Jaguar Land Rover Columbia

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
86 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 29, 2019

    I had the best experience here! Amita and Blake are amazing! This was by far the most smooth experience I had. I would highly recommend coming here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 19, 2019

    Great experience buying from Land Rover Columbia. Thanks to Brandon Desplinter who started the process and Amita Patel for doing an excellent job in completing... it. My wife is ver happy as a first time owner of her new Range Rover Sport HSE which is awesome.

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    Shopped for a new car
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  • 5.0 out of 5
    October 10, 2019

    Shawn does an awesome job and secures me a loaner every time!!! Great Service Manager. I would highly recommend you use this dealership for all your needs.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    September 16, 2019

    Great experience as always with Land Rover Columbia! They always make you feel welcome and at ease, check them out if you are on the market !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 6, 2019

    We were leaving Charleston due to hurricane Dorian and got a warning light while traveling to Charlotte. We called Dick Smith Land Rover Jaguar in Columbia... and they could not have been more accommodating even though they were very busy and we had no appointment. They even gave us a ride to lunch nearby and picked us up when we were thru! Truly awesome service!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 5, 2019

    Second transaction with the quality folks at Columbia Jaguar Land Rover. You simply do not find better customer service, more knowledgeable and courteous... personnel and a top notch sales and service process!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 29, 2019

    Very pleased with my new Range Rover! Amita was very helpful and I would recommend her to anyone! She is very knowledgeable about current inventory and... all of the options available! Ask for her when you visit the dealership!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 10, 2019

    Shawn is incredibly helpful and professional. He went over and beyond to make sure I had everything I needed. I will definitely ask for him the next time... I bring my car in for service.

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    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    May 15, 2019

    The facility is very nice and misleading. You think you’re being welcomed only to discover a staff they hired from a temp agency. I purchased a Brand New... Range Rover Velar and the process of acquiring the vehicle was more of a hassle than it was worth. I requested certain options on a vehicle and they were not accommodating. I was finally given a vehicle that was what i requested only to discover the options i was told were on were no where to found. Calling to get this rectified was a nightmare. After 7 months of ownership, my glovebox still has a hole in it where a key lock should be but the dealer keeps insisting it’s not missing. I will never recommend this dealership. If my rover breaks down in front it, is pay $1000’s to have it towed elsewhere. The staff was very rude. Apparently having a beard makes a white person a hobbit. I was constantly trying to be sold a different vehicle than what i stated i wanted. I wanted a velar, they told me it’s nothing but a fad and i wanted a jag. I will never come back.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 11, 2019

    Amita was very helpful during the whole process. I would definitely refer her to my friends and family. Thank you so much for your great customer service.

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    Shopped for a used car
    Did make a purchase
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