everything and made things super easy. I couldn't ask for better service!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Missy for giving us a chance to earn your business. We wish you safe and worry free driving for many many miles. From your friends at Prime Autos
2003 Buick Lesabre Custom, second purchase ii
I bought a 2001 ford escort from prime auto in 2002 and owned the vehicle for 12 years.I am making my second purchase from prime auto because I have had reliable and friendly service from this organization and have had great experiences with both the vehicle and owners of this company.i also plan to purchase more vehicles{for my children}through this company.thank you prime auto!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Sean for the kind words. We are pleased that the car you bought from us lasted you 12 years and you came back for another one. As you know we are family owned and operated and we value each and every one of our customers with respect, appreciation and gratitude. We hope to see you in the future again. We wish you happy and save driving for many many years.
2007 Toyolta corrolla
Happy with everything. This is a second family purchase from Prime Autos and we are very satisified with Prime Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Many Thanks to you Lydia and your family for being loyal customer of Prime Autos over the years. We appreciate your business and hope to see you again in the future. From your friends at Prime Autos
AMAZING SERVICE!!!!
Just bought my 2012 chevy equinox I'll be recommending prime auto to my family and friends best price extra clean and amazing service from the test drive to the purchase it was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Heather and Steve. We appreciate your business.