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Reviews

Average Ratings

4.9
23 lifetime reviews.
  • Stood By Me

    I went to Automotive Avenues to purchase my first car. It came highly recommended by my father and grandfather, who have both purchased vehicles t...

    Dealer Response

    Thank you for the kind words. We appreciate your business and hope to serve you again in the future. We've been in the used car business for over ...


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    I went to Automotive Avenues to purchase my first car. It came highly recommended by my father and grandfather, who have both purchased vehicles there. I was very happy working with Christian to find a car I liked and for the right price. I ended up purchasing an '05 Nissan Xterra that they had on consignment. I loved the can and the buying process was pretty easy. After purchase are when the problems started. I took the vehicle to my mechanic for a tune up a week after purchase and they discovered $2,500 worth of repairs the vehicle needed immediately. The left front axle was a main problem. Automotive Avenues didn't catch these issues when they took the car in, and I was livid that I may be stuck with the cost of this on a car I just bought. At my mechanics behest I called AutoAves and talked to then about it. Without hassle or tears, they agreed to repair everything at NO cost to me, whatsoever. I was floored that a business would protect their customer like that. The car was repaired quickly and I love driving it every day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. We appreciate your business and hope to serve you again in the future. We've been in the used car business for over 28 years, and we know that it is sometimes difficult to predict when issues arise on a used car. We do a 250 point inspection on all of our used cars, but we also have our Free "peace of mind" warranty to protect our customers during the first 500 miles. We're glad we could be of service.


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  • Awesome Experience.

    I had an amazing experience at AA this weekend! I've spent the last two weeks visiting car dealerships and I left each one feeling drained and (I ...


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    I had an amazing experience at AA this weekend! I've spent the last two weeks visiting car dealerships and I left each one feeling drained and (I know this sounds dramatic) like I was never going to find the right car for me. BUT then my friend recommend that I try AA and I set up an appointment and once I arrived and started working with Duane and Mary I felt so relaxed. AA transformed my car buying experience, it started out as something that left me drained and pessimistic and ended as an experience that I can't stop talking about. Thank you so much AA for making my first car buying experience a success and giving me a vehicle that is not only safe and fuel efficient but is also comfortable and so much fun to drive. I'll be recommending you to all of my friends!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don't Miss This Hidden Treasure!

    When our credit union pre-approved an auto loan for us, they recommended we go through Auto Aves to save time searching for cars. Best idea ever! ...


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    When our credit union pre-approved an auto loan for us, they recommended we go through Auto Aves to save time searching for cars. Best idea ever! We have never had such an easy time buying a vehicle- from start to finish, prices were transparent, a wide variety of options were available to us, and our salesperson was incredibly patient as we changed our minds time and time again. We left there feeling like we had made new friends; we look forward to the next time we need to purchase a vehicle. Auto Aves is a hidden treasure in the world of car buying.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Go here first!

    The website showed the inventory that was on hand. I knew what to expect from just a few simple clicks. When I was finally able to make it Automot...


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    The website showed the inventory that was on hand. I knew what to expect from just a few simple clicks. When I was finally able to make it Automotive Avenues I was greeted promptly and courteously. I drove several vehicles before settling on one. The sales force is an amazing group of people. Honest, attentive, knowledgeable and long on patience. I worked with their finance department, which was seamless and again, very knowledgeable about any and every question I had. I also worked with the maintenance department and you can't ask for a better group of people to work with. Every single person I interacted with at this dealership was amazing. They all made me feel as if I was the only customer they had to deal with. I'll be pointing every person I know, in the market for a vehicle, to this establishment first.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of 2 vehicles

    I went to dealership after referral from credit union. Received call from dealer while still at credit union. Met with sales person right away. Ad...

    Dealer Response

    Hi Frank. We greatly appreciate you buying TWO cars from us and will take your comments to heart. We're proud of our 240 point inspection history,...


