Criswell Used Car Superstore

4.1
(10 reviews)
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–6:30pm
Saturday 10:00am–6:00pm
Sunday Closed
(410) 956-6100 (410) 956-6100

Inventory

About our dealership

This seller has been on Cars.com since February 2014.
Criswell Used Car Super Store located in Edgewater Md. is part of the Criswell Family of dealerships serving the Anne Arundel County for more than 30 years. Come Experience the Excellence! Our commitment to delivering a quality vehicle at a great price that will accommodate any budget is our highest priority. We have over 30 lenders and bank relationships to help you find the right vehicle in a budget that you can afford. Come meet our friendly staff or call 410-956-6100 to discuss your needs.
Experience the Excellence! Great cars at Great prices

Reviews

4.1
(10 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Purchased Used Vehicle in Record Time!

Traded in vehicle and purchased used vehicle from Criswell in under 4 hours. Very professional and personable. Dealer even came to eastern shore to get me spare key from old vehicle which I forget to take. I would recommend to anyone looking for used vehicle. Great selection of used vehicles!

Dealer response

Dear Celeste, thank you very much for your business and for your great review of Criswell Used Car Superstore. I am very happy to hear that we were professional and personable and that we were able to make it a little easier for you coming to the Eastern Shore. Thank you for recommending us and we are always here for you if you need us in the future. Enjoy. Sincerely, Scott Goodman, Manager 410-956-6100

5.0

Got my truck !!

I worked with Garrett, there sales person in Edgewater. I gave him the parameters for the type and price range we were looking for. And he came though. We have a very nice 2010 Chevy Silverado at a good price and good shape. We had one problem and it was taken care of with no hesitation.

Dealer response

Dear John, thank you very much for your business and for your great review of Garrett. I am very happy to hear that we met your pricing requirement and that you are happy with your Chevy Silverado and Criswell Used Car Superstore. It was a pleasure working with you and we are all here to serve you if the need arises in the future. Enjoy your Silverado. Sincerely, Scott Goodman, Manager 410-956-6100

1.3

A Lot Full of Lemons

Bought a 2015 golf a month ago. Already replaced the gear shifter assembly (luckily that was covered under the xxxxty 1000 mile warranty), found a chip in the windshield, and after my first oil change i discover a major oil leak. I got the car in early February and it is now the middle of March. The only crisswell store you should consider is the Acura dealership in Annapolis. This used car dealership has caused me nothing but heartache, save yourself the trouble and go to another dealership.

Dealer response

From Sam: Thank god this dealer helped me out with an oil leak i had on my 2015 golf. I got the carcar f Crisswell used superstore and they weren't willing to do anything for me. Luckily this audi dealership swooped in and saved me. Response from Criswell: Dear Mr. Rogers, thank you for your business and for your 5 star review of Audi Annapolis. I am very happy to hear that you were pleased with our remedy to the vehicle that you purchased from us recently. Please communicate with us, we are both Criswell organizations and Criswell Used Car Superstore in Edgewater, MD is one of our companies. If you have any issues in the future, don't go to an independent repair facility and get upset, just come straight to us. Since you purchased the vehicle from us, we always try to do the right thing to keep you happy. Thank you again and feel free to contact me directly if I can be of any assistance. We also appreciate your mother's Acura business as well. Sincerely, Steve Savageaux, General Manager 443-482-3250

1.0

The worst dealer on this planet

I purchase a ford escape from this dealer. The car was a total mess. I dont know how they passed MD inspection. Under the car and 2 back wheel axle were all rushed and sake all over. My son got scare to drive after 1 week brought to his mechanic. The mechanic said what the xxxx are you still driving this car for. $5000 Junk. The most dishonest people and scram on earth. If you walk in there get out as fast as you can b4 you feel sorry for yourself.

5.0

Great service and car

Great customer service. Brought my first Cadillac and glad I got it from here. Perfect! Love the car! I would recommend this dealership to any and everyone looking for a new car.

5.0

Best used car buying experience!

Criswell used car superstore employees were very friendly and very easy to work with. I traded in a BMW X5 on a newer 328i and they couldn't have made the process any smoother. These guys are very professional on how they operate. Would recommend to family and friends. Thanks again!

5.0

Helpful and experienced and easy to work with.

Great car buying experience. Larry was helpful and experienced and made this an easy buy. Lots of great cars to choose from.

4.0

bought a used cars from them

Low pressure, fast, and friendly. Over-all a good dealership.

5.0

Wonderful dealership - great experience!

Fantastic team of people - great listings on Cars.com made it easy to find the car I wanted. Way to go!!

Dealer response

Thank you Melinda it was a pleasure to assist you with your Automotive needs.

5.0

Great Experiene! Love Our Jeep :)

We just bought our 2010 Jeep Wrangler Rubicon today. They guys here were very helpful, we went to test drive, and left with this Jeep. Very excited, and glad we went there.

Read all 10 reviews