Penske Hyundai

Reviews

This dealer has no recent reviews and is not rated.

2 lifetime reviews.

  • 5.0 out of 5
    August 25, 2015

    Found the car i wanted here on Cars.com and sent a message to the dealer. Received a call from John to set up a test drive. Went in that day test drove... a 2014 Hyundai Sonata and drove off the lot and hour later with my new car. I too purchased the coat protection and was told someone would contact me to set up an appointment. Got a call two days later and was set up for an appointment that same week. Even gave me a car to drive while they work on my car. It was one of the best experiences I've had purchasing a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 19, 2015

    I purchased a new car at this dealership less than a month ago and I also purchased the coating to protect the paint. I was told the day I bought the car... that someone would be contacting me within a couple days to set up an appointment to have the coating applied to my car. Almost a month after purchasing my car I have yet to receive a call about the coating. I called the dealership on Saturday and asked them about it and was told I would receive a call on Monday with an appointment date. Monday came and went with no phone call as did Tuesday, Wednesday, etc... I called again and asked to speak to the service manager (who apparently was not in) and left a detailed message and I have yet to hear back from him. I am beginning to think they are trying to cheat me out of my money and not provide me with the product I paid for.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?