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    I went to dealership after referral from credit union. Received call from dealer while still at credit union. Met with sales person right away. Advised on how to look and drive a vehicle. Didn't feel pressured in any way. Originally went to "just look" and ended up with the purchase of 2 vehicles. Didn't receive what we felt for our vehicles but got good deals on the vehicles we purchased. Happy with deals and vehicles. The only disappointment was hearing and reading that they complete a 200+ point inspection on all vehicles. I believed that the vehicle was serviced and serviceable. I took new vehicle (2014) to dealer for warranty/recall work. They advised me that they found the bulb for the rear "dummy" brake light (on rear/top of cab) was burnt out and the air filter needed to be replaced. I decided to replace them myself. When I took out the air filter, it appeared that it hadn't been changed.....ever. Very disappointed to find that the "200+'"point inspection didn't find that. Wonder what else they missed. I ended having an oil change done and bought a set of new tires since they all seemed to be worn differently, they all had different tread depths ranging from 5/32nd to 11/32nd. I understand that the vehicle was used but will not believe in that "200+" point inspection again. I would do my "own" inspection if I purchased another vehicle from this dealership. "Kat" was very nice to work with and my wife and I are very happy with our vehicles!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Frank. We greatly appreciate you buying TWO cars from us and will take your comments to heart. We're proud of our 240 point inspection history, so this "miss" is something we will make sure we try to correct in the future. As you know, used cars require close and detailed inspections, and this one clearly slipped through the cracks. We appreciate you business and will be more diligent in our inspections moving forward.


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  • A very pleasant experience

    Christan was very easy to deal with and got us the car that met all our specifications. This is the second vehicle we have bought and the experien...


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    Christan was very easy to deal with and got us the car that met all our specifications. This is the second vehicle we have bought and the experience was still the best.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • best dealer ever

    This is absolutely the best dealer ever. No pressure. They find you exactly what you want at the price you want. I would definitely recommend this...


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    This is absolutely the best dealer ever. No pressure. They find you exactly what you want at the price you want. I would definitely recommend this dealer to ANYONE. I have never been to a better dealer. And my salesman was Jerry McKay absolutely they best sales man and most hard working salesman I have ever used. I have never had such a good experience buying a car until visiting Automotive Avenues. You definitely have a repeat customer. Thank you for all your hard work and great service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fast, Friendly service

    Everytime I look to buy a car, I stop here first. Fair prices and the best part, they are honest. Getting your car fix is so fast and easy, never ...


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    Everytime I look to buy a car, I stop here first. Fair prices and the best part, they are honest. Getting your car fix is so fast and easy, never had any issues

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My New Toyota Camry LE

    Buying my new Toyota Camry through Automotive Avenues was definitely a positive experience for me. I received top-notch service and support from a...


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    Buying my new Toyota Camry through Automotive Avenues was definitely a positive experience for me. I received top-notch service and support from all the staff I worked with at the Havana St. location. Tom Sullivan is an excellent salesman / customer service representative. He made the job of purchasing my new car so easy and seamless! I was most impressed with his courtesy, professionalism and friendliness, and he went out-of-his way to help me whenever I had questions. Finance Manager Mark Worrick clearly explained all the paperwork that I needed to sign and offered assistance with any questions I had about the cost of my car, the options I had requested, warranties, etc. It was a pleasure meeting Gideon Benjamin in the Service Dept. who gave me more helpful information about the benefits I received on purchase of my new Toyota. Again, Bravo to all the staff at Automotive Avenues! If and when my husband, myself, or anyone else I know needs to purchase another car, I will definitely refer them to your dealership! Thank you all again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Relaxed way to buy a car!

    Tami was great! I walked around the lot looking at the vehicles at my leisure, and when I found the ones I was interested in test driving, I just ...


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    Tami was great! I walked around the lot looking at the vehicles at my leisure, and when I found the ones I was interested in test driving, I just went to Tami who gave me the keys and I test drove solo. As many as I wanted. I even left and came back the next day (with her advising me to do so), test drove one a second time before making the purchase. Very relaxed way of car buying! And Tami was very knowlegable about which cars were good bets and which to avoid. Most helpful. She has since helped me when I found the radio antenna missing and other small things. It's great to be a credit union member.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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