Criswell Chevrolet of Thurmont

New 855-245-3026 Dealer Website
Used 855-835-6816 Email Dealer
Service 866-599-1142

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Reviews

Average Ratings

4.8
114 lifetime reviews. Includes reviews of Criswell Chevrolet of Thurmont from DealerRater.com
  • Happy Customers!😊
    March 22, 2017

    We traveled over 5 1/2 hours (1 way) to purchase our vehicle from Criswell of Thurmont. We received excellent service. Our Sales Consultant and Fi...


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    We traveled over 5 1/2 hours (1 way) to purchase our vehicle from Criswell of Thurmont. We received excellent service. Our Sales Consultant and Finance Manager were very honest, kind and courteous. Will definitely recommend Criswell Chevrolet to family and friends.

    Does recommend this dealer

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  • Amazing Experience!!!!
    March 17, 2017

    I just had the best experience buying a car that I have ever had!! Criswell is a big dealership but they make you feel welcomed, like you're in a ...


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    I just had the best experience buying a car that I have ever had!! Criswell is a big dealership but they make you feel welcomed, like you're in a small dealership where everyone knows your name. Every person I met or came in contact with was friendly and very helpful! The entire process was quick and painless.

    Does recommend this dealer

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  • New Chevy Volt
    March 12, 2017

    Smooth transaction and good attention to detail. This was an out of state deal and I was flying in to BWI from Maine to pick up the car. Price was...


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    Smooth transaction and good attention to detail. This was an out of state deal and I was flying in to BWI from Maine to pick up the car. Price was unbeatable anywhere in the US. I spent 11 months shopping for a gen 2 volt after my lease expired on my gen 1. I was worried that this one was too good to be true but it was real. Thanks Mike.

    Does recommend this dealer

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  • Sales Manager was Terrible
    March 9, 2017

    We worked with Dave Dollarhide. He was providing excellent service to us as a shopper. He showed us the specific car we initially called about a...


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    We worked with Dave Dollarhide. He was providing excellent service to us as a shopper. He showed us the specific car we initially called about and had it ready to go when we arrived. Dave was very personable and willing to help with any questions we had. When it came to numbers Dave's sales manager, Robert Harley was pushing for us to commit to the vehicle that night. When I explained we always sleep on a deal, he started giving us the typical sales pitch garbage. I had enough and told him he was lowballing our trade and I wasn't satisfied with the numbers. Robert then reworked the numbers and I was fairly satisfied (I didn't let him know that) but we needed the night to sleep on it. Robert became cocky, nasty and rather indignant saying that this is what he does for a living and it's not a game and some other derogatory comments. He acted as though we had never bought a car before (this is number 12 new and 46 total.) I was angry with his attitude when we left. When my wife and I got back to our car she was beyond angry. She said she didn't care if they had the last new car on the face of the planet, she would not buy from them. All because of Robert Harley's attitude. 2 days later we bought the same model from a different dealer that met the pricing this dealership gave us and 2 1/2 times the trade value.

    Does not recommend this dealer

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  • Nice Experience
    February 26, 2017

    It was a nice experience. The deal went smoothly and they were very knowledgeable and worked with us. Great price on vehicle! And financing was...


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    It was a nice experience. The deal went smoothly and they were very knowledgeable and worked with us. Great price on vehicle! And financing was easy.

    Does recommend this dealer

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  • Purchased new vehicle
    February 19, 2017

    This was by far the best dealership I have ever been to and purchased a vehicle. A majority of dealerships have pushy sales people. We did not e...


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    This was by far the best dealership I have ever been to and purchased a vehicle. A majority of dealerships have pushy sales people. We did not experience that at all here. All the sales people were friendly and willing to help.

    Does recommend this dealer

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  • New vehicle purchase
    February 14, 2017

    Clay was great...Very professional and knowledgeable. Would recommend this dealership if you are in the market for a Chevrolet. Very friendly st...


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    Clay was great...Very professional and knowledgeable. Would recommend this dealership if you are in the market for a Chevrolet. Very friendly staff and easy to find right off 15 N.

    Does recommend this dealer

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  • Great Deal Dougie
    February 6, 2017

    Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery e...


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    Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery experience.

    Does recommend this dealer

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  • Online Quote
    February 4, 2017

    I live in PA and I was browsing some dealers out of PA state to find the car I was looking for. I found Criswell of Thurmont. I requested an onlin...


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    I live in PA and I was browsing some dealers out of PA state to find the car I was looking for. I found Criswell of Thurmont. I requested an online quote and David took the time to give me the best quote for their new vehicle and as well to my trade-in "unsight seen" quote. I didn't purchase the vehicle yet but I am really thinking about getting and I will drive 3 hours all the way from PA to MD to get my next new car. Thank you so much for your outstanding job David!!!! It would be very nice to find salesperson like you around my home town!!!!

    Does recommend this dealer

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  • Best vehicle purchasing experience!
    February 2, 2017

    I was in the market for a new truck when I came across a listing on Auto Trader. Went to the Criswell website and asked a few questions via the on...


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    I was in the market for a new truck when I came across a listing on Auto Trader. Went to the Criswell website and asked a few questions via the online chat. Short time afterwards Mike Boyce gave me a call with more info. Living 3 hours away Mike held the truck I was interested in until I could get there. Upon my arrival I was greeted by Mike and we got the deal rolling. Never felt pressured by Mike or Jesse from the finance department. By far the best experience I ever had purchasing a vehicle. I would recommend Mike Boyce and Criswell Chevrolet to any one.

    Does recommend this dealer

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