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Tasca Ford Berlin

(1,678 reviews)
Visit Tasca Ford Berlin
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 860-4828 (866) 860-4828
Used (866) 861-0167 (866) 861-0167
Service (866) 862-3251 (866) 862-3251

Reviews

(1,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tasca Ford Berlin from DealerRater.

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I would not recommend the Tasca service department to

I would not recommend the Tasca service department to anyone. Sales was a good experience but I don’t think I will be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I appreciate your feedback about our service department, and I would like the chance to understand your concerns. If you would like to discuss this further, please feel free to reach out to me directly at Tasca Ford Berlin. I look forward to hearing from you. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

I had an appointment to get my oil changed and asked if I

I had an appointment to get my oil changed and asked if I could come in earlier. I was able to do so, and my car was serviced immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We’re thrilled to hear that you were able to come in earlier for your oil change and that we could service your car right away. At Tasca Ford Berlin, we strive to provide prompt and efficient service to all our customers. We appreciate your feedback and look forward to seeing you again for your next appointment! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

Excellent service.

Excellent service. They got our vehicle in right away. Even offered to pick it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I'm thrilled to hear you received excellent service at Tasca Ford Berlin. It's great that we could accommodate your vehicle quickly and even offer pickup. I appreciate your feedback and hope to assist you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

It was fine.

It was fine. Good service and quick. A b c d e f g h I j k

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your rating! I'm glad to hear that you experienced good service and a quick turnaround at Tasca Ford Berlin. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

Excellent service as usual no complaints from me.

Excellent service as usual no complaints from me. Customer service is great and techs are knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! I appreciate your kind words about the excellent service and knowledgeable technicians at Tasca Ford Berlin. It's always our goal to provide top-notch customer service. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

Kat the business manager was awesome and very helpful

Kat the business manager was awesome and very helpful with explaining different packages. The man who showed me how to use the car and different features was also very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I'm glad you had a positive experience with our team at Tasca Ford Berlin. It's great to hear that Kat was able to assist you with the different packages and that our staff took the time to show you how to use your new car's features. I appreciate your support and look forward to serving you again! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

Colin is GREAT sales manager.

Colin is GREAT sales manager. Been buying new vehicles for 54 years. He is about the best I ever dealt with. Not once did I break out in a sweat which has never happened before when purchasing a new vehicle. Colin, Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! I am thrilled to hear that you had such a positive experience with our sales manager, Colin, at Tasca Ford Berlin. Your comfort during the vehicle buying process is incredibly important to me, and I'm glad that Colin made it a smooth experience for you. I look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

everybody was friendly and helpful i will be back for

everybody was friendly and helpful i will be back for other repair on my 2023 ford f 150 truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! I'm thrilled to hear that you found our team at Tasca Ford Berlin to be friendly and helpful. I look forward to assisting you again with your 2023 Ford F-150 truck for any future repairs. Don't hesitate to reach out when you're ready for your next visit! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

They took really good care of me.

They took really good care of me. They listened and they took care of the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

It’s close to home.

It’s close to home. They have a nice waiting area and friendly staff. I have been satisfied every time I come in . Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you appreciate our convenient location, welcoming waiting area, and friendly staff at Tasca Ford Berlin. Your satisfaction is our top priority, and I look forward to assisting you again in the future. Thanks for choosing us! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546