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Reviews

Average Ratings

4.4
123 lifetime reviews. Includes reviews of INFINITI of Lynbrook from DealerRater.com
  • Bought a 2014VW CC Exective @ Infinity of Lynbrook

    Tiffany was our Salesperson and was absolutely wonderful. This dealership offers exceptional attention to potential customers needs. A++++ Dealer!!!


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    Tiffany was our Salesperson and was absolutely wonderful. This dealership offers exceptional attention to potential customers needs. A++++ Dealer!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership. Awesome sales people and overall staff
    February 1, 2017

    Great car buying experience. No B.S. just courteous sales and managers. Njeri was a very informative sales rep and very easy to talk to, non of th...


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    Great car buying experience. No B.S. just courteous sales and managers. Njeri was a very informative sales rep and very easy to talk to, non of that in your face buy our car or leave nonsense that I'm used to. Scott Gallo was also a great team assist to Njeri. I was very pleased with my car buying experience from start to finish. Great staff beautiful dealership. Exited to do future deals with them.

    Does recommend this dealer

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  • Great Customer Service
    January 30, 2017

    I was extremely happy to find this dealership and the dedicated team of sales and service members. I found a low-mileage, Audi Q5 online and had ...


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    I was extremely happy to find this dealership and the dedicated team of sales and service members. I found a low-mileage, Audi Q5 online and had no issues requesting additional information and negotiating a GREAT DEAL with Dymond David and Scott Gallo. This dealership was very honest and straightforward throughout the entire process. I flew in from Chicago to compete the transaction and the Q5 was detailed and topped off with gas. After completing the paperwork, I was on my way with a great used car. (The top of all black off, Scott treated us a NY pizza for lunch) All-in-all, I would rate this dealership a 10/10 for their excellent staff, competitive pricing, and customer service values. Thanks again.

    Does recommend this dealer

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  • Easy Breezy
    January 11, 2017

    From start to finish the process of buying our new car was a joy! Both Njeri & Talles held our hands through the entire process! Real customer se...


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    From start to finish the process of buying our new car was a joy! Both Njeri & Talles held our hands through the entire process! Real customer service!

    Does recommend this dealer

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  • Awesome experience I ever had in leAsing a truck
    January 6, 2017

    Joe iovino ,,,,,,,,From the moment I met Scott he got right to the point. Great guy , great manager , and his wife makes a mean Cheesecake,. Would...


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    Joe iovino ,,,,,,,,From the moment I met Scott he got right to the point. Great guy , great manager , and his wife makes a mean Cheesecake,. Would definitely recommend this dealership and would be leasing from them in the future. Thank you Scott my Qx60 is awesome

    Does recommend this dealer

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  • Hassle Free
    January 4, 2017

    The staff was courteous, honest and straight to the point! Sales Associate Tarae Madden and Sales Manager Scott Gallo took time to listen and then...


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    The staff was courteous, honest and straight to the point! Sales Associate Tarae Madden and Sales Manager Scott Gallo took time to listen and then worked to present me with a great vehicle. I have walked into other dealerships, where Associates chose to "judge a book by its cover." Scott and Tarae made me feel welcome, they were patient and honest (go figure honest car salesmen). I would suggest this dealer to family, friends and you!

    Does recommend this dealer

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  • honesty!
    December 19, 2016

    Scott was great! We wanted to lease our second Infiniti and didn't want to play any games and waste any time being "sold" tons of add-ons, etc......


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    Scott was great! We wanted to lease our second Infiniti and didn't want to play any games and waste any time being "sold" tons of add-ons, etc... We knew what we wanted and Scott was respectful of that and we hit it off great! We sat down together and worked out a program that would benefit both of us in a very short amount of time. I would highly recommend Scott and the dealership! So would my wife and kids who loved the popcorn! - Tim

    Does recommend this dealer

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  • Worse than shady used car dealership
    December 15, 2016

    Recently I was shopping for New Infiniti QX60 and stepped into Infiniti of Lynbrook. From the minute I walked in I didn't feel comfortable, I was ...


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    Recently I was shopping for New Infiniti QX60 and stepped into Infiniti of Lynbrook. From the minute I walked in I didn't feel comfortable, I was assigned Tiffany as the sales person. While she was friendly, I found her either totally oblivious about the products she is selling or she thought she is smarter than her customers and can say whatever she likes and they will believe it. When I asked about 2017 model, she said they haven't arrived yet, meanwhile their own website shows them in stock. I understand if they wanted to clear their 2016 inventory first, but out lie, rang the bell for me. Then when I asked what is different, she again said there is nothing new since infiniti just redesigned the vehicle. So I educated her that there is a new engine offering 30 more HP and newer DVD system etc. When I inquired about the price I was offered $2000 below MSRP, for outgoing model! I told herI can get 4K below through Truecar and had a better offer from a NJ dealer. What ticked me off was the price they offer for my trade. My car was in excellent condition and they offered $6000 below what KBB and other online sites had estimated. After wasting a couple of hours I left never to deal with them again. I just bought my car in color and the options I wanted, the dealer gave fare price for my trade, which was at the top end of KBB estimate. I got a very good price for a loaded 2017 QX60. I bought the car from Salerno Duane Infiniti, I had to drive 60+ miles from home, but I would do it again because of the pleasant experience I had. Worst part about dealing with Infiniti of Lynbrook is that Tiffany gave my information to 3rd party, who recently called to find out if I am interested in buying Or leasing the QX60. Had I known this I would have never given my personal information. Where is customer privacy and trust? Do yourself a favor and avoid this place at all cost.

    Does not recommend this dealer

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  • Releasing another Infiniti
    December 12, 2016

    The process of re-leasing with Scott Gallo at Infiniti was quick and easy. There was no haggling or going back and forth. I had priced the lease o...


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    The process of re-leasing with Scott Gallo at Infiniti was quick and easy. There was no haggling or going back and forth. I had priced the lease of my 2017 QX60 with other dealerships and leasing companies, as I did my homework. Scott Gallo beat all their prices with all of the same packages in the vehicle, which was loaded. My wife and I came in, and everyone at Infiniti was very nice and friendly. All paperwork was ready for us to sign. They do not push you into buying any aftermarket services. It was a good experience. I have previously leased a few Infiniti's, and would continue only working with this dealership. Scott even called to follow up making sure everything was OK, and that if there were any issues, he would take care of them.

    Does recommend this dealer

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  • Outstanding service at Infimiti of Lynbrook
    November 28, 2016

    I recently leased an Infiniti from Infiniti of Lynbrook and was very impressed with their entire operation. The salesman that assisted me with my ...


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    I recently leased an Infiniti from Infiniti of Lynbrook and was very impressed with their entire operation. The salesman that assisted me with my purchase was knowledgeable about the car and spent whatever time was required with me to answer questions. The Sales Manager Scott Gallo and his team are true professionals. It was easily the best car leasing/buying experience I have had. If you are in the market for an Infiniti and you live in the New York area, Scott G and his team at Infiniti of Lynbrook should be your first and only stop. I highly recommend them!!

    Does recommend this dealer

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