St. Charles Motorcars

4.5 out of 5 4.5
Rectangle 48
Sales 10:00 AM - 5:00 PM

St. Charles Motorcars Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2014

Thank you for visiting our web page. Saint Charles Motorcars understands the way people want to purchase an automobile in today's market. We are professional and straight forward we can give you prices, payments and even market values on any type of car or truck you may own. We appreciate you contacting us and one of our product specialist will be in touch shortly to discuss your buying needs. We are a full service Pre owned automobile dealership and our team is designed to accommodate all customers with the highest level of satisfaction. We look forward to doing business with you.

...



Sincerely,

Saint Charles Motorcars
2901 West Main Street
Saint Charles Il. 60175
(630) 377-9900 Main #. (630) 845-1111 Fax #

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 10, 2020

    i got a great jaguar from here , they did a great job on everthing, i ask to have it delivery , boom got it,,telling you thay are tops.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2019

    Just purchased a 2019 jeep wrangler! 2nd purchase from Mike F love the jeep traded in my old car and the whole deal went perfect! thanks guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 2, 2014

    I recently bought my first car from Saint Charles Motorcars and I couldn't be happier. Zak helped me find a great car in my price range, with little hassle.... The car buying process was easy and enjoyable. The facility is a pleasant place to do business. Zak and Justin are very professional and are happy to work with customers to meet their needs. It's easy to see that they are dedicated to excellent service. I'd happily refer anyone I know to them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 3, 2019

    Terrible customer service. They don't follow through with claims they make or deals they make. One of the worse experiences I've had buying a car, felt... like they were trying to use smoke and mirrors.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2019

    Excellent dealer! They have a great selection of cars and really and the process was effortless. Mike took care of us and Justin did all the paperwork.... Excellent transaction

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 19, 2019

    I bought a 2013 Dodge dart . I am very unhappy with my experience had to replace the battery right off the bat and driver's side headlight kept blowing... out I finally got that fixed had to replace the plug. Had to replace the window visor which was broke from day one had it looked at by a mechanic because the backup camera only works when it wants to the blower motor for the heat is the same way and. Was told it has a dead short somewhere and it would be very expensive to track down and repair. Very unhappy customer here. William peed

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2018

    Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting... there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 15, 2018

    Bought a Mercedes from them. There wasn't an extra key, even though I was told there was during initial negotiation. Still purchased the vehicle. Received... a call about a month later that the previous owner had returned the spare key. Was told that it would be sent to me via certified mail. Waited about two weeks and did not receive the key. Called the dealership and Zachary told me that it may have been sent out and would check. Waited another week or so and hadnt received the key or heard back. Called Zachary again, and he told me that he would check. Waited ANOTHER week, and still no response. Called AGAIN, and Zachary sounded agitated that I was calling, like I was inconveniencing him. Same response from him, and no return phone call. Now when I call, someone takes a message for him, and no one has returned my call with an update. It's been 5 weeks since the initial contact and no key, no contact. After good initial vibe purchasing from them, won't be purchasing from them this when my girlfriend starts her car shopping.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2017

    Mike F is so amazing. So professional and knowledgeable. I love my new corvette. Thanks guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2017

    Very knowledgeable and professional staff. Mike F was very patient with me even though im very indecisive. Thanks again guys i love my jeep!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews