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I will be dealing with you personally when you visit or call our dealership. I live locally in Frederick County and love working with Chevrolet. 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Criswell Chevrolet of Thurmont

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:30 PM
Service 7:00 AM - 7:30 PM

Criswell Chevrolet of Thurmont Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:30 PM

Tuesday

7:00 AM - 7:30 PM

Wednesday

7:00 AM - 7:30 PM

Thursday

7:00 AM - 7:30 PM

Friday

7:00 AM - 7:30 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2014

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

...



At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

"We listen and you matter, because We're Driven by YOU!"

Reviews

4.8 out of 5 4.8
292 lifetime reviews. Includes reviews of Criswell Chevrolet of Thurmont from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 2, 2019

    It was a pleasure buying a vehicle from Mike at Criswell-Thurmont. We had not bought a vehicle in almost 10 years and were a little anxious about the... process. Mike was able to answer all our questions and made it a comfortable experience. We would definitely recommend Mike Chuckerel and Criswell of Thurmont to our friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's rewarding to see that Mike and Criswell of Thurmont have earned your recommendations! We think buying a vehicle should be an easy and enjoyable e...xperience and it's wonderful to know that your questions were addressed throughout the purchasing process. We look forward to the next opportunity to work with you!


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

    Mark Levy

    Finance Manager marklevy@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    September 30, 2019

    Mike provided me with the best service I have ever received from a dealer. You will be surprise of how kind and gentle Mike's voice is...especially if... you think that he used to be a policeman for 30 plus year before starting to sell cars. :) I will for sure recommend Criswell Chevrolet to family and friends in the future , an I will definitely point them in Mike's direction. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for choosing Criswell of Thurmont for your recent vehicle purchase! We're thrilled to see that you had an outstanding buying experience while w...orking with Mike as your sales consultant. We value your business and truly appreciate the recommendations.


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

  • 5.0 out of 5
    September 29, 2019

    It was very nice to work with Mike purchasing my vehicle he was a real gentleman I will let my friends and family know that this is a good place to... purchase a vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our pleasure to provide a remarkable buying experience at Criswell of Thurmont! Mike and the other members of our staff take pride in offering a ...courteous and informative purchasing process from start to finish and we look forward to helping others find a perfect vehicle from our wide selection of available options.


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

  • 5.0 out of 5
    September 13, 2019

    Mike Boyce was my salesman . He assisted me with my very 1st car purchase! I had a small hiccup with my auto insurance but Mike was very patient & assisted... me in every way he could to make my dream car purchase possible! He went above and beyond even helped my transfer belongings out of my old car into my new one! Everyone else in the saleroom were also helpful! I know I will be coming back here for future purchases !

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's fantastic to see that you had such a pleasant car buying experience while working with the helpful team at Criswell of Thurmont. Providing a grea...t purchasing process is important to us and our sales staff, like Mike, work hard to ensure every customer is completely satisfied with their buying event. We value your business and look forward to continuing to work with you!


    Worked with:
    Mike Boyce

    New Car Sales Manager mboyce@criswellauto.com

    (5.0) 114 reviews

  • 5.0 out of 5
    September 5, 2019

    Mike Chuckerel exemplifies what I believe a car salesman should be. I contacted the dealership about this vehicle from an internet ad, Mike called me within... 5 minutes. I decided to make the 40 minute drive to look at the truck and asked for Mike when I arrived, Mike was extremely professional and personable and showed a genuine interest in my personal vehicle needs with no pressure to make a higher priced sell. Mike made the entire process an enjoyable experience, it was a pleasure working with a salesman that puts his customers first.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to recognize the exceptional customer service you received while working with Mike at Criswell of Thurmont! Custome...r satisfaction is a priority for our staff and it's fantastic to see that you were not disappointed with your visit to our dealership. We value the opportunity to work with you and look forward to being of assistance with any future automotive needs.


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

  • 5.0 out of 5
    August 29, 2019

    I put in a request for more information about a Tahoe that I was interested in and instantly I got an automatic reply from someone. I was thankful for... the reply but then Jake sent out a personal email which honestly meant so much more. I made an appointment that night and Jake was actually the first person to greet us with a smile on his face. It turned out that the Tahoe I was interested in was not exactly what I was looking for but that didn't stop Jake from getting me exactly what I wanted. We test drove another vehicle before finding the PERFECT one! He was great and patient and if he didn't know the answer to my question, he immediately searched for it! I cant say anything poor about the whole experience. Jake and the gang were very upfront with the information and I will 100% be coming back and asking for his service again! Thank you Jake, it rides like a dream!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for sharing these wonderful comments about your recent experience at Criswell of Thurmont! It's fantastic to know that you were treated... to an exceptional car buying experience that focused on what you wanted and needed in a vehicle. Jake and the other members of our staff make customer service a priority and are dedicated to ensuring every visit to our dealership is amazing. We're happy to see that you are thrilled with your new vehicle and we look forward to working with you again!


    Worked with:
    Jake Brown

    New Vehicle Sales jakebrown@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    August 24, 2019

    Great experience. Was easy to find the perfect truck at an Awesome price!! We loved everything from Mike to Andy in financing! Would recommend anyone... even from PA 😉 like us to drive the extra mile!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So many of our customers agree that the outstanding buying experience at Criswell of Thurmont is well worth the drive! It's exciting to see that you e...njoyed an all-around remarkable purchasing process while working with the friendly and professional staff at our dealership. We value your business and sincerely appreciate the recommendations.


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

    Andy Russo

    F&I Manager arusso@criswellauto.com

    (5.0) 21 reviews

    Erick Greene

    Service Advisor egreene@criswellauto.com

    NOT RATED

  • 5.0 out of 5
    August 19, 2019

    This was my second time working with Mike and he exceeds all expectations. He is very professional and always a pleasure to work with. He is very informative... about the car you are looking to purchase. We will definitely continue working with Mike in the future!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for choosing to work with the Criswell of Thurmont team! We're happy to see that you found our staff to be so courteous and knowledgeable. We l...ook forward to your next visit with us!


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

  • 5.0 out of 5
    August 14, 2019

    Mike Chuckerel is probably going to be my salesperson for the rest of my life ..I have never had a sales experience where there was no pressure and he... answered every question with the utmost honesty and integrity, When my purchase had an issue Mike went above and beyond to make it right and insure I remained happy with my experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to see that you had an overall great buying experience while working with Mike at Criswell of Thurmont! We look forward to continuing to w...ork with you on any of your future automotive needs.


    Worked with:
    Mike Chuckerel

    Used Car Sales Consultant mchuckerel@criswellauto.com

    (5.0) 15 reviews

  • 1.0 out of 5
    August 10, 2019

    Went in to get a truck...they gave me crap for my trade...not even kkb...about $4500 less then other dealerships.and when I said that was the lowest appraisal... I have gotten for it .he told me to come back when I win the lottery..by far the worst and rudest dealership IV worked with...I'll never go there again and I'll be sure to tell everyone about me and my family's experience there..update....after a few attempts by the dealership to get ahold of me to try to change my review of them ...I'm not...you can't change what already happened

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Clayton Kennedy

    New Vehicle Sales ckennedy@criswellauto.com

    (4.8) 27 reviews

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