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I'm Corey Joseph Jr I was born and raised in Lake Charles. I have a three year old son he is my life we enjoy visiting local parks and Chuck-E-Cheese! I enjoy reading and love watching Basketball. 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I\u001am Tiffany Miller I am the events and social media coordinator, I also help in finance and do title work. I love the fact that I get to help sponsor the local community and helping people get to know Volkswagen of Lake Charles. I\u001am originally from St. Louis Mo, and have a degree in the Culinary Arts. I love to cook, I enjoy reading and painting when I get a chance. I live locally with my boyfriend and our dog.","emailTxt":"tiffanymiller@vwoflakecharles.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/4af51fdfabbf.jpg","drDealerId":113385,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Management"}]

Volkswagen of Lake Charles

Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Volkswagen of Lake Charles Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2015

At Volkswagen of Lake Charles we take pride in offering a great customer experience. That includes having a large selection of new Volkswagen models and pre-owned vehicles which you can browse in its entirety online. It also includes many of the other tools that we have made available on our site, including the ability to get a quick quote, calculate payments and explore financing options. Everything that you need is right here a few clicks or taps away.

...



If you're a Louisiana Volkswagen owner looking for superior VW service in Calcasieu Parish, look no further. At Volkswagen of Lake Charles we know you're VW better than anyone else.

"“Driven to be Best”"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
312 lifetime reviews. Includes reviews of Volkswagen of Lake Charles from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 18, 2019

    This was our first time buying a Volkswagen and And it was a Great and easy buying experience!! Quintin was an awesome salesman!! Would definitely recommend...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Quintin Malveaux

    sales

    (4.9) 47 reviews

  • 5.0 out of 5
    January 17, 2019

    Jerald was very courteous, kind and patient! He answered all of my questions and helped with all of my needs. Great service all around! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerald Justice

    Service

    (5.0) 44 reviews

  • June 20, 2018

    This car buying experience has exceeded my expectations. Not only were the sales men curtious and knowledgeable, but they made every effort to accommodate... my unique situation. I did not expect to receive this much service nor to walk off the lot with my new vehicle that same day. This was truly an amazing experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Corey Joseph

    SALES

    (4.8) 15 reviews

  • 5.0 out of 5
    January 17, 2019

    Super staff, great service, awesome people! Always helpful and willing to assist in any way. Jerald is the best! Never leaves me in the dark and helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerald Justice

    Service

    (5.0) 44 reviews

    Lauren Johnson

    SALES

    (5.0) 44 reviews

  • 5.0 out of 5
    January 16, 2019

    Everyone was super nice and did what they could to get me in the car of my dreams! I was very limited on time but they did everything to make it work for... me and got me out in a timely manner! Really awesome people!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Quintin Malveaux

    sales

    (4.9) 47 reviews

  • 5.0 out of 5
    January 15, 2019

    Dealership was clean salesman was very nice and helped find a car that met are needs. The pricing was good and also the certified warranty is what I was... looking for

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lauren Johnson

    SALES

    (5.0) 44 reviews

    Myles Deshotel

    bdc sales

    (4.9) 19 reviews

  • 5.0 out of 5
    January 10, 2019

    I scheduled the service online, which I love. It was very easy, showed up and didn't have to wait. Got out of there in time to go to another appointment.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerald Justice

    Service

    (5.0) 44 reviews

  • 5.0 out of 5
    January 9, 2019

    Unparalleled service and candor negotiators atop a superior quality product cultivated in VW brand under exceptional leadership at this dealership. Their... team certainly understand your time is valuable and will channel the tools and resources to deliver an experience that I strongly recommend that your explore.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lauren Johnson

    SALES

    (5.0) 44 reviews

    Myles Deshotel

    bdc sales

    (4.9) 19 reviews

    Joe Johnson

    General Manager

    (4.6) 9 reviews

  • 5.0 out of 5
    January 9, 2019

    Jerald gives off that home town feeling.Made me feel comfortable and reassuring.I was in a panick when I called,he offered me to come in to check out my... issue,pleasantly.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerald Justice

    Service

    (5.0) 44 reviews

  • 5.0 out of 5
    January 9, 2019

    Quick and easy! The service is always great. They take really good care of me and are very kind to me. It never takes too long either.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerald Justice

    Service

    (5.0) 44 reviews

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