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Reviews

Average Ratings

4.9
Average based on 66 reviews
  • Great Experience

    Carlos Montero was my Sales guy...awesome, very easy and quick process. No hostage tactics like a lot of other dealers. Will buy from them again...


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    Carlos Montero was my Sales guy...awesome, very easy and quick process. No hostage tactics like a lot of other dealers. Will buy from them again. I did entire process over phone/internet/email and was in and out of there in an hour. Gave me their best foot forward, not a lot of hassle. Gave me a good number on the trade. All in all a very fair transaction that i'm very very please I didn't waste 6 hours haggling between sales guy and GM. I really liked this place.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Buyca

    Friendly service. Carlos was very helpful and was willing to work with us.


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    Friendly service. Carlos was very helpful and was willing to work with us.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great buying experience !!!

    We were very impressed with Josh the salesperson and the experience overall was very comfortable and pleasant !! Two thumbs up !!


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    We were very impressed with Josh the salesperson and the experience overall was very comfortable and pleasant !! Two thumbs up !!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Awesome Car Buying Experience

    It was a great experience. I was not pressured into buying and they listened to what I wanted in a vehicle and got me that vehicle. I would recomm...


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    It was a great experience. I was not pressured into buying and they listened to what I wanted in a vehicle and got me that vehicle. I would recommend Century Buick and Steven Royall for your car buying needs.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Will Not Buy Anywhere Else

    I just bought my 3rd vehicle from Steve Davis at Century Tampa, Buick GMC. My lease was expiring in 3 months and I was unsure of whether to buy i...


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    I just bought my 3rd vehicle from Steve Davis at Century Tampa, Buick GMC. My lease was expiring in 3 months and I was unsure of whether to buy it or buy something else, potentially more affordable. I am a single mother, recently unemployed and living on a fixed retirement income. Being unemployed put me in financial difficulty and destroyed my credit so I was fairly certain I would not be financed. Century customer care called and set up an appointment with my preferred sales associate, Steve Davis. I'd forgotten how customer oriented Century is when I asked what days Steve has available and was told he'd be available at MY convenience. After I bought my first car at Century I received phone calls several times a year asking about my satisfaction with the vehicle and instructing me to call if I had any issues or concerns. That first experience was unpressured and a laugh a minute and was hands down the easiest car buying experience I'd ever had after 10 cars bought from 7 different dealerships over four states. I never had the feeling of 'one and done' after I left the lot in my new car. Century Customer Service called almost immediately to ensure my buying experience was satisfactory and to ensure I had no questions or concerns. The periodic phone calls from Steve to touch base and make sure I still loved my car was an added bonus and one of the many reasons why I won't consider buying from any other dealership. When I sat down with Steve, I let him know my financial difficulties and told him I didn't want to waste his time because I was pretty sure I couldn't be financed. Steve reassured me, saying "helping people is never a waste of time" and explained the options with regard to the end of the lease and what potential options the dealer could provide in terms of buying it or not. His ultimate goal was to ensure he helped me and that we arrived at a solution I was comfortable with and could afford. Ultimately his advice was to decide on a vehicle and then 'spit ball' a couple of options and see what would stick. With that aim, and Steve already knowing what vehicle, options, color and trim I wanted, he took me to see some models. I tried looking at something different than my usual for a change of pace. Steve humored me, until I couldn't decide on anything else and took me to see the one he already figured out I would want. Needless to say it was love at first sight - that's how well he'd gotten to know me over the years of phone conversations and chit-chat during maintenance visits. I don't know, nor have I heard of a dealership that encourages their sales associates to develop a human connection and friendship centered around a car. This is certainly the case at Century. Their philosophy really is centered around family and they prove it in how they treat customers everyday. Long story short the Century team, from GM Doug Todd and Gary in Finance, spearheaded by Steve Davis, worked well beyond the 'extra mile' and by putting the human aspect of business over the profit margin of the dealership, got me financed and into a new car. It is humbling to know that there are still a few companies out there who value human connection and relationships and will sacrifice profit to maintain that relationship and to genuinely help someone in need. Century proved that yesterday when I was able to purchase a new car at a price that was 100% in my favor and with a payment structure I could afford and at a net loss to Century profit margin. Their willingness to help me when I needed it most has cemented my loyalty. If you're in the market for a vehicle, do not buy until you've been by Century and spoken with Steve Davis. You won't regret it.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent

    Excellent experience! Would recommend over and over again!


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    Excellent experience! Would recommend over and over again!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Pleasurable experience

    Great low pressure buying experience, very personable staff as well.


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    Great low pressure buying experience, very personable staff as well.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Century Buick Recommended

    Steven Royall and Josh Clay did a great job finalizing my deal on a 2016 Buick Encore. I enjoyed working with both of them and felt like they ans...


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    Steven Royall and Josh Clay did a great job finalizing my deal on a 2016 Buick Encore. I enjoyed working with both of them and felt like they answered all my questions honestly.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Beyond impressed and satisfied!

    Steven royall was very helpful and patient. This being my first time leasing a car I had a lot of questions and concerns, Steven went above and be...


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    Steven royall was very helpful and patient. This being my first time leasing a car I had a lot of questions and concerns, Steven went above and beyond to meet all my needs and answer any questions. The entire staff was very pleasent and all very helpful. I have already referred a few friends to buy from you guys. I could not be happier with my purchase and have the most piece of mind knowing I got the best service and best deal with all the coverage for a reasonable price. Ask for Steven when you get there you wont be disappointed!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Beyond impressed and satisfied!

    Steven royall was very helpful and patient. This being my first time leasing a car I had a lot of questions and concerns, Steven went above and be...


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    Steven royall was very helpful and patient. This being my first time leasing a car I had a lot of questions and concerns, Steven went above and beyond to meet all my needs and answer any questions. The entire staff was very pleasent and all very helpful. I have already referred a few friends to buy from you guys. I could not be happier with my purchase and have the most piece of mind knowing I got the best service and best deal with all the coverage for a reasonable price. Ask for Steven when you get there you wont be disappointed!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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