Don Wood Hyundai

They seem to be okay texting, but they kept saying they didn't have any 2023 models and based on their website they had the car i was questioning. If they don't have cars that are on their website, they need to have someone better manage it

Drove almost 4 hours to look at the car. They had it ready and stayed after hours to get the deal done!

Very friendly & professionalservice. They had the car ready to test drive when we got there.

Quick and transparent buying process. I will be coming back to Don Wood Hyundai for my next purchase.

Contacted them via email for 9 days, Still waiting on pictures, all they want is to waste my time getting me into the office when I don’t even know if I am interested

Absolute worst customer service. They knowing sell faulty cars and weasel their way out of any responsibility. RUN from this dealership!

I made it CRYSTAL CLEAR BEFORE I made a 2 hour drive that my credit wasn’t good . I made it clear I had no trade in or co-signer yet the guaranteed approval . Got there wasn’t even anything on their lot I could choose from , after wasting 2 hours the manager comes over and promised he would find me something in 2 days . Fast forward now they need a co-signer . No they are falsely advertising and unless you have perfect credit your wasting your time. I wasted 4 hours drive time by then only lying just so they could me in the door to try and do exactly what I told them. Scamming liars.

Sales manager intervened on discussion of my trade-in. Told my salesman(Cole very nice gentleman) I could probly get $1200 outa selling it outright for sure. When he asked me how much "I" wanted for it I said $1200 dollars,,,,right then this other guy (whom I didnt know and was dressed like the janitor)comes up in between me and my salesman and says "what do you expect the dealer to do with the car after paying top dollar. I said I didnt know or care at that point. Not really the kinda guy that likes to be blindsided and rudely interupted I got defensive trying to get him to leave me alone,he wouldnt stop followed me around a vehicle in the showroom to where my wife was with him on my heels trying to gripe at me over my want of money for a trade in. After that I did have enough and hollered at him to stop ! He returned with nobody hollars at me I'm calling the cops.....I laughed and told my wife obviously we should leave. If my sales man would have offered me like $800 I would have said lets get this paperwork done. But no "mr rude man" intervened on something he shouldn't have and insisted on not shutting up. NO RESPECT AT ALL was given by this cat. Then I found out who he was and why my salesman didnt interupt him or he would've got fired. I will be making sure ever friend I have knows exactly how I was treated there. So now I will not be buying a Hyundai. Sorry. Cole,keep you're chin up. Hope you eventually get different manager,or is he a relative of the owner.....

This was by far the best car buying experience I have ever had! I love my new Santa Fe!!

I have been their customer for many years and have bought and sold them many vehicles, and I will never go back after my experience today, as I tried to report what I believe is a major safety problem w the Tucson; I was totally dissed, laughed at, eyes rolled at, and treated very rudely, all while just trying to explain our problem, They made me so mad I started shaking and could barely talk, but it was clear they weren't really trying to understand, although I believe I was very clear; My husband called too and basically told them the same thing, but he didn't get the whole rude experience laid on him;You can do better somewhere else, trust me!