Don Wood Hyundai

2.8
(130 reviews)
Visit Don Wood Hyundai
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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New (844) 327-7798 (844) 327-7798
Used (844) 327-7497 (844) 327-7497
Service (844) 338-9829 (844) 338-9829

Inventory

See all 90 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2015.
Don Wood Hyundai is located in Athens Oh. We offer New Hyundai's Used vehicles and a Hyundai award winning service department. Conveniently located in Southeastern Ohio... we're within an hours drive from most of central Ohio including Columbus Lancaster Chillicothe Circleville and parts of West Virginia including Parkersburg Ripley and Charleston. You'll find our Hyundai Certified Staff eager to meet you vehicle needs.
Get More Bang For Your Buck!

Service center

Phone number (844) 338-9829

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

2.8
(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Very friendly & professionalservice.

Very friendly & professionalservice. They had the car ready to test drive when we got there.

5.0

Very friendly & professionalservice.

Very friendly & professionalservice. They had the car ready to test drive when we got there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Quick and transparent buying process.

Quick and transparent buying process. I will be coming back to Don Wood Hyundai for my next purchase.

5.0

Quick and transparent buying process.

Quick and transparent buying process. I will be coming back to Don Wood Hyundai for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Contacted them via email for 9 days, Still waiting on

Contacted them via email for 9 days, Still waiting on pictures, all they want is to waste my time getting me into the office when I don’t even know if I am interested

1.0

Contacted them via email for 9 days, Still waiting on

Contacted them via email for 9 days, Still waiting on pictures, all they want is to waste my time getting me into the office when I don’t even know if I am interested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Absolute worst customer service.

Absolute worst customer service. They knowing sell faulty cars and weasel their way out of any responsibility. RUN from this dealership!

1.0

Absolute worst customer service.

Absolute worst customer service. They knowing sell faulty cars and weasel their way out of any responsibility. RUN from this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

I made it CRYSTAL CLEAR BEFORE I made a 2 hour drive that

I made it CRYSTAL CLEAR BEFORE I made a 2 hour drive that my credit wasn’t good . I made it clear I had no trade in or co-signer yet the guaranteed approval . Got there wasn’t even anything on their lot I could choose from , after wasting 2 hours the manager comes over and promised he would find me something in 2 days . Fast forward now they need a co-signer . No they are falsely advertising and unless you have perfect credit your wasting your time. I wasted 4 hours drive time by then only lying just so they could me in the door to try and do exactly what I told them. Scamming liars.

1.0

I made it CRYSTAL CLEAR BEFORE I made a 2 hour drive that

I made it CRYSTAL CLEAR BEFORE I made a 2 hour drive that my credit wasn’t good . I made it clear I had no trade in or co-signer yet the guaranteed approval . Got there wasn’t even anything on their lot I could choose from , after wasting 2 hours the manager comes over and promised he would find me something in 2 days . Fast forward now they need a co-signer . No they are falsely advertising and unless you have perfect credit your wasting your time. I wasted 4 hours drive time by then only lying just so they could me in the door to try and do exactly what I told them. Scamming liars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Sales manager intervened on discussion of my trade-in.

Sales manager intervened on discussion of my trade-in. Told my salesman(Cole very nice gentleman) I could probly get $1200 outa selling it outright for sure. When he asked me how much "I" wanted for it I said $1200 dollars,,,,right then this other guy (whom I didnt know and was dressed like the janitor)comes up in between me and my salesman and says "what do you expect the dealer to do with the car after paying top dollar. I said I didnt know or care at that point. Not really the kinda guy that likes to be blindsided and rudely interupted I got defensive trying to get him to leave me alone,he wouldnt stop followed me around a vehicle in the showroom to where my wife was with him on my heels trying to gripe at me over my want of money for a trade in. After that I did have enough and hollered at him to stop ! He returned with nobody hollars at me I'm calling the cops.....I laughed and told my wife obviously we should leave. If my sales man would have offered me like $800 I would have said lets get this paperwork done. But no "mr rude man" intervened on something he shouldn't have and insisted on not shutting up. NO RESPECT AT ALL was given by this cat. Then I found out who he was and why my salesman didnt interupt him or he would've got fired. I will be making sure ever friend I have knows exactly how I was treated there. So now I will not be buying a Hyundai. Sorry. Cole,keep you're chin up. Hope you eventually get different manager,or is he a relative of the owner.....

1.0

Sales manager intervened on discussion of my trade-in.

Sales manager intervened on discussion of my trade-in. Told my salesman(Cole very nice gentleman) I could probly get $1200 outa selling it outright for sure. When he asked me how much "I" wanted for it I said $1200 dollars,,,,right then this other guy (whom I didnt know and was dressed like the janitor)comes up in between me and my salesman and says "what do you expect the dealer to do with the car after paying top dollar. I said I didnt know or care at that point. Not really the kinda guy that likes to be blindsided and rudely interupted I got defensive trying to get him to leave me alone,he wouldnt stop followed me around a vehicle in the showroom to where my wife was with him on my heels trying to gripe at me over my want of money for a trade in. After that I did have enough and hollered at him to stop ! He returned with nobody hollars at me I'm calling the cops.....I laughed and told my wife obviously we should leave. If my sales man would have offered me like $800 I would have said lets get this paperwork done. But no "mr rude man" intervened on something he shouldn't have and insisted on not shutting up. NO RESPECT AT ALL was given by this cat. Then I found out who he was and why my salesman didnt interupt him or he would've got fired. I will be making sure ever friend I have knows exactly how I was treated there. So now I will not be buying a Hyundai. Sorry. Cole,keep you're chin up. Hope you eventually get different manager,or is he a relative of the owner.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Missed out on a sale

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5.0

This was by far the best car buying experience I have...

This was by far the best car buying experience I have ever had! I love my new Santa Fe!!

5.0

This was by far the best car buying experience I have...

This was by far the best car buying experience I have ever had! I love my new Santa Fe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

I have been their customer for many years and have bought...

I have been their customer for many years and have bought and sold them many vehicles, and I will never go back after my experience today, as I tried to report what I believe is a major safety problem w the Tucson; I was totally dissed, laughed at, eyes rolled at, and treated very rudely, all while just trying to explain our problem, They made me so mad I started shaking and could barely talk, but it was clear they weren't really trying to understand, although I believe I was very clear; My husband called too and basically told them the same thing, but he didn't get the whole rude experience laid on him;You can do better somewhere else, trust me!

1.0

I have been their customer for many years and have bought...

I have been their customer for many years and have bought and sold them many vehicles, and I will never go back after my experience today, as I tried to report what I believe is a major safety problem w the Tucson; I was totally dissed, laughed at, eyes rolled at, and treated very rudely, all while just trying to explain our problem, They made me so mad I started shaking and could barely talk, but it was clear they weren't really trying to understand, although I believe I was very clear; My husband called too and basically told them the same thing, but he didn't get the whole rude experience laid on him;You can do better somewhere else, trust me!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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3.0

I called don wood at (740) 593-6643, number on website,...

I called don wood at (740) 593-6643, number on website, for service on my 2015 Hyundai Tucson, to get scheduled for an update, I had received a notice from Hyundai Motor America, I was on hold for at least 20 minutes, the operator would put me on hold to connect me to service department, at least 4 times the operator came back on the line to ask me who I wanted to be connected to, I finally gave up, never did get to talk to anyone in service department to schedule service. Bad!

3.0

I called don wood at (740) 593-6643, number on website,...

I called don wood at (740) 593-6643, number on website, for service on my 2015 Hyundai Tucson, to get scheduled for an update, I had received a notice from Hyundai Motor America, I was on hold for at least 20 minutes, the operator would put me on hold to connect me to service department, at least 4 times the operator came back on the line to ask me who I wanted to be connected to, I finally gave up, never did get to talk to anyone in service department to schedule service. Bad!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

We previously bought a usedFord truck the don wood and I...

We previously bought a usedFord truck the don wood and I left a bad review but after being called with a apologize we went back to buy our new car and was treated with respect and answered all questions we had .thanks Emily for making a big difference from last time .we would highly recommend Don wood to our family and friends.

5.0

We previously bought a usedFord truck the don wood and I...

We previously bought a usedFord truck the don wood and I left a bad review but after being called with a apologize we went back to buy our new car and was treated with respect and answered all questions we had .thanks Emily for making a big difference from last time .we would highly recommend Don wood to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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