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Reviews

2.7
Average based on 3 reviews.
  • Great experience buying my 2007 Hummer H3 w/Joseph

    I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take a...


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    I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, and he took care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don't try to get any vehicles repaired there!

    My car has been there for 6 days and they have yet to find why it isn't starting yet. I've been paying for a rental this whole time and I can't ev...


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    My car has been there for 6 days and they have yet to find why it isn't starting yet. I've been paying for a rental this whole time and I can't even get them to call me back with any updates. The service advisor "Gary" acted annoyed that I was calling about my car. I even called the service manager "Joe" and he hasn't answered any messages to call me back.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • After sales conduct does not match sales conduct

    After showing up and being told that there was a long wait w/o an appointment to get my first oil change, I made an appointment for the same time ...


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    After showing up and being told that there was a long wait w/o an appointment to get my first oil change, I made an appointment for the same time the next day. The next day, I arrived at the scheduled time and completed the paper work with the same person that I had made the appointment with only 24 hours earlier. Then I began to wait ...... and wait and wait. After forty minutes, my vehicle had not even been moved to a service bay. I was not told how much longer I would have to wait or why there was a delay. (This is not a like a doctor's office where emergencies can impact the schedule.) Since it was approaching lunch, I did not want to wait into the afternoon, I retrieved my vehicle without anything being done to it. And what else is new?

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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