Reviews

Average Ratings

4.4
147 lifetime reviews. Includes reviews of INFINITI of Lynbrook from DealerRater.com
  • Bought a 2014VW CC Exective @ Infinity of Lynbrook

    Tiffany was our Salesperson and was absolutely wonderful. This dealership offers exceptional attention to potential customers needs. A++++ Dealer!!!


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    Tiffany was our Salesperson and was absolutely wonderful. This dealership offers exceptional attention to potential customers needs. A++++ Dealer!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • purchase of used car
    October 19, 2017

    when I visited showroom, sales person helped me to solve some issue which I have. she gave me some idea and I followed...I could get my car. I app...


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    when I visited showroom, sales person helped me to solve some issue which I have. she gave me some idea and I followed...I could get my car. I appreciate all of you stuff.

    Does recommend this dealer

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  • Bait and switch
    September 26, 2017

    My problem with "IOL" I found a car they had advertised on a few different websites. A Nissan Rouge 2012 for 10998. on trucar. on cars.com on thei...


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    My problem with "IOL" I found a car they had advertised on a few different websites. A Nissan Rouge 2012 for 10998. on trucar. on cars.com on their own website. Problem is, That is not the price of the car. price of the car was over 13000. On the dealer web site they have a disclaimer. The second line down states " Certain vehicles listed may not be available , or may have different prices." What, It's ok to advertise 1 price because you state "May have a different price." Why? Why "may it have a different price" So you can rip off the public? Give me another answer, Infiniti of Lynbrook. All lies when it came to the price of the car. Raised my monthly payment 3 times from 229- to 237- 250. Why, cause you thought you had a sucker that would let you get away with this. Buyer Beware.

    Does not recommend this dealer

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  • Insane
    September 24, 2017

    These people are a waste of time. I came in at 1:30 pm Sunday afternoon to look at cats and to hopefully purchase. As soon as my husband and I wal...


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    These people are a waste of time. I came in at 1:30 pm Sunday afternoon to look at cats and to hopefully purchase. As soon as my husband and I walked in the vibe was bad. I don't feel like sitting here with a long story about how I feel but what I can say is these people don't wanna sell cars they look to comfortable at these newly renovated dealer. DONT WASTE YOUR TIME!!!

    Does not recommend this dealer

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  • 100% satisfaction
    September 16, 2017

    Beautiful dealership with great employees. Riju was great helped me out with every question I had. Gave me a great deal An I will be coming back w...


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    Beautiful dealership with great employees. Riju was great helped me out with every question I had. Gave me a great deal An I will be coming back when this lease if done.

    Does recommend this dealer

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  • Excellent customer service Riju Manuvel
    September 12, 2017

    Riju has excellent customer skills. He was very attentive, helpful and knowledgeable. I would definitely recommend him to anyone at the Infinity d...


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    Riju has excellent customer skills. He was very attentive, helpful and knowledgeable. I would definitely recommend him to anyone at the Infinity dealership in Lynbrook.

    Does recommend this dealer

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  • Given a chance, and treated like family.
    September 12, 2017

    Infinity of Lynbrook has really proven to me that honest and helpful dealerships are out there. They have given me a chance with a finance without...


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    Infinity of Lynbrook has really proven to me that honest and helpful dealerships are out there. They have given me a chance with a finance without me having any established credit, and offered services to me I didn't believe id recieve. The car I ended up purchasing looked like it has been slightly clipped from the side. No dents, but marked up. Scott, one of the managers at Infinity of Lynbrook, gave me his personal number and promised it be touched up. Riju being my salesman was great, consistently stayed in contact with me at any time I had a concern, and truly went out of the way to assist me and make sure I had a pleasant experience. Marty, the finance manager, also extremely helpful, and had a very sincere feeling in the words he said. I'm on the younger side, so he offered me past experience of his to further assist me in the way of life. Everyone there is extremely helpful, and truly wants to help you if you're just getting into the new car world. I would definitely go back to them all again for any further car purchases. Thank you all again.

    Does recommend this dealer

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  • Scott Gallo and his team are the best!
    August 14, 2017

    This team treated me and my family like a part of their family. They worked to ensure I selected the right vehicle at the right price. I am a pr...


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    This team treated me and my family like a part of their family. They worked to ensure I selected the right vehicle at the right price. I am a pretty finicky buyer and had to go on multiple test drives as well as inspect several vehicles and models. The team stayed late with me and made me and my family, including my young son, feel welcomed and valued. They truly demonstrated their concern was to ensure that I would be happy with my vehicle immediately after the purchase and for years to come. I would highly recommend anyone who is looking for a certified pre-owned vehicle to check out the Lynbrook location before going anywhere else. You won't be sorry!

    Does recommend this dealer

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  • Worst car buying experience of my life

    I went to Infiniti of lynbrook with my wife looking for a new q50.i was coaxed by the used car manager into buying a slightly used car. I had to b...


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    I went to Infiniti of lynbrook with my wife looking for a new q50.i was coaxed by the used car manager into buying a slightly used car. I had to bring the car back within a week because the interior lights were not working . My s cond visit was for the car computer which was not working properly. I also noticed that the front passenger side door was not aligned and the paint was chipping.when my wife brought the car to the service dept, they tried to blame my wife for the damage.i contacted Scott gullo about the same , he again tried to blame me. Scott tried to avoid my calls by giving me lame excuses like my manager is not in, he had a pink eye. After a week worth of waiting, I went to the dealership and Scott as usual made me wait for half an hour because his manager was not in. He then brought somebody by name Mike to look at the car . Mike tried to blame us for the damage. He said he needs to make some phone calls .i waited for half an hour before I went to their office to find out as to how long I need to wait. When I went to mike and Scott, they said they can't do anything for me. on asking them how to cancel the extended warranty , mike and Scott told me to find out on my own. They didn't wanna deal with me because I talked over them ,as per mike. The two guys were rude,unprofessional and nasty to me. They also lied to me about CPO warranty while selling it. Martin osa ,financial director told me the car is covered in case of an accident which is not true. I found out from a collision shop that the car had an accident and it had work done but I was never told by the dealership about this.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service
    August 5, 2017

    I'm completing this review because it was through previous review that I divided to go there. My experience was awesome Ricco was very knowledgeab...


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    I'm completing this review because it was through previous review that I divided to go there. My experience was awesome Ricco was very knowledgeable he. Explain everything. The place was clean, And the friendliness leave no doubt I'm a customer for lid Fe

    Does recommend this dealer

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